Capgemini Invent

We just wrapped up an incredible week at Adobe Summit—what an experience! 🚀✨ Here are some of the highlights: ✅ Unlocking personalization with Morgan Stanley – in our breakout session, we explored their journey to building seamless omnichannel experiences for their clients ✅ Streamlining field marketing for insurance – at our theater session, leaders from Capgemini and Adobe shared game-changing strategies to boost agent productivity ✅ AI in action – from personal shopping assistants turning conversations into marketing insights to AI-powered content acceleration for high-impact messaging at scale, our booth brought the future of customer engagement to life ✅ Inspiring conversations – the Women Leadership in Technology panel, co-sponsored by Capgemini & Microsoft, featured thought-provoking discussions on leadership journeys and overcoming challenges in the digital space ✅ A night to remember – the Golden Age Soirée, our client reception party, took us back to the roaring 1920s as we celebrated our collective success with our clients and partner, Adobe A big thank you to our colleagues, clients, and Adobe for making this such a memorable week! Find out more about our presence here: 🔗 https://bit.ly/3WMn8Fr #AdobeSummit #CustomerExperience #GenerativeAI Adobe Partners

🌍 𝗥𝗲𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗿𝗲𝘀𝗵𝗮𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴. After decades of globalization, industries are pivoting to hybrid strategies that prioritize 𝘳𝘦𝘴𝘪𝘭𝘪𝘦𝘯𝘤𝘦, 𝘴𝘶𝘴𝘵𝘢𝘪𝘯𝘢𝘣𝘪𝘭𝘪𝘵𝘺, 𝘢𝘯𝘥 𝘢𝘶𝘵𝘰𝘯𝘰𝘮𝘺 over cost-cutting offshoring. This shift is driven by geopolitical, economic, and environmental imperatives. Our latest report dives into how companies can overcome the challenges of this transition and seize the opportunities of this new industrial era. We outline five critical pillars to address: ✅ Strengthening the value chain ✅ Transforming production processes ✅ Ensuring quality assurance & compliance ✅ Preparing the workforce for new realities ✅ Leveraging cutting-edge tech & data This reindustrialization wave demands innovation, collaboration, and systemic thinking. 👉 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗿𝗲𝗽𝗼𝗿𝘁 𝗵𝗲𝗿𝗲: https://bit.ly/3E83CwD #Reindustrialization #Manufacturing #GetTheFutureYouWant

Capgemini 𝗮𝗻𝗱 NVIDIA 𝗮𝗿𝗲 𝗮𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗼𝗳 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜. Capgemini and NVIDIA are unlocking the full potential of AI agents across industries worldwide. By combining our deep industry knowledge and AI service excellence with NVIDIA’s state-of-the-art AI technology, we’re simplifying the deployment of AI agents, reducing complexity, and delivering faster results. Our bespoke AI agent-driven solutions will enable: • Innovation at scale • Enhanced automation • Optimized business processes With a focus on scalability, compliance, and governance, we’re empowering organizations to achieve sustainable business transformation with our industry-tailored, end-to-end AI services. 🔗 𝗟𝗲𝗮𝗿𝗻 𝗵𝗼𝘄 𝗼𝘂𝗿 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗡𝗩𝗜𝗗𝗜𝗔 𝘄𝗶𝗹𝗹 𝗮𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲 𝘃𝗮𝗹𝘂𝗲 𝗰𝗿𝗲𝗮𝘁𝗶𝗼𝗻 𝗳𝗿𝗼𝗺 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 𝗮𝗻𝗱 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗺𝗼𝗿𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝘂𝘀𝗲𝘀 𝗰𝗮𝘀𝗲𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗼𝘂𝗿 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝗧𝗲𝗹𝗲𝗻𝗼𝗿 𝗼𝗻 𝗶𝘁𝘀 𝗔𝗜 𝗙𝗮𝗰𝘁𝗼𝗿𝘆: https://bit.ly/4ifH78h #GetTheFutureYouWant #AgenticAI #BusinessTransformation #Innovation 

🌐 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘁𝗵𝗲𝗶𝗿 𝗹𝗼𝘆𝗮𝗹𝘁𝘆 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗵𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱, 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀? 𝗝𝗼𝗶𝗻 𝘂𝘀 𝘁𝗼𝗱𝗮𝘆 𝗳𝗼𝗿 𝗱𝗮𝘆 𝟭 𝗼𝗳 𝘁𝗵𝗲 Adobe 𝗦𝘂𝗺𝗺𝗶𝘁 𝗶𝗻 𝗟𝗮𝘀 𝗩𝗲𝗴𝗮𝘀 𝘁𝗼 𝗲𝘅𝗽𝗹𝗼𝗿𝗲 𝘁𝗵𝗲 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝘄𝗼𝗿𝗹𝗱 𝗼𝗳 𝗯𝗿𝗮𝗻𝗱 𝗹𝗼𝘆𝗮𝗹𝘁𝘆!   Don’t miss out on the packed schedule this week which includes: • ‘𝘜𝘯𝘭𝘰𝘤𝘬𝘪𝘯𝘨 𝘗𝘦𝘳𝘴𝘰𝘯𝘢𝘭𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘢𝘵 𝘚𝘤𝘢𝘭𝘦’ – a Capgemini Session with Morgan Stanley • ‘𝘞𝘰𝘮𝘦𝘯 𝘪𝘯 𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺’ – a Panel Discussion with our colleague Kate Aydin • ‘𝘍𝘪𝘦𝘭𝘥 𝘔𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘧𝘰𝘳 𝘈𝘨𝘦𝘯𝘵𝘴 𝘢𝘯𝘥 𝘈𝘥𝘷𝘪𝘴𝘰𝘳𝘴’ – a Capgemini Theatre Session powered by Adobe Make sure to drop by our booth to continue the discussion!   📅 𝗠𝗮𝗿𝗰𝗵 𝟭𝟴𝘁𝗵 – 𝟮𝟬𝘁𝗵 | 📍 𝗧𝗵𝗲 𝗩𝗲𝗻𝗲𝘁𝗶𝗮𝗻, 𝗟𝗮𝘀 𝗩𝗲𝗴𝗮𝘀 | 👋 𝗕𝗼𝗼𝘁𝗵 #𝟰𝟮𝟱   🔗 𝗦𝗲𝗲 𝘆𝗼𝘂 𝗮𝘁 𝘁𝗵𝗲 𝗦𝘂𝗺𝗺𝗶𝘁 – 𝗺𝗼𝗿𝗲 𝗶𝗻𝗳𝗼 𝗰𝗮𝗻 𝗯𝗲 𝗳𝗼𝘂𝗻𝗱 𝗵𝗲𝗿𝗲: https://bit.ly/4hw4ASk   #AdobeSummit #CustomerExperience #GenerativeAI #GetTheFutureYouWant #MakeYourMark

📣 𝗣𝗿𝗼𝘂𝗱 𝘁𝗼 𝘀𝗵𝗮𝗿𝗲 𝘁𝗵𝗮𝘁 Capgemini 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗻𝗮𝗺𝗲𝗱 𝗮 𝗟𝗲𝗮𝗱𝗲𝗿 𝗶𝗻 𝗧𝗵𝗲 Forrester 𝗪𝗮𝘃𝗲𝗧𝗠: 𝗦𝗔𝗣 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀, 𝗤𝟭 𝟮𝟬𝟮𝟱! Forrester highlights Capgemini as “𝘢 𝘨𝘳𝘦𝘢𝘵 𝘧𝘪𝘵 𝘧𝘰𝘳 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺-𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤 𝘭𝘢𝘳𝘨𝘦 𝘚𝘈𝘗 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘱𝘳𝘰𝘨𝘳𝘢𝘮𝘴...”.   Here’s what sets us apart: • An end-to-end business transformation approach with solid industry focus. • The incorporation of applied SAP-based Gen AI to improve processes and delivery. • Excellence at cloud transformation, with a focus on the move to composable architecture, clean core, multi-pillar SAP architecture. • The Large Transformation Program (LTP) method, supported by the Digital Acceleration Navigator (DAN) platform, aligning outcomes with business strategy and enhancing adoption through persona-led change management. • A commitment to sustainability, creating a best-in-class set of sustainable processes around supply chain, manufacturing, and customer service. A big thank you to our dedicated team who consistently push the boundaries to achieve value for our clients.   🔗 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗺𝗼𝗿𝗲 𝗮𝗻𝗱 𝗿𝗲𝗮𝗱 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗹𝗶𝗺𝗲𝗻𝘁𝗮𝗿𝘆 𝗰𝗼𝗽𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗿𝗲𝗽𝗼𝗿𝘁 𝗵𝗲𝗿𝗲: https://bit.ly/43lljn6   #GetTheFutureYouWant #SAPservices #DigitalTransformation #RISEwithSAP #SAPConsulting

How do you turn customers into loyal advocates in an era of endless choices? Brands that win don’t just sell—they create experiences so seamless, personal, and relevant that customers don’t just return; they stay. AI is the key to unlocking this level of hyper-personalization. That’s why I’m excited to be at Adobe Summit in Las Vegas! We’ll be diving into how AI-powered marketing is reshaping customer engagement, turning insights into action, and driving next-level brand loyalty. If you’re attending, let’s connect and explore how AI can transform your customer strategy. See you at the summit! 📅 March 18th – 20th | 📍 The Venetian, Las Vegas | 👋 Booth #425 🔗 Join us: https://bit.ly/4hw4ASk #AdobeSummit #CustomerExperience #GenerativeAI #MakeYourMark Jessica Leitch Rob P. Courtney Brown Kate Wadley Stephen Hewett Bhavesh Unadkat Andrew Smith Alex Smith-Bingham Claudia Crummenerl Nathan Summers Volker Darius Julien Giffard Hervé Derrien Christina Schehl Pratyasha Shishodia Jordan Fisher Bastien Chicha

🛫 𝗘𝗮𝗿𝗹𝗶𝗲𝗿 𝘁𝗵𝗶𝘀 𝘆𝗲𝗮𝗿, Capgemini 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗱 𝗮𝗻 𝗲𝘅𝗽𝗮𝗻𝗱𝗲𝗱 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 Ascendance, 𝗮 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗳𝗼𝗿𝗰𝗲 𝗶𝗻 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗮𝘃𝗶𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿, 𝘄𝗲'𝗿𝗲 𝗽𝗶𝗼𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗵𝘆𝗯𝗿𝗶𝗱-𝗲𝗹𝗲𝗰𝘁𝗿𝗶𝗰 𝗽𝗿𝗼𝗽𝘂𝗹𝘀𝗶𝗼𝗻 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝘁𝗼 𝗱𝗿𝗶𝘃𝗲 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗮𝗲𝗿𝗼𝘀𝗽𝗮𝗰𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆.   Ascendance's groundbreaking products, STERNA and ATEA, represent our shared commitment to sustainability and cutting-edge air mobility. We’re excited for the first flight of the ATEA prototype in the upcoming year, showcasing our leadership in sustainable aviation. 🔗 𝗥𝗲𝗮𝗱 𝗺𝗼𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗶𝘀 𝗰𝗹𝗶𝗲𝗻𝘁 𝘀𝘁𝗼𝗿𝘆 𝗵𝗲𝗿𝗲: https://bit.ly/3RarqTM #Sustainability #Aviation #Innovation #GetTheFutureYouWant #Sterna #Atea #Ascendance #HybridElectric

“Capgemini provides multiple opportunities and avenues for individuals to spread their wings. One such opportunity that I received was being part of the flagship leadership programs, and that was life changing for me” 📈🚀🌎 Sananda is a Senior Manager in the Enterprise Transformation team for Capgemini Invent India! 🇮🇳 Want to find out more about the team and the work she does for her clients? Find out more in today’s #SpotlightOn! Are you interested in joining our team in India, or any of our 20+ countries around the world? Rewrite your future here ➡️ https://lnkd.in/ebmBP4zw #CapgeminiInvent #GetTheFutureYouWant #LifeatCapgemini #India #IWD2025

🫴 𝗜𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲, #𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲𝗔𝗜 𝗶𝘀 𝗮𝗱𝗱𝗿𝗲𝘀𝘀𝗶𝗻𝗴 𝗸𝗲𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗽𝗮𝗶𝗻 𝗽𝗼𝗶𝗻𝘁𝘀 𝘄𝗵𝗶𝗹𝗲 𝗲𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆, 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗮𝗴𝗲𝗻𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. We surveyed around 500 customer service agents and supervisors and 1,000 executives globally, to understand how Gen AI is transforming the #CustomerService function: 33% of organizations exploring/using Gen AI are seeing improved first contact resolution rates, while another 52% expect to see this benefit in the future. 73% of agents report that Gen AI has reduced their time spent on mundane tasks, while 70% have seen a reduction in their overall workload. 🔗 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗼𝘂𝗿 𝗿𝗲𝗽𝗼𝗿𝘁 - '𝙐𝙣𝙡𝙚𝙖𝙨𝙝𝙞𝙣𝙜 𝙩𝙝𝙚 𝙫𝙖𝙡𝙪𝙚 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚' 𝘁𝗼 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗵𝗼𝘄 𝗚𝗲𝗻 𝗔𝗜 𝗮𝗻𝗱 #𝗔𝗴𝗲𝗻𝘁𝗶𝗰𝗔𝗜 𝗰𝗮𝗻 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲: https://lnkd.in/eKNkPEkw #GetTheFutureYouWant #CustomerExperience #AgentExperience

🌳 𝗧𝘂𝗿𝗻 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗶𝗻𝘁𝗼 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗻𝗲𝘄 𝗴𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗗𝗲𝗳𝗼𝗿𝗲𝘀𝘁𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗶𝗼𝗻 (𝗘𝗨𝗗𝗥). Deforestation is compounding the climate crisis. But in the right hands, the EUDR can drive business growth while safeguarding valuable resources and related biodiversity. Our new guide helps businesses understand this complex regulation, including: ✅ How to make supply chains and products deforestation-free ✅ How to use traceability: gather, organize, and share data on materials, components, and origins.  ✅ How to strengthen supplier relationships and reduce operational risks 🔗 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗿𝗲𝗽𝗼𝗿𝘁 𝘁𝗼𝗱𝗮𝘆 – '𝘿𝙚𝙛𝙤𝙧𝙚𝙨𝙩𝙖𝙩𝙞𝙤𝙣, 𝙈𝙚𝙚𝙩 𝙏𝙧𝙖𝙣𝙨𝙥𝙖𝙧𝙚𝙣𝙘𝙮: 𝙃𝙤𝙬 𝙧𝙚𝙜𝙪𝙡𝙖𝙩𝙞𝙤𝙣 𝙞𝙨 𝙧𝙚𝙨𝙝𝙖𝙥𝙞𝙣𝙜 𝙜𝙡𝙤𝙗𝙖𝙡 𝙢𝙖𝙧𝙠𝙚𝙩𝙨' https://lnkd.in/eDQ2RvMw Become a forward-thinking business using EUDR! #GetTheFutureYouWant #EUDR #Deforestation #ResponsibleLeadership