Hinge tests unanswered message limit to 'reduce burnout'

Your Turn Limits will prevent you from 'liking' anyone new if you have eight or more unanswered messages from matches.
By Anna Iovine  on 
Hinge on phone showing banner on top of chats stating, 'You're at the limit.'
Hinge is testing Your Turn Limits, a maximum of unanswered messages before liking someone new. Credit: Hinge

Off the heels of Hinge's new Hidden Words feature, the dating app is testing another: Your Turn Limits.

The feature will limit the number of unanswered messages users have in their queue. Those with eight or more matches waiting for them to respond won't be able to match with anyone new until they answer one or more of those messages — or end the conversation (presumably, unmatch). Hinge will test Your Turn Limits in the U.S., UK, Canada, and Australia starting this month, with the goal to roll it out to other markets based on user feedback. This will impact both free and paid users.

When users are approaching the limit, they'll see a banner on top of their messages stating they're "approaching the limit."

"When 8 or more people are waiting for a reply, you need to reply or end chats," the banner continues. "Then you can send likes."

hinge on phone showing banner on top of chats stating 'You're approaching the limit. When 8 or more people are waiting for a reply, you need to reply or end chats. Then you can send likes.''
Hinge's 'You're approaching the limit' banner on top of chats. Credit: Hinge

Once you reach the Turn Limit, you must message someone back or unmatch to start liking new people. The banner atop chats reads, "You're at the limit," with the same explanation about eight matches.

Mashable After Dark
Want more sex and dating stories in your inbox?
Sign up for Mashable's new weekly After Dark newsletter.
By signing up you agree to our Terms of Use and Privacy Policy.
Thanks for signing up!

If you attempt to like someone new, you'll receive a pop-up that states, "Too many people are waiting for your reply."

hinge on phone showing Turn Limit banner and 'Too many people are waiting for your reply' pop-up
Hinge's Turn Limits banner and pop-up. Credit: Hinge

In a recent Hinge study, its researchers found that 44 percent of daters cite a lack of responsiveness as a top dating challenge. Internal data also found that matches where the first message was responded to within 24 hours were 72 percent more likely to result in a date.

Your Turn Limits is a continuation of features the app has created to engender conversation — like "Your Turn" in 2017, which prompted users to start a conversation with a match and reminded them when it's their turn to reply. Last year, Hinge reorganized match lists so chats where the user needed to reply were at the top. 

In an interview with Mashable, Hinge founder and CEO Justin McLeod said he imagines this feature will go through a couple iterations as it will be a big change for some users. Depending on the result of the test, Hinge will either tweak the feature or continue to roll it out to more markets. 

Your Turn Limits will impact Hinge's entire ecosystem, McLeod continued, as it doesn't just impact those users who have more than eight unanswered matches; it also impacts the users they'll interact with more as a result of the feature. Users who talk to their current matches may stop "liking" more people on the app, so they could end up with fewer matches. But, McLeod said, "I think we'll see more conversations and more dates across a broader part of the population."

Not only does this Hinge test come shortly after the app announced a new feature of its own, but it's also coming after Bumble launched a new suite of features including a revamp of its "women make the first move" signature. Bumble CEO Lidiane Jones cited exhaustion with dating apps as a reason for "Opening Moves," a new feature that lets men message first. According to Hinge’s press release, the goal of Your Turn Limits is to, in part, "reduce dating burnout" and encourage responsiveness.

In Mashable's interview, McLeod echoed the concern for dating app fatigue. "We're keenly aware that a lot of our users are feeling burned out or skeptical of the dating app experience and we're trying to be very responsive to that," he continued, by creating features that (hopefully) get users on more dates. 

anna iovine, a white woman with curly chin-length brown hair, smiles at the camera
Anna Iovine
Associate Editor, Features

Anna Iovine is associate editor of features at Mashable. Previously, as the sex and relationships reporter, she covered topics ranging from dating apps to pelvic pain. Before Mashable, Anna was a social editor at VICE and freelanced for publications such as Slate and the Columbia Journalism Review. Follow her on X @annaroseiovine.


Recommended For You
Klarna CEO reveals plan to reduce workforce by 50% and replace it with AI
Sebastian Siemiatkowski, CEO of Klarna speaking on a microphone at an event

Bumble, Hinge, and other apps had to fix privacy risk, study says
hand holding key, another hand emerging from smartphone with a lock

Dating as a single parent is hard in 2024. These dating apps make it a little easier.
couple sitting at a table

Google announces new tactics to curb explicit deepfakes
Laptop with Google Search pulled up.

Why some people on dating apps just want to be 'pen pals'
A brown envelope with a red heart on top of it, on a pale pink background.

More in Life
Spotify is piloting a Premium membership tailored for kids
A person drawsingthe Spotify logo wearing a pair headphones in chalk.

The best 40th birthday gift ideas
By Liz Zack
gift box with the number 40

Budget-friendly dorm essentials: Snag last-minute deals for college students
Female student sitting on floor, reading books, studying for final exam at university. Beautiful student at home eating cereals.

Harris-Trump presidential debate: When it is, how to livestream
Kamala Harris strides on to the DNC stage.

Harris-Trump presidential debate time and live streaming options
Kamala Harris speaking enthusiastically at the DNC podium.

Trending on Mashable
NYT Connections today: See hints and answers for September 16
A phone displaying the New York Times game 'Connections.'

Wordle today: Here's the answer hints for September 16
a phone displaying Wordle

Webb telescope peers into our galaxy's outskirts, sees stunning scene
An artist's conception of the James Webb Space Telescope observing the cosmos 1 million miles from Earth.

iPhone 16 Pro Max vs. Samsung Galaxy S24 Ultra: What are the differences?
Samsung Galaxy S24 Ultra on the left next to an iPhone 16 Pro Max on the rght

'Should I upgrade to iPhone 16?’ Only if you fall into these 5 categories
iPhone 16 Plus at Apple Glowtime event
The biggest stories of the day delivered to your inbox.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Thanks for signing up. See you at your inbox!
  翻译: