Serko Ltd.

AI is transforming corporate travel, but are you ready to embrace its full potential? Join us for an exclusive BTN In the Know webinar where we’ll explore insights from the 2025 State of AI in Corporate Travel report by Serko Ltd. and Sabre Corporation. What you’ll gain: ✅ How AI and generative AI (genAI) are reshaping corporate travel ✅ Practical applications in booking, pricing, and traveler support ✅ Strategies to overcome challenges like budget and talent gaps ✅ The future of AI-driven travel management Date: Wednesday, April 2 Speakers: Simon Young from Serko; Jennifer Steinke, PMP, MBA, GTP from Moderna; Yogesh Dashora from Sabre Register now to secure your spot: https://loom.ly/Ubi51Kw #AIinTravel #businesstravel #BTNwebinar

We’re proud to announce that our CEO Darrin Grafton is accompanying New Zealand Prime Minister Christopher Luxon on a trade mission to India to support the continued strengthening of New Zealand’s relationship with India. The mission will involve Mr Luxon meeting with India’s Prime Minister, Narendra Modi, in New Delhi, along with senior political and business leaders from both countries. Darrin is enthusiastic about the opportunities the mission represents: “We see India as a critical part of Serko’s future. With its deep talent pool and thriving technology ecosystem, Bengaluru has become an essential hub for our product innovation and development. This trade mission is an exciting opportunity to strengthen our relationships in the region and explore new avenues for collaboration.” Prime Minister Luxon welcomed Serko’s participation in the mission. “Serko is an example of New Zealand’s growing technology export sector—an innovative company that has successfully scaled globally while remaining deeply connected to its Kiwi roots,” said Prime Minister Luxon. “Its investment in India demonstrates the strength of our tech industry and the opportunities for New Zealand businesses in international markets. I’m delighted to have Serko as part of this mission and look forward to supporting their continued success.” Serko recently welcomed around 50 team members in our first development hub in Bengaluru. As part of our growth strategy, we are expanding this presence, increasing the development hub employee base to around 200 and opening a new office in Bengaluru. Read the full release here: https://lnkd.in/gdPueVVH

This year’s theme for International Women’s Day, Accelerate Action, is a powerful reminder that progress doesn’t happen by chance; it happens when we commit to real, meaningful steps toward change. At #Serko, we’re celebrating the occasion by sharing the voices of Serko women from around the world. This video highlights the diverse experiences, perspectives, and impact of women across Serko, while featuring a powerful message on how we can drive meaningful change together. Rachael Satherley (she / her / hers), Liz Fraser, Isla Dentice-Wood, Kara Reihana, Vinty Huang, Nicole Barnett, Melissa Helyer-Akhara, Michaela Thomas, Michelle Callingham, Nidhi Lohia, Swaathy Kumar, Manisha Kathuria, Madhusmita Nayak, Sunitha Chandrasekaran, Jenny Liang, Ella Gao, Katharine Farrell, Debbie Kleemeyer, Elaine Temple, Angela Simpson https://lnkd.in/gErTrq8a #InternationalWomensDay2025 #IWD2025 #AccelerateAction #WeAreSerko

To many of us it feels like AI only became 'a thing' in the last few years, but our very own Head of AI Andrew Revell has been immersed in it for decades. And what does a Head of AI do you might ask? Priority number one has been to build an AI culture across Serko, and develop learning pathways for every function from finance to software engineering with a target of 100% adoption across the organisation. #EmbraceAI #weareserko

With Sabre's announcement of the TripCase sunset, it's a good reminder of the importance that mobility has when it comes to corporate travel and the investment Serko is making to bring a little bit of magic to the in-trip experience 🪄

Today we're thrilled to announced the appointment of Tarun Phaugat as Serko's Vice President of Engineering. Tarun has an incredible engineering leadership track record, most recently as engineering lead for the Uber for Business platform, and previously in senior roles at Airbnb, Apple and Microsoft. As VP of Engineering, he will spearhead the continuous innovation and modernization of Serko’s platform, a key pillar in our growth strategy across the SME and Enterprise business travel market. CTO Simon Young welcomed the news “At Serko, we are focused on building the most innovative technology platform, both for today’s business travel industry and for the challenges that lie ahead. Tarun’s experience in delivering ground-breaking technology solutions is ideal, and we know that he will be a driving force to scale our ongoing innovation efforts, including our Indian Development Hub. We could not be happier to add Tarun to our team.” #weareserko #lifeatserko

As we wrap up our Summer Internship Program that began in November 2024, we want to extend a heartfelt thank you to all our incredible interns Anna Shimizu Ben Mitchell Naren Rohan Ajit Singh Xin Yue Judy Zheng Subiksha Rajashekar Livi Lee for their hard work and dedication. Your contributions have been invaluable, and we are thrilled to announce that three talented interns have been offered full-time roles as Associate Software Engineer and Associate Product Designer. 🎉 This makes another successful internship at Serko, and we are excited about the future and more successful programs to come. Thank you all for being a part of our journey! #Serko #Internship #Success #CareerGrowth

Another day, another great addition to #TeamSerko's leadership with Katharine Farrell joining as Head of Marketing for Managed Travel 🙌 Katharine joins us from Delta Air Lines, where she led the Sales Digital Marketing Communications team, responsible for Delta Business digital marketing strategies for corporate customers and travel agency partners. Prior to Delta, Katharine served as president of Dots & Lines, Inc., an independent marketing and communications agency she founded that specialized in serving travel industry clients. In some ways this completes a circle, as Katharine initially helped us launch Zeno into the US market through Dots & Lines, so it's great to have her (back) on the team 👏 Welcome aboard Katharine! #weareserko #lifeatserko https://lnkd.in/gUir3Cw2

We’re thrilled to announce that Matthew Gerrie has been appointed as Serko COO. In his role, Matt will work to translate Serko’s strategic vision into product and business performance and his leadership will be instrumental in scaling Serko’s global operations, driving growth and optimizing performance across international markets. Darrin Grafton welcomed the news "Our vision at Serko is to redefine the way businesses manage travel, and bringing Matt on board is a crucial step in that journey. Matt’s extensive experience at Booking.com and his expertise in strategy, data-driven insights and global operating models make him the ideal leader to help us scale effectively and drive product innovation across our markets. We’re thrilled to welcome him to the team and look forward to the impact he will make. Read the full announcement here: https://lnkd.in/gxKr53u6 #weareserko #lifeatserko

Today we are excited to announce the appointment of industry veteran Johnny Thorsen as Vice President of Strategic Business Development. Johnny will help to lead our strategic growth initiatives, focussing on developing Serko’s network of Travel Management Company (TMC) partners through the commercialization of Serko’s growing platform ecosystem, and building customer acquisition strategies to ensure long-term growth and leadership in the North American market. Darrin Grafton welcomed Johnny’s appointment: “Having known Johnny for years, I’ve always admired his ability to anticipate trends in the travel industry. He’s not just an influential visionary; he’s someone who truly understands how to bring transformative ideas to life. His passion for innovation and building meaningful connections make him an ideal addition to Serko. I’m genuinely excited to see the impact he will have as we shape the future of corporate travel together.” Johnny is just as enthusiastic: "I am proud to join Serko, a forward-thinking company driving innovation in corporate travel. With Serko’s ambitious growth plans and commitment to delivering cutting-edge solutions, I see significant opportunities to strengthen the brand, forge impactful partnerships and solidify its leadership in North America and beyond." Welcome to the team Johnny - great to have you on board! Read the full announcement here: https://lnkd.in/gm6qgtNp #weareserko #lifeatserko #businesstravel