Sendcloud

Letting loose at Sendcloud’s summer event with a little healthy competition. 🏆 A core part of our culture is giving people the tools they need to grow & win - whether that’s for themselves or our 25,000 merchants. So naturally we celebrated summer with an obstacle course competition that ended in a tug-of-war tournament. 🥇 The prize? Ultimate Sendcloud fame and never-ending bragging rights 😜 #TeamSendcloud #SummerFun #WorkHardPlayHard

Who’s been bingeing Netflix’s Emily in Paris this week? 👀 Just like Emily’s love life, the journey from placing an order to actually getting what you want can be an emotional rollercoaster. 🎢 Don’t let your customers live in the ‘grey area’ between ordering and receiving their parcel. Swipe to see how some well timed tracking updates can help parcel delivery go from c’est triste to c'est chic. 💌 #EmilyinParis #ParcelTracking #ecommerce

Fancy a cold one 🍺? Our friends at BEERWULF® can help you out! Our team recently helped Beerwulf connect their existing logistics solutions directly with Sendcloud  - putting all their Benelux shipments under one roof 🏠 #sendcloud #ecommerce #customersuccess

Just like Snoop Dogg dabbling in every Olympic sport, many merchants juggle multiple roles to stay on top of their game. From getting orders out the door on time to responding to customer queries and keeping an eye on the bottom line… e-commerce heroes do whatever it takes to keep the flame burning 🔥🥇 Which Snoop best represents your hustle?

No better way to wrap up the Olympic Games than with our very own Shipping Olympics! 🏆 Congrats to the winning carriers for their gold medal performances in delivering shipping excellence to merchants and consumers in France!🥇🚚🇫🇷 See who took home the gold 👇

Join us in welcoming Christopher Dughieri as our new Chief Product and Technology Officer! 🎉 Christopher is set to take our product and engineering teams to new heights, enhancing the shipping experience for merchants and improving delivery options for consumers across Europe. With 53% of consumers seeking the flexibility to modify delivery preferences post-shipment, we’re confident that Christopher’s expertise will be crucial in delivering a seamless shipping experience. Read the full story here https://okt.to/HZ7vga. #Sendcloud #CPTO #productinnovation #welcometotheteam

Need help choosing the right 'runners' for your business? For some, it's all about speed, while others prioritize the right balance of cost and reliability. Shipping Intelligence helps you choose the right carrier for any strategy. And while one run says little about true performance, our benchmarked carrier data does. Want to run with the right carriers? Check out https://lnkd.in/ey_GhGgN (or ask Huib Adriaans 😉) #ShippingIntelligence #CarrierPerformance #Olympics #FemkeBol

Last week, we visited my hometown, Deurne, with a group of Sendcloud customers. About 2 kilometers from the garage of Bas Smeulders his parents, where we used to pack our PhoneGadgets parcels, you can now find the brand new headquarters and warehouse of XXL Nutrition. It was great to have a look behind the scenes at this amazing brand. Thanks, Guus van Nunen for welcoming us and showing us around! 💪

It has been one year already since I posted the picture below. One year since we published the press release, and my mailbox and phone exploded. One year since we moved into the Sendcloud office and gained 400+ colleagues from one day to the next. And one year in which a lot has happened, but also some things have not. When announcing the news, I wrote down three main reasons why we believed this acquisition was the best move: 📈 Gaining access to Sendcloud's sales channels and all its experience in areas such as marketing and customer success; 🧑💻 Accelerating our product development and developing new solutions together; 🤝 An extremely good cultural match between both organizations, leading to a smooth integration. So, where are we one year later? → Well, we added a bunch of new customers, including the first international ones. But not at the pace we envisioned, for many good reasons (sales cycles, segmentation, international PMF, etc.) and thus valuable learnings. On the other hand, interest in and adoption of Sendcloud products and services by our own customers is way higher than anticipated, leading to interesting cross-sells. → Finding our way in how to market the product in the new setting took quite some time, but especially this year, we picked up the pace, sparking interest globally and generating more and more leads every week. → When integrating the products, you always stumble upon unforeseen issues slowing down product development. We migrated very fast to AWS, then found out that talking data the same way took a bit more time and work. With that being fixed, our updated analytics product will be at a much higher level. → Already, we jointly developed a new solution: the invoice checker. Something we were both working on pre-acquisition, and by leveraging each other’s know-how, we could really speed it up and make it even better. → The same is now happening with the shipping intelligence and smart shipping teams to build the best possible recommender solution for merchants, small and large. → Culturally, it indeed was a very good match. From day one, we were welcomed into the office, and the team was at ease in no time. This also made it easy to work with other teams and departments on the integration. → The things we probably found (and still find) most difficult to get used to are the different ways of working and processes around them. Although this is definitely something where we also learn from each other and become smarter every day. This list goes on, but it’s safe to say that some things went very well and some things still need some time and work. Some of these things are frustrating and some are easy to explain. But I’m confident that by the end of this year the integration will be done. On a personal level, I have truly enjoyed the first year: visiting the coolest events, doing great marketing stuff, and closing deals we could never have imagined one year ago! On to an even better second year! 💙

Yesterday was an amazing day! 🥊 We visited XXL Nutrition in Deurne with some of our fantastic customers to meet, mingle, and connect. Deurne holds a special place in our hearts—it's where Sendcloud's journey began (12 years ago 🤯), and it's also home to Tracey by Sendcloud's roots. Visiting XXL Nutrition, one of the fastest-growing online retailers in the Netherlands, felt like coming full circle. A huge shoutout to everyone who joined us and a special thank you to Jordy Holthuijsen and Guus van Nunen for having us 🔥 #Sendcloud #XXLNutrition #Customervisit