Solutions Architect [T500-15988]

About FedEx:

Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding experiences our customers expect.

Under limited guidance, work at the business unit level developing the end-to-end solution architecture for significant initiatives in partnership with key business and IT stakeholders.

Job Summary:

This position works closely with business and technical stakeholders at the business unit level to translate FedEx business strategy and initiatives into actionable end-to-end solutions. The Solution Architect will work with Stakeholders and Architects to identify and define business unit level capabilities, build out a long-term roadmap, and create SAFe artifacts for the consumption of the teams to execute the initiatives with a business value driven approach. This will require understanding of the impact and influence of broader industry and technology trends on the strategic business vision to recommend action plans across business unit. The Solution Architect will combine business strategy with technical and application portfolio knowledge to deconstruct complex concepts into smaller, simplified components and capabilities. The Solution Architect will provide mentoring for the development of those in less senior positions.

Job Requirements:

• Lead the long-range planning for the business, application, data, and technical architecture for the solutions in a specific domain.
• Exposes current state architecture and identifies options for future state architecture.
• Works closely with business and IT stakeholders creating solutions that balance competing interests and concerns.
• Develops plans for and facilitates the migration from current to selected future state by providing technical leadership to multiple initiatives.
• Participate and engage with the PRT (decomposition & analysis) to understand the Epic request.
• Participate and engage with the Solution/Product Management team to ensure feasibility of the capabilities and features created during the Solution Delivery Assessment phase.
• Lead & create the Solution Context & Solution Intent artifacts as part of the Solution Delivery Decomposition and Analysis phases.
• Provide conceptual and detailed design of data structures for data at rest (databases) and data in motion (API interfaces, messages).
• Develop architecture solutions that meet performance, scalability, reliability, and security needs
• Responsible for decisions/priorities regarding the overall domain architecture
• Conduct ad-hoc data analysis to identify insights and recommend key performance indicators (KPIs) for effective tracking of application performance metrics
• Execute ad-hoc data mapping activities to ensure seamless integration and alignment of data structures in the absence of the US peer solution architect
• Be able to communicate with Business and IT leadership/stakeholders daily using various channels such as emails, chats and presentations.
• Provide technical guidance to the development team.
• Mentor those in less senior positions

Skills Required:

• Experience with large-scale enterprise applications design and architecture.
• Experience or familiarity with cloud platforms like Microsoft Azure, with potential for future cloud application work.
• Experience across various architectures including Microservices and Event-Driven Architectures, Domain Driven Design.
• Experience in an IT role requiring effective communication with senior leadership and all relevant functions.
• Experience delivering architecture solutions in an agile environment and constantly evolving the architecture with changing business needs.
• Expertise in Java and Spring Boot for software development, with knowledge of network latency and messaging systems.
• Familiarity with database systems such as Cassandra, Oracle, PostgreSQL, as well as GLS (geographically located systems).
• Knowledge of modern architecture practices, patterns, technologies, and models
• Knowledge of technology solutions and ability to learn, understand, and work quickly with emerging technologies, methodologies, and solutions in the cloud/IT technology space.
• Knowledge of Shipment Domain or Shipment data flow will be considered a plus.

Soft Skills:

• Communication Skills: Articulate complex technical concepts in a clear and concise manner to diverse audiences, including stakeholders, team members, and executives. Foster open communication channels within the team and across ARTs / domains to facilitate collaboration and alignment.
• Leadership: Lead by example, demonstrating integrity, resilience, and a commitment to excellence. Inspire and motivate team members to embrace challenges, drive innovation, and deliver high-quality solutions. Cultivate a culture of accountability, continuous learning, and professional growth.
• Collaboration: Collaborate effectively with cross-functional teams, including developers, engineers, product managers, and business stakeholders. Foster a collaborative environment where diverse perspectives are valued, and collective success is prioritized over individual achievements.
• Adaptability: Adapt quickly to changing business priorities, technological advancements, and market dynamics. Embrace uncertainty and ambiguity as opportunities for growth and innovation. Remain flexible and open-minded in the face of challenges, seeking creative solutions to complex problems.
• Empathy: Demonstrate empathy and emotional intelligence in your interactions with team members and stakeholders. Understand their perspectives, needs, and concerns, and proactively address them with sensitivity and compassion. Foster a supportive and inclusive work environment where everyone feels valued and respected.
• Conflict Resolution: Effectively manage conflicts and disagreements within the team or with stakeholders, employing active listening, negotiation, and mediation skills. Seek mutually beneficial resolutions that prioritize team cohesion and project success.
• Decision Making: Make informed decisions based on a balance of data-driven insights, technical expertise, and strategic considerations. Evaluate risks and trade-offs systematically, considering both short-term objectives and long-term implications. Communicate decisions transparently and seek input from relevant stakeholders when appropriate.
• Mentorship: Mentor and coach junior team members, providing guidance, feedback, and support to foster their professional development. Share your knowledge, experience, and best practices generously, empowering others to grow and excel in their roles.
• Influence: Influence organizational strategy, roadmap, and decision-making processes by advocating for architectural best practices, innovation, and continuous improvement. Build consensus and alignment among stakeholders through effective persuasion, negotiation, and storytelling.
• Customer Focus: Maintain a customer-centric mindset, prioritizing the needs and expectations of end-users in all architectural decisions and solutions. Solicit feedback from customers and stakeholders regularly to ensure alignment with business objectives and user requirements.

Minimum Qualifications:

• Bachelor’s degree in computer science, engineering, information systems, business, and / or equivalent formal training or work experience.
• 12-14 years of work experience in an information technology or engineering environment.
• A related advanced degree may offset the related experience requirement.
• The Solution Architect will facilitate the translation of FedEx business strategy and initiatives into actionable end-to-end solutions working closely with business and technical stakeholders at the business unit level.