WinTech Solutions

We're #hiring a new Sales Manager in Minato, Tokyo. Apply today or share this post with your network.

Location - Tokyo, Japan. Roles and Responsibilities: Responsible for resolving incidents and requests that have been escalated from Level 1. Software installation. Troubleshoot, repair, and maintain software applications & infrastructure. Escalation from the Helpdesk for application support including in-house, 3rd party applications and market data applications. Provide support for operating system drivers, software, and firmware. Provide support to users for home connection and work-from-home setup — Firm laptop or personal laptop + virtual machine. Create and maintain support documentation. Interacting with other support groups (local and global) within the firm across multiple platforms. Record and manage all incidents and requests in the ticket-tracking system. Proactively inform management of trends, significant problems, and expected delays. On-call – Participate ina rotating schedule providing after-hours and weekend support.  Take initiative to stay current on technology and participate in training programs. Be proactively responsive to multiple mediums of communication platforms such as E-mail, Microsoft Teams, Skype, Symphony, Jive, etc. Excellent communication, interpersonal, and customer care skills. Ability to work under pressure and on tight timescales. Experience using help desk call management system. Technical grasp of a wide range of applications both in house and 3rd party applications. Experience in a similar role 5+ years of relevant experience We have 10+ open positions for this role.

"WinTech Solutions: Delivering tailored solutions for projects of every size. Empowering your vision with expertise and innovation. #WinTechSolutions #YourVisionOurMission"

🎉 Happy New Year 2025 from WinTech Solutions!🎉 As we step into 2025, we at WinTech Solutions would like to express our heartfelt gratitude to our employees, clients, and partners who have been an integral part of our journey. 2024 was a year of growth, innovation, and collaboration. Together, we’ve achieved milestones that wouldn’t have been possible without your trust, dedication, and support. This New Year, we look forward to building on our successes, embracing new challenges, and continuing to deliver local expertise with global standards to all our stakeholders. May 2025 bring new opportunities, greater accomplishments, and prosperity for everyone. Here’s to another year of working together to achieve extraordinary things! 🚀 Wishing you all a Happy, Healthy, and Prosperous New Year! 🎊✨ Warm regards, Team WinTech Solutions #HappyNewYear #2025 #WinTechSolutions #Innovation #Collaboration #Gratitude

"Empowering businesses with seamless connectivity, robust security, and reliable network infrastructure solutions—WinTech Solutions delivers excellence!"

"Seamless network planning and deployment made easy with WinTech Solutions—connecting businesses to the future! 🌐 #WinTechSolutions #NetworkingExperts"

We're #hiring a new Network Engineer in Tokyo. Apply today or share this post with your network.

"Reliable, secure, and scalable data center solutions to power your business. Visit wintechsolutions.info for more!"