CS Connect

In case you missed it, we are here! 📣 CS Connect is dedicated to fostering the growth and development of the next generation of customer success leaders and top performers through a vibrant and inclusive community emphasizing skill development, career growth, and genuine connections. Want to know all about us? Follow the thread below 👇 💥Introduction: (🧵 1/8) https://lnkd.in/eW4c3WkW 🙋♂️About us:(🧵 2/8) https://lnkd.in/erTnq_6b 🚀 Our mission: (🧵3/8) https://lnkd.in/eUVR-SbC 👥 The community (🧵4/8)  https://lnkd.in/evRuu3B5 📜 Our Manifesto (🧵5/8)  https://lnkd.in/e5AaHJBu 👥 Who do we want to bring together?(🧵 6/8) https://lnkd.in/eZpDXTev ✅ ❌ Our Community Rules (🧵 7/8)  https://lnkd.in/eejNfVBw ⚡️ Become a Connector(🧵 8/8) https://lnkd.in/ej6qjTuU PS: Follow us on LinkedIn https://lnkd.in/e5giAaNC ❤️✌🏻 #CSConnectCommunity #customersuccess #csm #communitybuilding #community #buildinginpublic

Getting your CSP strategy is a tough game! Aleksandar Stemberga has expert insights on getting this just right. Our suggestion before getting your ducks in a row first, defer the purchase decision and focus on getting the foundations right first. 🚨 𝗧𝗵𝗲𝗿𝗲 𝗮𝗿𝗲 𝗼𝗻𝗹𝘆 𝗮 𝗳𝗲𝘄 𝘀𝗽𝗼𝘁𝘀 𝗹𝗲𝗳𝘁. Grab them before they're gone. -> https://lnkd.in/e2C4SGdH

Another thing most CS teams get wrong about CSP's. CSPs are a part of the strategy. Not THE strategy. If you think CSP's are THE strategy, you're putting the cart before the horse. This is why we're glad we can bring onboard Dana Pavel CS leader, Ex-AppFollow who will share her insights on this topic. 🚨 𝗧𝗵𝗲𝗿𝗲 𝗮𝗿𝗲 𝗼𝗻𝗹𝘆 𝗮 𝗳𝗲𝘄 𝘀𝗽𝗼𝘁𝘀 𝗹𝗲𝗳𝘁. Grab them before they're gone. -> https://lnkd.in/e2C4SGdH ----------------------------------------------------- #customersuccess #communitybuilding #csm #communityledevents #futureleaders #customerexperience #madeinamsterdam #opentowork #jobseeker

1 thing every CSP buyer gets wrong. Getting a CSP is only the start of the process; most don't know how to set it up and drive the most useability from it. Let alone getting to the results they want the CSP. This is why we're glad we have Katharina L. VP of CS at Whatagraph is going to share her expert insights at our Panel discussion. 🚨 𝗧𝗵𝗲𝗿𝗲 𝗮𝗿𝗲 𝗼𝗻𝗹𝘆 𝗮 𝗳𝗲𝘄 𝘀𝗽𝗼𝘁𝘀 𝗹𝗲𝗳𝘁. Grab them before they're gone. -> https://lnkd.in/e2C4SGdH ----------------------------------------------------- #customersuccess #communitybuilding #csm #communityledevents #futureleaders #customerexperience #madeinamsterdam #opentowork #jobseeker

Practical mentoring event in Berlin! That is what Turbo Talks has become synonymous with and can become one of the best mentoring events you'll attend. What makes it special? It’s not just about getting generic from one expert. It's about getting a well-rounded view of your challenges. It’s about getting personalized feedback from 6 experienced CS mentors all in one evening. You can bring in your biggest pain points, from churn issues to feature bugs, QBR, or cross-functional alignment, and walk away with actionable insights that you could use the very next day. Ready to level up your CS career? 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗖𝗹𝗼𝘀𝗲 - 𝗢𝗰𝘁 𝟭𝟳 𝟬𝟱:𝟬𝟬𝗽𝗺 Sign up here now: https://lnkd.in/eqQZQHUE Have questions? Speak to our Chapter Leads Anastasiia Romasiuk and Katrina Kugelmeier Your mentors for this edition of Turbo Talks are: Jacek Rolnik - Chief Customer Office, Hive Streaming Lena Theres Zimmermann - CS Leader Pleo Andrés Calles Weill - Sr CSM - Intapp Zuzanna Ostojska - VP CS - UXCam Shannon (Rodenheiser) Jaritz - VP CS - SoSafe Neez Nair - CSM Cyncly 📍Event when and where: Thursday October 24th at 6:00PM Location: Pleo, Berlin ----------------------------------------------------- Other Events ➞ Wed Oct 23 - Prague - When’s the right time to invest in a CS platform?  https://lnkd.in/e2C4SGdH ➞ Wed Nov 27 - Brussels - Save the date. #customersuccess #communitybuilding #csm #communityledevents #futureleaders #customerexperience #madeinamsterdam #opentowork #jobseeker

🚨 Berlin Turbo Talks Applications Close soon 🚨 CSM in Berlin, are you ready to accelerate your career in Customer Success? Imagine being in a room with 50+ years of industry experience from top CS leaders in cybersecurity, communications, and more. This is your chance to get personalized, strategic, and tactical advice from 6 incredible mentors, all in just one evening! 𝗕𝘂𝘁 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝗰𝗹𝗼𝘀𝗶𝗻𝗴 𝘀𝗼𝗼𝗻 Oct 17, 05:00 pm 💡 Why Attend? • Connect with industry experts and build relationships that could open doors. • Learn career-changing insights tailored to your challenges. • Get actionable strategies you can implement right away. This is what one of our previous mentees had to say about Turbo Talks. "I really enjoyed participating in this event. The different perspectives from CS leaders helped me address recurring challenges and gave me some immediate actionable insights!" - Anchal Dingra, CSM at AIHR Imagine where this one evening could take you and what challenges it'll solve for you? Don’t miss out – this opportunity won’t last long. Apply now: https://lnkd.in/enPTGfNY Have questions? Reach out to our Chapter Leads Katrina Kugelmeier and Anastasiia Romasiuk #CustomerSuccess #Networking #Mentorship #CareerGrowth #CSConnect #TurboTalks

😫 CSMs, ever feel like you’re just not getting the answers 𝘆𝗼𝘂 need in CS? We hear this every single day, that's we started Turbo Talks, to help you get your questions answered by multiple experts. All in one powerful session. Here is what one of our former mentees Ilja Stolzenbach had to say about the 6 quickfire mentoring sessions she had at our Amsterdam event. ❓ Could this be the boost you need? 🔥𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗖𝗹𝗼𝘀𝗲 - 𝗢𝗰𝘁 𝟭𝟳 𝟬𝟱:𝟬𝟬𝗽𝗺 Sign up here now https://lnkd.in/eqQZQHUE Have questions? Speak to our Chapter Leads Anastasiia Romasiuk and Katrina Kugelmeier Your mentors for this edition of Turbo Talks are: Jacek Rolnik - Chief Customer Office, Hive Streaming Lena Theres Zimmermann - CS Leader Pleo Andrés Calles Weill - Sr CSM - Intapp Zuzanna Ostojska - VP CS - UXCam Shannon (Rodenheiser) Jaritz - VP CS - SoSafe Neez Nair - CSM Cyncly 📍📆 Event when and where: Thursday October 24th at 6:00PM Location: Pleo, Berlin ----------------------------------------------------- 📆 Other Events ➞ Wed Oct 23 - Prague - When’s the right time to invest in a CS platform?  https://lnkd.in/e2C4SGdH #customersuccess #communitybuilding #csm #communityledevents #futureleaders #customerexperience #madeinamsterdam #opentowork #jobseeker

🚨 60% of seats are gone, and the clock is ticking! 🚨 It's Q4. Budgeting season. 💰 Planning for 2025 is in full swing, and let’s be real—you know Customer Success is going to be at the heart of it all. But here’s the big question you need to answer: To CSP or Not to CSP in 2025? 🤔 Is 2025 the year you scale your CS operations with a Customer Success Platform? Or are you sticking to your Sales CRM? Whatever your plan, this is THE event to help you make the best decision for your team. Join other CS leaders at CS Tech Talks and hear straight from them on the in's and out's of navigating this. Learn what worked (and what didn’t) and get actionable insights into whether now’s the time to invest in a CSP. Here’s what you’ll get: ✔️ Real stories from CS pros who scaled with and without CSPs. ✔️ Insights to help you budget smartly for 2025. ✔️ Networking with top-tier CS Managers. Time’s running out. We’re already 60% full—only a few seats left! Secure your spot NOW to be ready for 2025! 🚀 ➞ Wed Oct 23 - Prague - When’s the right time to invest in a CS platform?  https://lnkd.in/e2C4SGdH Our Panelists: Aleksandar Stemberga Manager CS Mastercard Katharina L. VP CS Whatagraph Dana Pavel Ex CS Lead AppFollow Event host and Moderator: Leoš Gerlich Co-Chapter Lead: Raluca Arvunescu ----------------------------------------------------- 📆 Other upcoming Events ➞ Mon, Sep 30 - Amsterdam - SaaSiest Bites & Bonds Edition - [Full] ➞ Thu Oct 24 - Berlin - In-Person Mentoring event - https://lnkd.in/eqQZQHUE #customersuccess #communitybuilding #csm #communityledevents #futureleaders #customerexperience #madeinamsterdam #opentowork #jobseeker

🔍 Curious about what 50+ years of Customer Success expertise looks like? At Turbo Talks, you’ll have the chance to share your experience and challenges and as 6 eager mentors to help you overcome your challenges. With each 10-minute session, you can get impactful outcomes by getting strategic and tactical advice. 🌟 Scratching your head about compensation, GTM alignment, Customer Value, or how to prepare for a killer 2025? This short powerful mentoring event is for you. Listen to one of our mentors Io Michels from CM.com sharing his experience from one of our Turbo Talks event. ➞ Thu Oct 24 - Pleo, Berlin - 🔥𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗖𝗹𝗼𝘀𝗲 - 𝗢𝗰𝘁 𝟭𝟳 𝟬𝟱:𝟬𝟬𝗽𝗺 Sign up here now https://lnkd.in/eqQZQHUE ❓ Btw, does helping the next generation of CS leaders sound like a role you’d enjoy? Interested in mentoring, then send us a DM. #customersuccess #communitybuilding #csm #communityledevents #futureleaders #customerexperience #madeinamsterdam #opentowork #jobseeker #mentoring #mentorship