Gentrack Ltd (Global)

Talent scarcity is a growing challenge, so what can organisations do to stay ahead? On March 24th, our PX Director for Australia & New Zealand, Jess McDonagh, will be a panellist at the HR Leader Symposium in New Zealand. She’ll be joining industry leaders to discuss practical strategies for attracting and retaining top talent in a changing job market. Key topics include: ➡️ Strategic responses to top talent acquisition against a background of tightening work visa rules ➡️ Breaking down barriers: steps to create equal access and attract diverse talent ➡️ Looking beyond the small talent pool: benefits to training from the bottom up Looking forward to the conversation! If you’re attending, be sure to connect with Jess. More info: https://lnkd.in/ekcEvrWv #TalentAcquisition #HRLeadersSymposium #DiversityAndInclusion

Our Asia executive team will be present at the 4th Annual Sustainability Week Asia, co-located with the Energy Transition Summit Asia, on March 25-26 in Bangkok. Organised by Economist Impact events, this event will explore a fair energy transition, focusing on balancing sustainability, affordability and security, with technology playing a crucial role. If you are attending and want to explore how Gentrack can support your business, book time with our team onsite here: https://lnkd.in/d4Q_TtvP More information about the event: https://lnkd.in/g2aJy9Av

Join us at the Future of Utilities Energy Transition Summit in Amsterdam! 📆 Mark your diary for the morning of day 1 to hear our keynote: "CX excellence calls for new tech and new operating models" with Matt Loreille, CMO. 💡 Stop by our stand in the exhibition area - we look forward to insightful discussions on the future of utility transformation. See you in Amsterdam! Sam Newman Adrian Alexandru Catherine Cywinska #FutureOfUtilities #EnergyTransition25 #EnergyTransition #Utilities #Innovation #CX #Gentrack

Great energy at IDC European Xchange in Venice! Engaging with industry leaders from across Europe, exploring AI-driven innovation, flexibility, and sustainability in utilities - it was an event filled with insightful discussions and valuable connections. A huge thank you to the IDC team and everyone who joined us in Venice over the past two days. Timothy Hearon Adrian Alexandru Sam Newman Catherine Cywinska #IDCUEX #AI #Utilities #DigitalTransformation #IDC

How will Consumer Energy Resources (CER) shape Australia's energy future? Join Gentrack’s webinar on April 3rd at 10am AEDT to learn how Flexible Trading Rules will integrate CER into the National Electricity Market (NEM), creating new opportunities for businesses and consumers. What you'll learn: ➡️ How flexible trading supports a decentralised, consumer-focused energy system ➡️ Opportunities for cost savings, competition, and cleaner energy ➡️ Practical strategies to stay compliant with regulatory changes Register now to secure your spot: https://lnkd.in/g33Q3Z9g #CER #NEM #RenewableEnergy #SmartEnergy

The Gentrack team will be at the IDC European Xchange in Venice next week! Don’t miss our roundtable: Integrating AI into Daily Operations, moderated by Sam Newman. A must-attend session for anyone looking to leverage AI for real impact. We’re looking forward to connecting with industry leaders, sharing insights, and exploring the latest trends shaping the future of utilities across Europe. Let’s connect! Timothy Hearon Adrian Alexandru Sam Newman Catherine Cywinska #IDCUEX #AI #Utilities #DigitalTransformation #Gentrack #IDC https://lnkd.in/dr7RMr4s

Congratulations to Red Energy for winning four Canstar Blue Awards, including the 2024 Most Satisfied Customer Award for Electricity Providers in NSW and QLD! Red Energy has built a strong reputation for customer service with a local team that listens, solves problems, and supports customers. Winning the Most Satisfied Customers award in NSW for eleven years in a row is a huge milestone and a reflection of their commitment to customers. A big shoutout to Lumo Energy, who also won the Most Satisfied Customers for Electricity Providers in SA and VIC! This recognition comes from Canstar Blue’s latest research, which surveyed more than 6,000 Australians to find the electricity providers with the highest customer satisfaction. Well done to the entire team! #CustomerExperience #CallCenter #Utilities #CanstarBlue

In recognition of International Women's Day on Saturday, 8th March 2025, we are proud to share a reading of a poem. Filmed from across the world, it features some of our incredible women from Gentrack Ltd (Global) and Veovo - which will no doubt inspire you to accelerate action! In addition, for the next week across our global sites we have a series of events taking place to recognise IWD, along with our own ‘Commitment Walls’ for actions to be declared! We are taking the opportunity to accelerate action together as one team that plays to win! #InternationalWomensDay #Allyship #IWD2025 #Accelerateaction

Fantastic to see Pulse Energy Alliance LP launching the Power Shift Plan in New Zealand. Weekends just got better!   With Pulse Energy’s Power Shift plan, residential customers can now enjoy half-price electricity on weekends and benefit from peak, off-peak, and night rates. By shifting energy use to off-peak hours, it helps lower electricity bills and reduces strain on the grid during peak times. Customers can also manage their account and track their energy usage online.   Power Shift runs on Gentrack’s billing and data management platform on Amazon Web Services (AWS), using interval consumption data to match customers to a Time of Use plan that suits their needs. This enables Pulse Energy to manage wholesale electricity costs more effectively.   At Gentrack, we are super proud of our partnership with Pulse Energy in bringing smart, data-driven solutions to life. Want to learn more about how we support innovative pricing plans? Let’s talk: https://lnkd.in/ed9P3tqt  #energysavings #customerexperience #utilities #digitaltransformation  

With the Australian Energy Market Commission (AEMC)'s new CER and Flexible trading rules, the energy landscape is evolving. Gentrack is here to guide utilities through these new market changes. We're providing the tools to help businesses stay compliant, adapt seamlessly, and embrace the future of energy for a smarter, more efficient system. Read more about the changes in Energy Source & Distribution article here: https://lnkd.in/exUGi-mj #regulatorycompliance #cer #flexibletrading #utilities