Cloudstride

Is AI really transforming business growth and customer experience as promised? Join us for an exclusive webinar featuring Robin Jose, LinkedIn Top Voice in AI, and Viktoria Schweizer, an expert in customer experience, as they go beyond the buzz and explore the real impact AI can have on your CX strategy. Whether you’re an AI enthusiast or a skeptic, this session will help you: - see through the AI marketing hype; - better understand AI capabilities and limitations; - equip you with the insights needed to build a powerful AI-driven CX strategy. Date and time: Nov 14, 10 AM CET. Register here: https://lnkd.in/drvZ2RvY SurveySparrow #CX #AI #Webinar

Cloudstride team has delivered another marketplace app to add value to monday.com customers, who need easy yet powerful export functionality. We believe that obtaining the necessary monday.com board data in a spreadsheet should be quick and easy. That’s why we built Easy Spreadsheet Export — your intuitive go-to tool for regular or ad-hoc exports. With Easy Spreadsheet Export, you can effortlessly: - Perform quick, one-time exports of board data with applied filters and selected columns. - Create and configure personal export templates that are visible only to you, allowing you to quickly reuse them whenever you need a specific set of data from your board. - Create shared export templates that the entire team can use when working with the board. If you are a monday.com customer, try Easy Spreadsheet Export for free today: https://lnkd.in/ddE8p8UU #mondaymarketplace

Cloudstride is happy to take part in the second SaaS22 Partner Day in Amsterdam and engage with great SaaS companies, network with existing partners, and explore new opportunities for growth! Hello Amsterdam!

The main and most valuable resource in any company is people. In order to keep a healthy and productive working environment it is very important to conduct employee assessments. The leadership usually implements either 180 or 360 assessment and here we would like to introduce you to ThriveSparrow, a comprehensive employee assessment AI-solution. With ThriveSparrow you can drive employee engagement with surveys, perform employee reviews for team success as well as reward and send kudos for the team. And here how you can make the Employee engagement even better: 1. Explain the purpose and the expectations  It is important for the employees to get the clarification why they should participate in the survey and what is the purpose of it. 2. Environment for constructive feedback  Create an environment where the feedback is a part of the corporate culture and is seen as a tool for better business performance. 3. Set action plan  Make sure that there is an action plan (available in ThriveSparrow) after the feedback is collected. Book the follow up meetings to discuss the next steps. Contact us for more information and how to make the Employee assessment valuable for your company! #EmployeeEngagement #EmployeeWellbeing #EngagementStrategies

At Cloudstride, our team of experts brings over 15 years of experience in sales, IT development, and SaaS implementation to the table. We’re dedicated to guiding you through every step of your business transformation journey, sharing our extensive knowledge to ensure your success. 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐆𝐮𝐢𝐝𝐚𝐧𝐜𝐞 We streamline your decision-making process by guiding you through product functionalities and demonstrating the value they bring to your business. Our goal is to save you time and provide you with the insights needed to make informed choices. 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 We understand that a smooth and thorough go-live process is crucial to minimizing future challenges. That’s why we emphasize the importance of a high-quality implementation. Our team will assist you in setting up your account and offer best practice recommendations to ensure a solid foundation. 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 To empower your team, we conduct comprehensive training sessions, ensuring that all users are well-equipped to utilize the product efficiently and effectively. 𝐇𝐞𝐚𝐥𝐭𝐡 𝐂𝐡𝐞𝐜𝐤 Our experts conduct a thorough review of your system’s health, including survey design, system settings, and overall setup. This evaluation helps identify areas for improvement and ensures your system is running optimally. 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 We dive deep into your data, interpreting reports and extracting valuable insights. Our experts then present these findings in a workshop, providing actionable recommendations to help you optimize your operations. In addition to these services, we offer support with integration and migration projects. If you’re looking for a reliable partner to back you up on this journey, don’t hesitate to contact us today for the assistance you need!

How an AI powered Survey Solution can improve your business performance? Let the numbers and business case studies speak for themselves: over 100,000 customers worldwide choose SurveySparrow and share their success stories. One of the main challenges in gathering customer feedback is maintaining customer satisfaction, reducing churn risk, and improving customer engagement. As a Solutions Partner to SurveySparrow, we recognize the potential in these challenges and are here to support you in addressing and overcoming them. SurveySparrow is an Enterprise Survey Software with features like Conversational Surveys and 360 Assessments, which increase employee productivity and overall growth. Additionally, with SurveySparrow, you can monitor online reviews using Reputation Management and build loyalty and advocacy by delivering personalized support with Ticket Management. Special attention should be paid to the advanced analytics, which are unique in the market. We are inspired by CogniVue, an intelligent data analyst that transforms unstructured textual feedback into actionable insights, helping you make faster and more accurate decisions to create an exceptional customer experience (CX). If you want to gain a competitive advantage with this feedback solution and strengthen your business growth, feel free to contact us for more information about SurveySparrow and its capabilities!

The Cloudstride team has 15 years of experience delivering professional services in customer service and customer experience to top brands in Northern Europe and CEE. During that period, we have helped dozens of businesses with the transformational change of migrating their customer service to the cloud, making it omnichannel, enabling a customer-360 approach, and ultimately delighting their customers with wow-moments. Today, we are on our next mission: to power your customer experience with AI. With that in mind, we have partnered with best-in-class AI-powered solutions that will equip you to elevate your customer experience to the next level. SurveySparrow - a modern platform for engaging conversational surveys for any occasion, combined with ticketing and reputation management, powered by AI for contextual survey creation and data analysis. Document360 - a self-service platform to build, share, and manage knowledge bases, online documentation, user manuals, and SOPs, with powerful AI capabilities for both knowledge managers and consumers. Our solid background, local presence across Europe, and commitment to delivering exceptional customer experiences—backed by leading vendors in the field — allow us to focus on your success in elevating your customer support and customer experience. If you are currently in a transitional phase and need expert and product support for a smooth transformation and to find your stride with AI, we would be happy to guide you through the process and offer our assistance! Feel free to contact us to discuss your business needs!

Cloudstride is proud to join the SurveySparrow partner ecosystem! Together we shall be working on expanding our presence across Europe, with a special focus on helping customers in the Nordics, Balkans, and CEE enhance their Customer, Employee, and Product Experiences at every stage of the user journey. SurveySparrow is an omnichannel experience management platform that helps you level up your customer feedback programs with conversational surveys - from collecting and analyzing meaningful insights to acting upon them. At Cloudstride, we bring our deep expertise in customer service areas and provide expert SurveySparrow product knowledge through comprehensive onboarding, custom integrations, user and admin training, turn-key survey management, and a wide range of other services. Kudos to SaaS22 platform, where this partnership was born!