VOZIQ provides an end-to-end, cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk early in the lifecycle. This is achieved by applying a suite of 10+ machine learning models on combined structured and unstructured customer data.
This always-on, predictive scoring for every customer arms businesses with granular visibility of a wide array of attributes that impact customer health, engagement and marketing success. It allows them to identify customer micro-segments based on risk levels, root causes, prior engagements, quick opportunities, etc., and run targeted campaigns.
VOZIQ operationalizes intelligence via APIs and expert interventions to create risk-aware systems and teams. The impact comes from large-scale, proactive and more profitable actions through key customer engagement channels such as care and marketing.
Learn more about our technology and solutions at www.voziq.com.
Schedule a Demo to discover how VOZIQ improves customer Retention: https://voziq.ai/request-a-demo/
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Industry
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IT Services and IT Consulting
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Company size
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51-200 employees
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Headquarters
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Reston, VA
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Type
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Privately Held
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Founded
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2012
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Specialties
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Text Anaytics, Customer Experience Management (CEM), Text Analytics & CRM Data Integration, Contact Center Analytics, Customer Experience Analytics, Predictive Churn Analytics, Professional Analytics Services, Contact Center Efficiency Solution, Churn Solution , Churn reduction Solution, Customer Success, Customer Experience, Retention Management, Retention Solution, Predictive Text Analytics, customer retention, AI Solution, machine learning, predictive models, SAAS, and Predictive Customer Lifecycle Management