RingCentral

Welcome to the new era of AI at work. ✨ Bring customer and employee experiences together with trusted AI communications. Learn more about our modern business phone and omnichannel cloud contact center: https://lnkd.in/gKyrd693.

We’re excited to celebrate our partnership with Vodafone Business, helping UK businesses delivering exceptional customer experiences with RingCX for Vodafone Business UC with RingCentral. This innovative solution combines Vodafone Business's extensive reach with our native contact center capabilities, enabling businesses to engage customers seamlessly—whether via phone, video, or over 20+ digital channels. Together with Vodafone Business, we are committed to transforming customer engagement and creating tailored experiences. Find out what this partnership can do for your business.

When events are central to your mission, every detail matters. Neon One, a leader in nonprofit technology, hosts educational events to help nonprofits maximize their platform and wanted to elevate their impact further. What they needed was an all-in-one solution for live and pre-recorded content, panels, chats, surveys, and more. The solution? RingCentral Events. Swipe to see how Neon One boosted event attendance by 30% and drew top-tier event sponsors like Intuit and Visa with RingCentral Events: https://lnkd.in/gEeJxJAU.

Serve customers 24/7 on any channel with intelligent virtual agents, eliminating long wait times when live agents are busy. With RingCX, deploy an intelligent virtual agent (IVA) in minutes by selecting from pre-built integrations or an IVA of your choice. IVAs provide quick answers to customers’ everyday inquiries, freeing up agents to focus on more complex, value-driven conversations. See how an IVA boosts agent efficiency while making customer service more streamlined and personalized: https://lnkd.in/gm_Yxsjh.

🎃👻 The spookiest day of the year has arrived, and the RingCentral team is ghouling all out! Check out how we haunted the halls. Have a spooktacular Halloween!

Happy Diwali! ✨ Diwali celebrates the victory of light over darkness, knowledge over ignorance, and good over evil. Hear from our RingCentral India colleagues as they share cherished family traditions and what they’re most excited about this Diwali. To all our employees, customers, and partners around the world celebrating Diwali, may this festival fill your life with boundless joy and happiness!

Drowning in meetings, messages, and endless to-dos? Imagine having an AI-powered assistant that not only keeps up but helps you get ahead. Introducing RingCentral AI Assistant—now included in RingEX! RingCentral AI Assistant reduces employees’ daily mundane work to free up their time for more critical, strategic work. Key Features: 🔸 Real-time notes and summaries for phone calls 🔸 AI writes, polishes, and translates texts and chats 🔸 Unread team message recap for a quick catch-up 🔸 Video meeting summaries with crisp action items 🔸 Real-time live transcriptions for call and video meetings Whether you’re a small business or a large enterprise, it’s time to work smarter, not harder, with RingCentral AI Assistant that turns everyday tasks into productivity power moves. Meet your AI Assistant that does more: https://lnkd.in/g3FWxE9u

As the largest IT partner to senior-care organizations, vcpi, a DAS Health Company, needed a resilient, mobile, and efficient communications system. When a ransomware attack forced vcpi to shut down its entire IT environment, including communications, the organization knew it was time for a new solution. vcpi quickly recognized that RingCentral’s unified and dependable communications platform was the right choice to help streamline workflows, reduce costs, and increase efficiency. Swipe below to find out how RingCentral helps vcpi better support senior facilities and providers, enabling them to offer the best care possible: https://lnkd.in/gpcrpunF.

Make every customer interaction a learning opportunity for your agents. 💡 AI scorecards provide contact center supervisors with targeted feedback by automatically scoring every customer interaction, highlighting where their agents excelled or needed improvement. Ensure customer satisfaction with RingCX Quality Management: https://lnkd.in/gBrpmxCF.