FCB.ai

FCB.ai

Développement de logiciels

Powerful Conversations. Simplified Success.

À propos

FCB.ai enhances business efficiency with advanced AI solutions. Streamline your operations and improve customer engagement to achieve superior results. Discover the impact of our AI in elevating your business's financial performance. Originating in the dynamic realm of fintech, our journey began as Finchatbot in South Africa. Today, we're a global leader in conversational AI solutions, headquartered in Europe and serving diverse industries. Our evolution from fintech specialists to AI pioneers reflects our commitment to excellence and innovation. Our expertise goes beyond technology provision. With decades of consulting experience, we partner with businesses to offer strategic support, driving success. Our roots in financial services have given us deep insights into industry-specific challenges and their impact on the bottom line. This knowledge drives our mission to transform customer interactions across various sectors, utilising AI to create more efficient, effective, and engaging experiences. Join us in redefining business-customer interactions with cutting-edge AI solutions.

Site web
https://www.fcb.ai/
Secteur
Développement de logiciels
Taille de l’entreprise
11-50 employés
Siège social
Luxembourg
Type
Société civile/Société commerciale/Autres types de sociétés
Fondée en
2016
Domaines
AI solutions, Chatbots, financial services, generative AI, lead generation, customer retention, debt collection, digital onboarding, eKYC, customer service, digital transformation, AI consulting, lead prequalification, quote abandonment, claims management, GPT-4 et WhatsApp

Lieux

Employés chez FCB.ai

Nouvelles

  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    At FCB.ai we’ve seen firsthand what makes businesses choose us over new AI entrants. While many companies jump into the AI space, choosing a partner with depth, proven solutions, and tailored support is key to lasting success. This guide highlights best practices to help you make an informed decision when selecting an AI partner for your business. These insights reveal why experienced partners like us consistently stand out and deliver transformative results. Ready to discover what to look out for? Swipe through for the essential tips! More on this topic here:  https://lnkd.in/dnYPd9Ci

  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    Ever wondered which chatbot solution truly delivers results? We asked business leaders who've navigated this path to share their insights. Whether you’re new to AI or looking to upgrade, our latest article reveals what experienced decision-makers wish they’d known beforehand. Learn how leading companies are transforming customer engagement by choosing the right chatbot and the ideal AI partner. Hear directly from those in the know and discover how to drive real results with FCB.ai Read the full article here: https://hubs.la/Q02WY5X80

    Navigating Digital Transformation: Outsourcing vs In-house Implementation

    Navigating Digital Transformation: Outsourcing vs In-house Implementation

    fcb.ai

  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    Aren't all bots just the same? 🤔 Let's dive deeper. Think of bots like icebergs. What’s visible above the surface is just a fraction of what they truly are. While traditional bots might offer basic responses, intelligent AI bots are built with layers of advanced technology designed to understand, adapt, and assist in ways typical bots can’t. Beneath the surface lies powerful AI-driven tech that enables real-time data analysis, context-driven responses, and seamless integration with existing systems. Imagine the possibilities: reduced operational costs, enhanced customer satisfaction, and efficient, 24/7 support. Not all bots are created equal, and with FCB.ai you’re unlocking a whole new level of efficiency and engagement. Curious to see the full potential beneath the surface? contact us now -> https://hubs.la/Q02WgpVX0

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  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    A critical talent acquisition challenge emerges from a compelling statistic: while 60% of the world's population is multilingual, finding professionals who align with your specific customer language requirements presents a significant challenge. With AI-driven customer support, you don't need to rely on hiring multilingual teams. Our technology effortlessly supports communication in multiple languages, offering seamless customer experiences no matter where your clients are from! It’s time to say goodbye to the constraints of traditional customer service and bonjour to a global, AI-powered support that knows no limits! 🌍 Ready to future-proof your customer support? Learn more about our Generative AI solutions today and schedule a demo. Let’s make communication borderless! #CustomerSupport #GenerativeAI #TravelTech #HospitalityTech #AIinBusiness #FutureOfWork

  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    Unlock the Power of Chatbots for Your Business! In today’s fast-paced digital world, choosing the right chatbot is crucial for scaling your business effectively. But with so many options, how do you know which one is the best fit? In this carousel, we break down the pros and cons of different chatbot types, ideal use cases, and the potential they hold for increasing customer satisfaction and reducing operational costs. Whether you need a customer service assistant or a lead generation powerhouse, we’ve got you covered. Not sure which bot suits your needs? Dive into our full article where we hear from different decision makers on how they utilised various bots. https://lnkd.in/d7RsPdM7 #DigitalTransformation #AIinBusiness #CustomerExperience #Chatbots #BusinessAutomation

  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    But, what does FCB.ai do? 🤔 Ever wondered how AI can streamline your operations, reduce costs, and enhance customer satisfaction, all at the same time? We deliver tailored AI solutions for industries like travel, hospitality, financial services, and more. From boosting lead generation to automating debt collection, we help you focus on what matters most, growing your business. Find out how today, visit https://hubs.la/Q02TB9zm0

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  • FCB.ai a republié ceci

    Voir le profil de Olivier Roche, visuel

    Directeur France FCB.ai - Nous digitalisons vos processus métiers en integrant de l'IA générative (Smart FAQ, ChatGPT, gestion de sinistres, recouvrement de créances, onboarding avec KYC).

    J'ai eu l'honneur d'intervenir avec Arnaud Desmarest sur un sujet passionnant : l'intelligence artificielle (IA) et son impact sur le secteur du tourisme. 🤖💡 J'ai pu, après qu'Arnaud ai présenté l'art du prompt, présenté des exemples de cas d'usage avec des retours d'expériences qui montrent à quels points l'IA peut profiter aux entreprises et comment l'IA transforme les pratiques professionnelles. J'ai également répondu à beaucoup de questions des professionnels sur les meilleures façons d'embrasser cette révolution au quotidien et sur leurs inquiétudes. 🚀 Valérie Boned Un grand merci à Yvon Peltanche pour son invitation et son accueil 👏 Un grand merci à l'équipe des EDV Isabelle JAECQUES pierre doucet François-Xavier Izenic pour l'organisation et l'animation de cette riche convention ! #TourismeInnovant #IADansLeTourisme #ConventionEDV

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  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    Your Chatbot Isn't Broken. It's Just the Wrong Type! Chatbots are a fantastic tool for customer engagement, but if you’re not seeing the results you expect, it might be because you're using the wrong kind. Here's a breakdown of the types of chatbots: 💡 Menu or Button-based Chatbots: These are simple and guide users through pre-set options, best for straightforward interactions. 🔍 Rules-based Chatbots: Operate on defined logic, perfect for specific tasks but limited in scope. 🗝️ Keyword Recognition-based Chatbots: React to specific words but can miss the nuance of a conversation. 🔄 Hybrid Chatbots: Combine rules with AI for more flexible, semi-intelligent conversations. 🧠 AI-powered Chatbots: Use machine learning to handle more complex interactions, constantly improving with each conversation. ✨ Generative AI Chatbots: The most advanced—able to generate dynamic, human-like responses based on vast data sets. The right chatbot can reduce operational costs, boost customer satisfaction, and free up your team for higher-level tasks. But the key is choosing the one that fits your business needs. Ready to find the perfect match? Consult with us to discover which type of chatbot suits your business needs. #AI #Chatbots #CustomerExperience #BusinessAutomation #DigitalTransformation #HospitalityTech #FCBAI

  • Voir la page d’organisation pour FCB.ai, visuel

    5 889  abonnés

    We couldn't have said it better Nicky Verd , "AI wont replace people, People using AI will replace people." The future seems to be present at an alarming rate, its time for us to wake up before its here or be woken up by it. #AdaptOrEvolve #AIRevolution #FutureOfWork #TechEvolution #EmbraceAI

    Voir le profil de Bradley Ginsberg, visuel

    Revenue & Growth Specialist | FinTech Enthusiast | People Focused | Leader

    Had an incredible time at the ABTA 2024 Conference! It was inspiring to connect with so many talented and passionate individuals discussing the future of the travel industry. The conference left me feeling overwhelmingly optimistic on the on where we are going as a country and the incredible people driving change! A special thanks to Monique Swart, Nadine Clarke and the African Business Travel Association (ABTA) team for arranging such an engaging and informative session. There were so many moments throughout the day that I would love to talk about about, but the 2 that really stood out for me, Aaron Munetsi talking about what a small increase in travel in SA what that could mean for us as a country and showcasing where we are going and how bright the future looks! A thought provoking keynote by Nicky Verd talking about the disruption of AI and not being left behind, and how we should be constantly learning, she put it so well "AI wont replace people, People using AI will replace people." I will be looking forward to the next ABTA conference in much anticipation! #ABTA #CorporateTravel #TravelIndustry #Networking #Inspiration #SouthAfrica #AI #FutureOfTravel FCB.ai

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