Recovery Manager

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• Manage the Recovery department and secure that all the Recovery areas are staffed during opening hours.
• Ensure operational efficiency of department and secure high level of competencies in the team.
• Manage the AS IS shop and secure a high commercial level to reach the sales goals of this unit.
• Strive to minimise the financial loss of damaged goods in the store and try to maximise the financial recovery by repackaging and moving goods back to stock or assemble, price and sell goods in the AS IS shop.
• Cooperate with all department managers in sales to minimise the damage of goods and with the logistics manager to minimise the damage of goods in the logistics areas.
• Ensure the administrative routines are implemented.
• Manage the quality work in the store and secure that the control, reporting and claims process of quality is implemented.
  
  

Qualifications

SPM or equivalent. Work experience in processes related to quality, sustainability, change management and process improvements will be added advantage.

Additional Information

Please apply by 07-February-2025.