Position #1 - IT Operations Section Head •Bachelor’s or Master’s degree in Information Technology, Computer Science or a related field. Advanced IT service management certifications (ITIL and ITSM) are preferred. •Minimum of 10 years of demonstrated excellence in IT support, including at least five years in a leadership role. •Demonstrated ability to lead and inspire high-performance IT operations teams. •Proven success in strategic planning, team development and departmental goals achievement. •Extensive experience in managing Service Desk operations, ensuring adherence to SLAs and continuous improvement. •In-depth knowledge of IT operations, with a focus on optimizing processes and enhancing overall efficiency. •Advanced skills in developing and interpreting comprehensive reports on Service Desk activities, incident trends and performance metrics. •Proven experience in utilizing reporting tools to drive data-driven decision-making. •Exceptional communication and collaboration skills to act as a liaison between IT support and other technical departments. •Ability to ensure standardized documentation, training and processes across the organization. •Strong background in managing vendor relationships, negotiating contracts and ensuring value for services rendered. •Proven ability to evaluate and select vendors based on organizational needs. •Strategic thinking and problem-solving abilities to address complex issues and challenges. •Proactive approach to identifying and implementing innovative solutions for IT support operations. •Comprehensive understanding and experience in managing software license inventory and usage. Position #2 - IT Operations Engineer •Bachelor’s degree in Information Technology, Computer Science or a related field. Relevant certifications - CompTIA Security+, Cisco CCNA, Airport Systems Professional - are preferred. •Minimum of three years of Information Technology work experience. •Strong understanding of all airport systems, dependencies and hands-on components, with the ability to make changes as required. •Experience in installing and implementing airport systems projects. •Knowledge of Office365. Certification is a plus. •Knowledge of Service Desk systems, configuration management systems and asset management systems. ITIL certification is a plus. •IT daily operations planning and new technologies assessment. •Deployment/system implementation, operations environment maintenance and disaster recovery. •Project management, including follow-up on daily tasks and participation in projects upon request. If you meet the above requirements and are interested in a position, kindly send your updated CV to aig.jobs@aig.aero - indicating the job vacancy you are applying for in the email subject. #QAIA #Job #Vacancy #Team
نبذة عنا
Airport International Group is a Jordanian consortium of regional and international aviation pioneers boasting longstanding airport construction, management and operation experience; namely ADP International, Meridiam Eastern Europe Investments, Mena Airport Holding Ltd. and Edgo Investment Holdings Ltd. In 2007, Airport International Group was assigned by the Government of Jordan to manage the rehabilitation, expansion and operation of Jordan’s prime gateway to the world, Queen Alia International Airport (QAIA), under a 25-year Build-Operate-Transfer concession agreement. Since then, the world-class expertise of Airport International Group has enabled QAIA to mark numerous proud milestones - including recording significant growth in the number of passengers, carriers and destinations; receiving multiple Airports Council International (ACI) awards in acknowledgment of its consistent positive performance across the board; and becoming the first airport in the Middle East to achieve the final level of ACI’s Airport Carbon Accreditation program - while simultaneously serving as a pillar of the national economy and the local aviation, transport and tourism sectors. Today, Airport International Group employs approximately 430 professionals - the majority of whom are Jordanian nationals - who share an unwavering commitment to ensuring excellent service quality, optimal passenger satisfaction and unique travel experience on par with top global industry standards.
- الموقع الإلكتروني
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http://www.aig.aero/en/content/careers-0
رابط خارجي لـ Airport International Group (AIG)
- المجال المهني
- الخطوط الجوية والطيران
- حجم الشركة
- ٢٠١ - ٥٠٠ من الموظفين
- المقر الرئيسي
- Amman, Jordan
- النوع
- شركة يملكها عدد قليل من الأشخاص
- تم التأسيس
- 2007
المواقع الجغرافية
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رئيسي
P.O.Box 39052
Amman، Jordan 11104، JO
موظفين في Airport International Group (AIG)
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Karim Jamous
Planning and Contracts Administration Manager
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Wadie Mattar
Head of Internal Audit at Airport International Group (AIG)
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Zahia Na'san Zakarneh, IAP
Director of CSR, Marketing & Communications at Airport International Group (AIG), Airport International Group Foundation Director
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Nicolas DEVILLER
CEO - Queen Alia International Airport - Amman - Jordan
التحديثات
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Be part of the 'Airport Innovation Days’ competition by Groupe ADP. Great prizes and opportunities await Jordanian and international startups. For more information and to apply, visit: https://lnkd.in/dsgwXw2t شاركوا في مسابقة "أيام الابتكار في المطارات" التي أطلقتها مجموعة مطارات باريس. جوائز وفرص رائعة بانتظار الشركات الناشئة الأردنية والعالمية. للاطلاع على المزيد من المعلومات والتقدّم للمسابقة، يرجى زيارة الموقع الإلكتروني: https://lnkd.in/dsgwXw2t Groupe ADP #Innoviation #Airports #AirportInnovationDays202
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Airport International Group is joining ‘Airport Innovation Days’. The competition - launched by Groupe ADP - encourages Jordanian and international startups to innovate the future of airports, presenting great opportunities and prizes. Apply now at https://lnkd.in/dsgwXw2t and be part of the future. تنضم مجموعة المطار الدولي إلى مسابقة "أيام الابتكار في المطار". تشجع هذه المسابقة، التي أطلقتها مجموعة مطارات باريس، الشركات الناشئة الأردنية والعالمية على ابتكار مستقبل المطارات، مقدِّمةً العديد من الفرص والجوائز الرائعة. تقدّموا الآن عبر الموقع الإلكتروني: https://lnkd.in/dsgwXw2t، وكونوا جزءًا من المستقبل.
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We are looking for a Sourcing Senior Officer to join the Airport International Group - Queen Alia International Airport team. Candidates must possess the following qualifications: ● JOB PURPOSE Sourcing, managing supplier relationships and upholding ethical procurement practices, hence playing an integral role in achieving cost savings, ensuring operational efficiency and promoting sustainable business operations within Airport International Group. KNOWLEDGE, SKILLS AND EXPERIENCE •Bachelor’s degree in Business, Engineering or any related field. •Minimum of 5 years experience in sourcing and procurement. •Excellent command of both Arabic and English languages (written, spoken). •Excellent computer skills. •Excellent verbal and written communication skills. •Good knowledge of supplier relationship management. •Familiarity with financial analyses and contract negotiations. • WORK NATURE •Office and field (equally). If you meet the above requirements and are interested in the position, kindly send your updated CV to aig.jobs@aig.aero - indicating the job vacancy you are applying for in the email subject.
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Airport International Group CEO Nicolas Deviller, in the presence of the Minister of the Transport H.E. Eng. Wesam Tahtamouni and key partners, signed an MoU to implement the Airport Collaborative Decision Making (A-CDM) system at QAIA by 2025. This project, spearhead by Airport International Group, will make QAIA the first airport in the MENA region to be connected to EUROCONTROL and will lead to enhanced operational efficiency, reduced carbon emissions, improved on-time performance and elevated passenger experience. وقّع نيكولا دفيليير، الرئيس التنفيذي لمجموعة المطار الدولي، بحضور معالي وزيرة النقل المهندسة وسام التهتموني والشركاء الرئيسيين مذكرة تفاهم لتنفيذ نظام صنع القرار التعاوني في مطار الملكة علياء الدولي بحلول عام 2025. سيجعل هذا المشروع مطار الملكة علياء الدولي أول مطار في منطقة الشرق الأوسط وشمال أفريقيا مرتبطًا بالمنظمة الأوروبية لسلامة الملاحة الجوية. وستؤدي هذه الخطوة التزام جميع الأطراف، تحت قيادة "مجموعة المطار الدولي"، بتعزيز الكفاءة التشغيلية وتقليل انبعاثات الكربون وتحسين الأداء في الوقت المحدد والارتقاء بتجربة المسافرين. Groupe ADP #QAIA #Acdm #MOT #Partnership #Operationalefficiency
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Airport International Group CEO Nicolas Deviller welcomed Minister of Transport H.E. Eng. Wesam Tahtamouni at Queen Alia International Airport, briefing her on QAIA's latest developments and notable achievements. Among these are our top ranking as 'Best Airport by Size and Region: Middle East' for the eighth time in QAIA's history and our 4-Star Airport Rating in the SKYTRAX World Airport Audit. استقبل نيكولا دفيليير؛ الرئيس التنفيذي لـ "مجموعة المطار الدولي"، معالي وزيرة النقل المهندسة وسام التهتموني في مطار الملكة علياء الدولي؛ ليطلعها على أبرز المستجدات و الإنجازات لمطار الملكة علياء الدولي، بما يشمل حصولنا على المركز الأول ضمن فئة "المطارات ذات القدرة الاستيعابية 5 إلى 15 مليون مسافر في منطقة الشرق الأوسط" للعام الثاني على التوالي وللمرة الثامنة في تاريخنا، فضلًا عن حصولنا على تقييم أربع نجوم ضمن برنامج سكاي تراكس لتقييم المطارات العالمية. Groupe ADP #QAIA #Achivements
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TENDER FOR FAST FOOD OUTLET AT QUEEN ALIA INTERNATIONAL AIRPORT Are you ready to elevate your fast-food business to new heights? We are offering a prime location in the Food Court on the Departures Level for a local or regional fast-food brand. Whether you specialize in burgers, chicken, pizza or more, we want to hear from you! Contact Airport International Group today to learn more. Email crr.tenders@aig.aero by no later than 30 July 2024. #QAIA #Tenderannouncement #Opportunity #Fastfoodoutlet
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TENDER OPPORTUNITY FOR LOCAL CAFÉ OUTLET Airport International Group invites you to bring your local café concept to life at Queen Alia International Airport. We are offering a prime spot in the Food Court on the Departures Level, perfect for showcasing your specialty coffees. Don’t miss this chance to grow your business. Contact us at crr.tenders@aig.aero by no later than 30 July 2024 to learn more. #QAIA #Tenderannouncement #Opportunity #LocalCafeoutlet
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Airport International Group CEO Nicolas Deviller met with Minister of Water and Irrigation H.E. Eng. Raed Abu Soud to enhance water supply and sustainability efforts at QAIA. They had a productive discussion focused on mutual cooperation and initiatives to expand the reuse of treated water for agriculture, as well as the launch of conservation and awareness campaigns. التقى الرئيس التنفيذي لمجموعة المطار الدولي نيكولا دفيليير معالي وزير المياه والري المهندس رائد أبو السعود؛ لتعزيز إمدادات المياه وجهود الاستدامة في مطار الملكة علياء الدولي. تطرّق هذا النقاش المُثمر إلى سُبل التعاون المتبادل والمبادرات التي يمكن من خلالها توسيع نطاق إعادة استخدام المياه المعالجة لأغراض الزراعة، فضلًا عن إطلاق حملات المحافظة على الموارد الطبيعية والتوعية بأهميتها. Groupe ADP #QAIA #water #Environment #sustainability
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Airport International Group CEO, Nicolas Deviller, met with Water Authority of Jordan Secretary-General Eng. Wael Al-Dwairi, to discuss strategies for enhancing water supply sustainability at QAIA. Their discussion encompassed key initiatives such as using treated water for agricultural purposes, launching awareness campaigns and ensuring continuous water supply. Both parties also reaffirmed their shared commitment to addressing climate change issues and advancing water sustainability efforts. التقى نيكولا دفيليير الرئيس التنفيذي لمجموعة المطار الدولي مؤخرا أمين عام سلطة المياه المهندس وائل الدويري، لبحث استراتيجيات تعزيز استدامة إمدادات المياه في مطار الملكة علياء الدولي، وناقشا مبادرات رئيسية مثل استخدام المياه المعالجة للزراعة، وتنفيذ حملات توعية، وضمان توفير المياه على مدار الساعة. وأكد الطرفان التزامهما المشترك بمواجهة التغير المناخي وتعزيز جهود الاستدامة المائية. Groupe ADP #QAIA #Water #Eenvironment #Sustainability
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