Do you want to improve your customer experience (#CX) and satisfaction in 2024? Then you need to master customer feedback management (CFM). CFM is the process of turning raw feedback into actionable customer insights and then leveraging them to deliver better products, services, and experiences. But CFM also poses many challenges, such as collecting feedback from diverse and fragmented sources, personalizing feedback interactions and communications, and sharing feedback insights and actions across the organization. In this article, we’ll show you how to overcome these challenges and leverage the opportunities of CFM in 2024. Click on the post to learn more. 👇
clientshot
Technology, Information and Internet
FCT, Abuja 83 followers
ClientShot is a customer satisfaction tool that helps businesses collect and analyze feedback from their customers.
About us
ClientShot is a product of SeamHealth Group, a leading provider of healthcare technology solutions. ClientShot is a customer satisfaction tool that helps businesses collect and analyze feedback from their customers. With ClientShot, companies can collect feedback through various channels, including USSD, Web, and WhatsApp. The built-in analytics allow businesses to track metrics such as Net Promoter Score and Customer Satisfaction over time and make informed decisions to improve the customer experience.
- Website
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www.clientshot.com
External link for clientshot
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- FCT, Abuja
- Type
- Privately Held
- Founded
- 2000
Locations
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Primary
International Research Center of Excellence Towers. 6, Emeritus Umar Shehu Ave. (5th Floor, Tower A), Institutions and Research District, Abuja, Nigeria.
FCT, Abuja, NG
Updates
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Customer centricity is the key to unlocking sustainable growth and loyal customers. Our latest article dives deep into building a customer-centric culture, measuring success & winning hearts for the long term. Read now and unleash the power of customer focus! ➡️ Visit https://lnkd.in/d2HvihCS to read now. #customercentricity #customersuccess #businessgrowth #marketingstrategy #entrepreneur #leadership
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Get ahead of the curve! Proactively solicit feedback from your customers to identify areas for improvement and keep them happy. Visit ClientShot website: www.clientshot.com to start building your feedback structures today! #customerservice #feedback #businessgrowth #customersatisfaction
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Want to understand your customers on a deeper level? Digital platforms are overflowing with valuable insights! Our latest carousel dives into how you can leverage them to make smarter decisions and build a stronger brand. Swipe through to learn how to: 1. Find your audience on the right channels. 2. Analyze customer feedback for golden nuggets of info. 3. Take action and turn insights into impactful changes. Let us know in the comments what platforms you use to gather customer feedback! #customerinsights #digitalmarketing #marketingstrategy #sociallistening #takeaction
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Personalization is key to building lasting customer relationships, but how do you achieve it? This carousel dives into the 4 essential tools you NEED: the right tech, powerful data, the human touch, and transparency. ➡️ Swipe through to learn more! #customerengagement #customerexperience #businesstips #personalization
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Do you listen to your customers? A strong customer feedback loop is the key to growth! This guide gives you everything you need to build one & turn insights into action. #customerfeedback #businessgrowth #successtips
A Comprehensive Guide to Building a Powerful Customer Feedback Loop
clientshot on LinkedIn
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Happy World Consumer Rights Day 2024! At ClientShot, we’re celebrating the power of your voice! 🗣️💬 We believe in a future where AI empowers every feedback to be heard, valued, and acted upon. Your insights drive every organization to innovate and improve, ensuring that the services you rely on are not just smart, but also fair and transparent. Join us in advocating for a digital world that prioritizes your rights and well-being. Together, let’s shape a consumer landscape that’s equitable for all. 🌟🤝 Ready to give every consumer a voice ethically? Visit our website to learn more about ClientShot's Customer Feedback Management Solutions. www.clientshot.com #CustomerFeedback #CustomerExperience #ResponsibleAI #GenerativeAIGuardian #WorldConsumerRightsDay #WCRD24
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Want to turn patients into loyal advocates? Improve their experience with streamlined feedback management! This carousel dives into 5 ways to gather valuable insights, take action, and show your patients you care. ➡️ Swipe through to learn more! #Healthcare #PatientExperience #FeedbackManagement
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Happy customers = loyal customers! Collect customer feedback through multiple channels, analyze them, resolve complaints, and make data-driven business decisions on ClientShot for FREE. Visit https://lnkd.in/dPV2Vv87 to sign up now. #clientshot #customersatisfaction #feedback #CX
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Your customers are talking - are you listening? Do you want to know how real-time customer feedback can help you grow your business and beat the competition? In our latest blog post, we share the benefits and tips of collecting and analyzing customer feedback right after an interaction. Plus, we introduce you to a solution that makes it easy and effective. Click the link below to read the full article and learn how to leverage real-time customer feedback for your success. #customercentricity #customerfeedback #competitiveadvantage
Real-Time Customer Feedback: A Competitive Advantage
clientshot on LinkedIn