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Worxpertise Group

Worxpertise Group

IT Services and IT Consulting

Gurugram, Haryana 20,162 followers

Delivering consistent and superior business value to our clients and their customers.

About us

We are Worxpertise – a provider of business process services, solutions and technologies. What we do is driven by 3 words: Execute > Enable > Excel Our aim is two-fold: 1. Small to Medium Scale Enterprises (MSME): to enable them to perform to their full potential in terms of sustained business growth and managing market demand swings. 2. Large/Global Enterprises: niche services - e.g. Sales/Demand Seasonality Spike Management; Speech-2-Text Conversion & Propensity Analytics; High Volume Order Processing etc. Bi-furcated focus logic: a. Most MSMEs often lack adequately skilled resources or technologies in some specialized, but critical areas for driving sustainable business growth and managing the challenges from sudden market swings. b. As a relatively new and small player we have deliberately focused on highly targeted offerings for Large Enterprises that address specific business challenges. A key area of our expertise is maximizing Customer Lifetime Value (CLV) by increasing customer loyalty through consistent delivery of superior customer experience. The 3 major expected business benefits are: a. Increased Wallet Share – through repeat/cross purchases b. Enhanced Customer Retention – due to consistent delivery of superior customer experience Note: (A x B) = CLV c. Lower Cost of Customer Acquisition – driven by high loyal customer referrals and word-of-mouth. Customer Experience, however, is the ultimate outcome of transactions that touches almost every business process and function – that is why our portfolio of services, solutions and technologies span all critical Front/Mid/Back office processes. So, whether you are considering outsourcing for the first time or you have already outsourced or have no intention of outsourcing – we think it will be still worth your while to talk to us and see how we execute our services & solutions to enable your business to consistently excel.

Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Headquarters
Gurugram, Haryana
Type
Privately Held
Founded
2017
Specialties
Business Analytics, F &A Management, Lead To Cash, Business Process Outsourcing, Unified Communication, Omni Channel, and Customer Experience Management

Locations

  • Primary

    Worxpertise (Edge Business Solutions Pvt. Ltd.)

    4th Floor, WING-B, AIHP Tower, 
249-G, Udyog Vihar, Phase-4,
Sector-18

    Gurugram, Haryana 122015, IN

    Get directions
  • Worxpertise Inc, 4512, Legacy Drive #100

    Plano, Texas 75024, US

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