Viva Digitally

Efficiently and effectively address customer inquiries with swiftness. Utilise cloud-based contact centre solutions to deliver timely and impactful customer support, regardless of their location or preferred communication channels. Our contact centre platforms provide agents with the utmost flexibility, encompassing voice, voicemail, SMS, email, web chat, social media, and video collaboration channels. With a rich feature set (Teams Certified) and rigorous security measures (ISO27001 Certified) in data handling, Enghouse offers a range of contact centre platforms, each empowering agents to excel in their interactions. Our services encompass: > Automation of Customer Service Management with AI > Reduction of Operating Costs > Streamlined Customer Communication with the Support Team > Alleviation of workflow pressures on the support team > Swift and efficient handling of customer support requests We specialise in AI-driven Omnichannel Cloud Contact Centers designed to meet your business needs. To request a demonstration, email us at info@vivadigitally.com. #contactcenter #contactcentre #cloud #customercare #crm #customerservice #csat

Happy Onam from Viva Digitally! May this festive season bring you joy, prosperity, and endless growth opportunities. As Onam unites people with love and tradition, we strive to connect you through seamless conversations, enhanced collaboration, and innovative communication solutions. Wishing you a joyful Onam celebration! Viva Digitally #onam #kerala #festival

Transforming Business Communication! Experience the future of business communication with Viva Meet, where geographic constraints are no longer a barrier. Seamlessly place calls and send messages from any device, regardless of your location. Discover the Power of Viva Meet: > Effortless Call Routing and Transfers > Seamless Call Pickup Functionality > Virtual Phone Numbers for Enhanced Connectivity > Efficient Group Transfer and Call Management > Simple and Swift Installation Process > Experience it firsthand with a free demo! You can explore more details and book your complimentary demo on our website: www.vivameet.io. Viva Meet App is compatible with Android, iOS, and Computers. www.vivameet.io #cloud #cloudtelephony #business #vivameet

Do you need to make many calls and switch between apps? Calls between users in your organisation are handled internally within Teams and never go to the Public Switched Telephone Network (PSTN)--thereby removing long-distance costs on internal calls. Viva provides add-on options for connecting to the PSTN to make external calls. We have Direct Routing from Viva, which connects Microsoft Teams to the public telephone networks using our cloud phone system and telecommunication expertise. Save high costs by taking advantage of cheaper call rates, flexibility, and better support. Viva will also help you set up a Cloud Contact Center and Integrate MS Teams Telephony to help you serve your customers better! https://lnkd.in/gBDyPDDV Viva Digitally info@vivadigitally.com #microsoftteams #teams #videocall #audiocall #conference #businesscall #msteams #vivadgitally

As we welcome Lord Ganesha, the symbol of new beginnings, may your conversations be clear, your connections strong, and your digital experiences smooth. Just as Ganesha removes obstacles, Viva Digitally ensures seamless communication and connectivity in all your endeavors. Wishing you a joyous and prosperous festival. Warm wishes for Ganesh Chaturthi from Viva Digitally! #ganeshchaturthi #vinayakachaturthi #indianfestival #festival

#newblog A Beginner's Guide to Cloud Telephony: What You Need to Know Cloud telephony is a unified communication as a service (UCaaS) that provides voice communication services using a third-party host. It is also known as cloud calling. Using cloud telephony, businesses can operate a phone system through an internet connection, completely eliminating traditional PBX systems. The blog elaborates on the essentials of cloud telephony and its uses for your business. #vivadigitally #cloudtelephony #article #blogpost #blog

Are you a business that depends on a fast, secure, dedicated Internet Leased Line? Viva's Internet Leased Line is a dedicated and secure data connection between two or more points used to connect to the Internet. It is a private and direct connection that provides a high-speed and reliable Internet connection to an organisation, bypassing the public Internet and ensuring a higher level of security, reliability, and performance than other forms of Internet connectivity. The line is dedicated to the exclusive use of the organisation. It is not shared with any other parties, providing a dedicated and secure connection for transmitting sensitive data. Additional features: > Automatic Failover > 2nd Line for #Redundancy > Class 'A' ISP > 99.95% SLA > Highly Secure > Super Fast Installation Write to us for a free quote. Viva Digitally info@vivadigitally.com www.vivadigitally.com Offerings: Cloud Telephony | Microsoft Teams Telephony | Cloud Contact Centres | Mobile Aggregated Broadband | Managed Internet Leased Lines | WhatsApp for business | Voice AI | Chatbots | Work from home | Managed 'SD-WAN as a Service' | Wireless SD-WAN #internet #business #vivadigitally #internetleasedline

Read how Viva helped a pioneer in healthcare focused on providing nationwide ambulance services with their critical bandwidth needs using our Proprietary Technology, Multi-path Cellular Aggregation. #clientchronicles #vivadigitally #aggregation #connectivity #healthcare #ambulance #hospital

Embrace seamless business communication with our Omnichannel App - Viva Meet! Wherever you are, whatever device you're on, dive into meetings effortlessly with Viva Meet. Collaborate from anywhere with ease. Unlimited Calling Plans: Unlimited calling to USA, Canada & UK, and India, along with a suite of Cloud PBX features with call recording, empowers your communication. Gain insights and make informed decisions with our reports & analytics tools, optimising your business strategies. Need assistance at any hour? Our 24/7/365 customer support team offers swift, accurate help whenever you require it. Ready to experience the future of business communication? Sign up for a FREE demo today! www.vivameet.io #vivameet #cloudtelephony #voip #ipcommunication #businesstelecom #telecom #unlimitedcalls #callcenter

Looking for a Cloud Contact Centre? Enhance your customer service with our AI-based Omnichannel Cloud Contact Centers. Handle voice, SMS, email, chat, and social media interactions from anywhere, efficiently and securely. Reduce costs, simplify communication, and improve response times with advanced features like real-time analytics and omnichannel integration. Partner with us to elevate your customer experience. Visit: https://lnkd.in/gY6FcbUR for more info. Viva Digitally info@vivadigitally.com | www.vivadigitally.com Offerings: Cloud Telephony | Teams Telephony | Cloud Contact Centres | Managed Internet | Voice AI | Chatbots | SD-WAN and more #contactcenter #contactcentersolutions #businesscommunication #customercare #business