Joyous

If you work in sales or marketing at a tech company listen to this. April Dunford on that most mysterious of marketing challenges - getting the positioning right. Why it matters, how to do it. Plus plenty on sales storytelling as well as April’s own journey in venture backed early stage. This podcast really was a trip! I’m still buzzing.

🎙️ On the latest episode of the Joyous Podcast, Michael Carden chats to April Dunford, the renowned author of "Obviously Awesome" and "Sales Pitch," and the go-to expert in B2B tech positioning. Discover how April transforms marketing challenges into opportunities through innovative positioning strategies. Dive into her fascinating career journey from aspiring doctor to becoming a renowned marketer and author of two seminal books. A great listen for anyone interested in creating a competitive position in the marketplace today. https://lnkd.in/gr3ZXmMQ #MarketingStrategy #TechIndustry #BusinessGrowth #JoyousPodcast

"Joyous favours actions over feelings. Turns out, taking frustration out of people's jobs is how you make them feel better about life at work, far more so than measuring or talking about feelings directly." Ruby Kolesky, CEO of Joyous, in the latest podcast from 5G Talent Talk with Carrie Charles. In response to what makes Joyous different, Ruby goes on to say: "Joyous facilitates thousands of one-on-one solution focused chats - really fast. When it comes to AI, you'd want this solution to work no matter what topic you are talking about. No matter how custom it is to the industry. No matter how specific the problem is. No matter how much in-house jargon and lingo is used. And that's one aspect of Joyous that's still quite different from other approaches today. A leader can point Joyous at any group on any topic, and it just works - instantly. You can go from initiating thousands of conversations to a detailed and prioritised action plan in five days - with no effort."

We're pleased to announce that Ruby Kolesky has accepted the role of sole Chief Executive Officer at Joyous. Ruby joined us back in January 2020 as Chief Product Officer, before joining co-founders Michael Carden and Philip Carden as Co-CEO in April 2021. Ruby has since developed a strong set of broad capabilities - playing a significant role in the strategy and execution of Joyous to date. Ruby is a strategic leader with a clear and compelling vision for Joyous. Along with her ability to create focus and achieve results, this will make a significant impact across all parts of Joyous. We look forward to the next phase of growth for Joyous under Ruby’s leadership. Please join us in congratulating Ruby for this phenomenal achievement! Barry Brott has also accepted the role as Chairman of the Board of Directors for Joyous. https://lnkd.in/g3nPFPv2

🚀 Excited to share the latest episode of the Joyous Work Podcast! 🎙️ For this episode, Michael Carden had the pleasure of chatting with Rob Markey, co-author of the NYT bestseller, "The Ultimate Question," and a true leader in customer loyalty. Rob dives deep into the origins of the Net Promoter System (NPS) and shares insights from his impressive 33-year career at Bain. They discuss the importance of customer loyalty, the power of “the one question” ...and some common misunderstandings. Rob also covers how employee engagement plays a crucial role in customer experience. You won't want to miss some fascinating stories and valuable advice. Tune in now to get inspired and learn from one of the best! 🔗 https://lnkd.in/gGmpS33W #CustomerExperience #EmployeeEngagement #NPS #Leadership #JoyousWorkPodcast

All industries have talented, innovative people working hard every day. They see what's working and what isn't. Imagine if it was easy to harness the full brain power of these people to solve your most important priorities. Join our Chief Health Officer Shannon Connor Phillips, MD, MPH, as she discusses the importance of engaging and listening to care providers in healthcare organizations. #healthcare #innovation #leadership https://lnkd.in/gbkmwpCz

Introducing one of the longest standing members of the Joyous advisory board: Vince Pizzica. Vince has 30 years of versatile senior leadership experience spanning corporate development, operations and technology. His background includes recent success in strategy consulting as well as C-suite roles at multibillion-euro global corporation, Technicolor SA (formerly Thomson SA). He also has board roles in some of the hottest content and content tech businesses. Vince joined Michael Carden this week on the Joyous Podcast. Learn more about Vince’s interesting and varied career, along with the past, present and future of the content and cinema production industry: The only constant is change: Transformation in the film industry https://lnkd.in/gCBHMtCa We’re very excited to have Vince on the Joyous Advisory Board. His experience is vital in helping organisations develop innovative transformation strategies through feedback from their frontline.

Mike talks to Gary Hamel about reimagining organizations by unlocking frontline expertise, developing leaders at all levels, overcoming bureaucracy through new models, and harnessing collective insights in strategy and innovation. Fortune magazine describes Gary as “the world’s leading expert on business strategy”. He is ranked by The Wall Street Journal as the world’s most influential business thinker and is a fellow of the World Economic Forum. He is on the faculty of the London Business School and the author of several books including Humanocracy.

Did you hear the news about our new partnership with Radical Candor ? Do you want to know more about the Radical Candor philosophy? In the latest episode of the Joyous Podcast, Michael Carden talks to Kim Scott about her career journey from a pediatric clinic in Kosovo, to Google, to founding Radical Candor with Jason Rosoff and publishing best-selling books. Kim discusses the development of Radical Candor and how giving honest, compassionate feedback can build a more inclusive workplace. She also shares lessons learned around overcoming bias, practicing candor effectively, and finding joy both at work and in life. Listen to the full episode here: https://lnkd.in/g5TESEzv

Very pleased to announce this in partnership with Radical Candor : an exciting new solution for developing leaders in large organizations. 🚀