Cover Genius

The traditional, one-size-fits-all model for ticket protection has resulted in poor customer experiences. Whether attending concerts or festivals, event-goers want to book tickets with peace of mind and flexibility. Integrate with our award-winning global distribution platform to offer your customers innovative and tailored protection that drives customer satisfaction and resales. Learn more at https://hubs.ly/Q02VlRhV0

This month, Cover Genius turns 10! 🥳 In 10 years, we have grown from a simple idea to help fill an insurance gap in one industry, to a multi-vertical global business helping make protection more accessible for customers across travel, ticketing, retail, logistics and more. Today, we have more than 600 employees worldwide, have protected 41 million customers, and have sold nearly 120 million policies. We remain committed to our goal of helping customers protect their purchases, big or small, with seamless embedded solutions. Want to learn more about our journey? Get the full story from our CEO here:

In the past year, regulators globally have strengthened regulations that aim to better safeguard consumers. Our Chief Risk Officer, Darcy Rittinger recently spoke with InsuranceNewsNet about the evolving regulatory landscape in the US, and shared why insurtechs should view this as an opportunity to show value, establish trust and affirm a customer-centric approach. “This is where I see that these regulations and insurtechs kind of work hand-in-hand. Insurtechs like ours are already working towards that personal customization of these products, such that we know definitively that they’re providing value and good consumer outcomes.” Read more below:

Consumers want to receive product protection offers at checkout and after they make a purchase. To meet this demand, fintechs and retailers partner with us to integrate relevant protection within the customer journey. We leverage transaction monitoring and AI to detect insurable items and recommend the most relevant policy. For Klarna, a global payments network and shopping assistant, providing product protection helps its customers safeguard purchases easily within the app, from adding protection to making claims. Watch the demo to learn more: https://hubs.ly/Q02SFHWB0

At Cover Genius, we believe that taking care of our mental health is essential to our success, both in our work and personal lives. We offer benefits including monthly wellness days to take a break and recharge, and access to a digital coaching and therapy platform. In recognition of World Mental Health day on October 10, our team held in-office and remote events, including chair massages and a virtual sound bath. We’re committed to continuing to prioritize mental health in the workplace together! #WorldMentalHealthDay #MentalHealthMatters #WellnessAtWork

Our team is at #AviationFest in Amsterdam this week! We’re thrilled to be able to speak to so many people in the industry responsible for the next big thing in travel. Peter Smith, our SVP of Strategic Partnerships - Travel, Ticketing & Mobility, spoke to a crowd of travel professionals about the importance of personalizing protection options for Gen Z to help keep them brand loyal - hint: it's all about hyper-personalization! Be sure to stop by our booth (#1.326) during the event for a chat about travel protection embedded directly through the customer purchase path that helps support ancillary revenue for airlines and OTAs. Look for the bright blue stand in the middle of Hall 1! #B2B #event

Whether you’re a shipping platform, 3PL, merchant, or freight forwarder, our global solutions support any type of delivery and offer protection that’s relevant to what’s inside the box. With a streamlined approach that removes carrier friction, we help global logistics, shipping, and e-commerce companies protect their customers, resulting in higher satisfaction, more conversions, and more repeats. Learn more about how to profitably offer shipping protection at https://hubs.ly/Q02Q8xrh0

Offering comprehensive shipping protection helps merchants protect their bottom line and ensure a great customer experience. Our solution, Total Shipping Protection provides frictionless protection for any type of shipment, to almost any destination. And it’s up to 20% cheaper than insurance from traditional carriers: https://hubs.ly/Q02Q8wZn0 Learn how Total Shipping Protection supports the multi-carrier software Shippo.

No two trips are the same, and travelers have different needs. Bring peace of mind to your global customers with travel protection tailored to their itinerary or destination and backed by a hassle-free digital claims journey. Discover how you can embed protection that leads to happier customers and higher revenue: https://hubs.ly/Q02Q8vc-0

The World Aviation Festival is just a few weeks away and Cover Genius is ready for take off at booth #1.326! Peter Smith, SVP of Strategic Partnerships - Travel, Ticketing & Mobility, will be speaking about Driving Next-Gen Loyalty Through Embedded Protection on October 9 at 12:40 PM (CET). To discover more about the powerful benefits of hyper-personalized experiences for travelers and embedded protection in the industry, come visit us. https://hubs.ly/Q02QNtsT0 #aviationfest #embeddedinsurance