Lobster Ink

“With tight labor pools and high staff turnover, level-setting team members’ culinary skills can burden management’s to-do list. But it doesn’t have to. A clear and structured onboarding program can make all the difference in getting an entire kitchen team to operate at the same standard.  The best part? We’ve done all the heavy lifting by designing a Culinary assignment framework to level-set and onboard kitchen team members – no matter their skill level.  Featuring courses from our digital ProChef®1 culinary training solution, created in partnership with The Culinary Institute of America, the training empowers team members to apply their newly sharpened skills at their very next shift.” - Monique van Hartingsveldt, Product Owner at Lobster Ink, Seasoned Hospitality Training and Talent Management Professional  Taste a sample of our Culinary training here 👉 https://bit.ly/3Av0Rnk #hospitalityexellence #onlinelearning #elearning #hospitality #skills #labor #onboarding #foodservice #culinary  

“We know that operators are struggling to fill open kitchen positions due to ongoing labor challenges, while consumers are demanding more value than ever.    But when the heat is on, those who lean into talent development can thrive.    Executing on this transformation relies on how well operators can scale new knowledge, skills, and behaviors to attract, retain and grow their talent.” - Kate Murphy, Learning Solutions Consultant at Lobster Ink, Hotel Operations Expert with 20+ years' experience in developing hospitality talent and leaders.    Let’s help you build a strong, knowledgeable Culinary team. Get in touch today 👉 https://bit.ly/3TuY5oZ     #hospitalityexellence #onlinelearning #elearning #hospitality #skills #labor #talentdevelopment #foodservice #culinary  

Take part in the MCEU Hospitality project. Use the power of your expertise to shape the future of the hospitality industry and make a difference! Answer the MCEU Hospitality Project skills survey via the link in the comments and contribute your professional knowledge about the competencies required in the modern world PLUS, you could win one of the three 50€ Amazon gift cards we’re raffling! The project is coordinated by UCN act2learn Erhverv, with the collaboration of: Hosco Diplomasafe Escuela Universitaria de Hotelería y Turismo de Sant Pol Iðan fræðslusetur Icelandic Travel Industry Association | Samtök ferðaþjónustunnar Lobster Ink Access Advisors EU #ErasmusPlus #DigitalSkills #Hospitality #MicroCredentials #Learning #Innovation --- EU Disclaimer: Co-Funded by the European Union. Views and opinions expressed are, however, those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor the granting authority can be held responsible for them.

Discover what our content and tech teams have been up to in this month's newsletter. 🔍 💫  (P.S. - Remember to subscribe to get updates on our latest releases delivered straight to your inbox!)

6 considerations HR managers should keep top of mind when looking to invest in an online training solution. (Why these six? Well, for a start, they can be set up to deliver on an organization's specific L&D training requirements and help drive employee development - and operational success. And that's what it's all about, really). Curious to learn more? Click here 👉 https://bit.ly/3A6PJwy   #elearning #hospitalityexcellence #onlinelearning #hospitalitytraining #hospitality #humanresources 

A good front office experience is all about creating a welcoming, efficient, and helpful environment that leaves guests feeling valued and well-cared for.    For today’s #LearningMoment we look at how team members can contribute to a guest-friendly environment by being knowledgeable about the neighborhood surrounding their hotel (and—more importantly—by knowing and understanding their guests).     Take a look at how to deliver memorable service with Front Office Essentials 👉 https://bit.ly/4d8IKlf #hospitalityexellence #onlinelearning #elearning #hospitality #skills #frontoffice  

Housekeeping is the backbone of a successful hospitality operation. Their output directly impacts the guest experience, health standards, brand image, and ultimately, the hotel's bottom line. This #LearningMoment takes a deep dive into the correct room cleaning procedure, enabling housekeepers and room attendants to deliver sparkling clean rooms consistently. Take a look at how we train on fundamental knowledge in this Room Cleaning course 👉 https://bit.ly/4f3lKWn     #hospitalityexellence #onlinelearning #elearning #hospitality #skills #housekeeping  

Exciting news! We’ve recently released a Food and Beverage Service program for alcohol-free establishments. 🍴 We know that operating a thriving restaurant relies heavily on having a strong team, where know-how and efficiency can make a world of difference.  💫 Food and Beverage Service (Non-Alcoholic) will equip your F&B team with the skills to excel and deliver consistent, trustworthy service that maximizes guest love and repeat business. 👌 Get a taste of this latest release 👉 https://bit.ly/3WlvqnP 

The foundation of stellar guest experiences? Excellent communication skills. This week’s #LearningMoment emphasizes communication’s importance, as it’s critical not just in hospitality, but in general life. Strong communication builds trust, fosters connections, and ensures everyone's on the same page. Whether it's a friendly greeting or resolving a concern through service recovery, clear and empathetic communication makes a world of difference. Take a look and see how we deliver soft skills training in this lesson from our Start Well program 👉 https://bit.ly/3zwWnMj #hospitalityexellence #onlinelearning #elearning #hospitality #softskills #communication

🤔 Curious to know what it looks like to be on set with Lobster Ink?  🎬 #LobstersOnSet creating #HospitalityExcellence