Empowering investigators for a safer future

Built on the company's advanced generative and predictive Eureka AI architecture, the Sensa Investigation Hub accelerates analysis with a generative AI assistant that sources, summarizes, and analyzes data at scale. The Sensa Copilot, built on Azure, combines the predictive and generative AI capabilities of Eureka AI with the all-in-one, next-gen financial crime-fighting prowess of the Sensa Investigation Hub. Melding advanced AI with industry expertise is the secret sauce for SymphonyAI products.

"Predictive AI excels at identifying suspicious patterns and anomalies to uncover money laundering schemes," said Raj Shukla, CTO at SymphonyAI, "while generative AI enables investigators to conduct deep analysis and automatically generate suspicious activity reports (SAR), all through intuitive interfaces that fit seamlessly into users' workflows."

The Sensa Investigation Hub—which is detection agnostic—connects and consolidates a customer's existing infrastructure, giving investigators a single view into investigations. It can identify behaviors indicative of money laundering to help these activities get addressed swiftly and accurately. Acting as a sophisticated AI assistant for financial crime investigators and built into the Sensa Investigation Hub, the Sensa Copilot helps automate the collection, collation, and summarization of financial and third-party information. Using the Sensa Copilot's natural language interface, investigators can conduct analyses, explore data sources, and determine the legitimacy of alerts. If suspicious behavior is detected, the Sensa Copilot assists in summarizing key risk factors and drafting the SAR.

"Helping financial institutions be more efficient and effective means understanding the strength and power of differing AI models and approaches," said Jason Shane, Head of Strategy and Innovation at SymphonyAI Financial Services. "SymphonyAI's products use predictive—supervised and unsupervised—machine learning to detect previously undetected risk and reduce false positives, while new generative AI capabilities empower investigators to do their jobs even better. This synergy reduces criminal opportunities, maximizes resources, and fosters a secure financial environment."

SymphonyAI puts responsible AI principles at the core of their technology, including transparency and explainability. The Eureka AI architecture, supported by Azure OpenAI and Azure API Management, supports data privacy and customer safety with cloud, hybrid, or on-premises operations—essential when dealing with sensitive data for individuals and large, multinational corporations alike. Built-in authentication and access control at data and API layers confirm data doesn't reach large language models without permission.