Birdeye

Join us as we recap the best moments from our recent discussion with Mike Blumenthal where he breaks down what’s changing, what’s staying the same, and what businesses must do now to stay ahead with the new rules of local search rankings.

It's always heartening to go down the memory lane and remember how you have grown one role at a time - strength to strength. My first job in the product team of HCL Infinet Limited to now at Birdeye.. what a journey it has been. Kapil Chahal Gaurav Khurana Ashish Bahri miss those times. Ashwin Ramaswamy when we still catch up over WhatsApp - some of those spirited and sometimes hilarious discussions from airtel times are still so vivid. Prakash Somani Cannot miss you for the platform you gave me in IBM trusting me to launch brand new services. Mehul Kapadia Rajarshi Purkayastha you guys levelled me up for leadership, another game altogether - Thank you and more power to you guys 🙌 An incident I shared in this interview worth remembering. Anurag Jain you and I are in this conversation. "When I started as a management trainee in 2006, one of my first tasks was to get a capex justification note approved by finance. It took multiple iterations before I finally got the sign-off. The process was nerve-wracking, but when it was approved, it felt like a real success. That experience taught me an invaluable lesson—beyond degrees and certifications, perseverance and objectivity are critical to professional growth." #TopVoiceMartech #JourneySoFar #WomenInTech

The MarTech industry is snowballing both in terms of numbers and capabilities. With so many AI tools out there, it can get tricky to know which ones will move the needle. The key to success? Truly understanding your audience—what they struggle with, what they need—and crafting content that feels interactive, personalized, and relevant. This podcast episode with Suruchi Bhargava (CMO, Ciente) and Justin Meredith (Digital Marketing Manager, Birdeye) is your crash course on AI-driven marketing innovation. "You need to understand your product and exactly how it can solve those pain points. And then you need to understand those pain points. You need a lot of empathy to be a really good marketer." Catch the episode here! https://lnkd.in/d-7v7Zth . . . #martech #AI #digitalmarketing #marketinginnovation #aiinmarketing 

Birdeye is hitting the road for the International Carwash Association Car Wash Show in Las Vegas! 🚗✨ We’re bringing AI-powered marketing and reputation management to help car washes attract more customers and boost revenue. Join us from April 26-28 and see how multi-location brands are driving success with Birdeye! #CarWashShow #BirdAI #ReputationManagement #AutoIndustry #CustomerAcquisition #BusinessGrowth #LasVegasEvents #MultiLocationBusiness #AIforBusiness #CarWashTech #DriveRevenue

Timing is everything in customer feedback! 🕒 Eric Poupard, VP of Sales at Hudson's Furniture, shares a game-changing insight: Automating review requests right after a sale and NPS surveys post-delivery opened the floodgates of valuable data. By integrating Birdeye with their POS system, they hit the sweet spot for customer engagement without disrupting workflows. Are you capturing feedback at the right moments? It could be the key to unlocking a wealth of customer insights. 🎥: Smarter Feedback: Automating Reviews, Surveys & Insights for Growth Watch the full session on demand: https://lnkd.in/gDGv74Qi

With RentRep. sunsetting on June 15, 2025, it's time to consider your next step in reputation management. Ready to elevate your ratings and reviews? RentRep. clients can now seamlessly switch to Birdeye! No downtime, same support, and more features—all at promotional pricing. Swipe through below to see why Birdeye is the perfect fit! Get started: solutions.rent.com/birdeye 

Big changes are coming for UK businesses in April 2025. Higher minimum wages and increased National Insurance Contributions mean it’s time to plan ahead. In this blog, Simon Johnson, VP & Managing Director of EMEA, breaks down what these changes mean and how businesses can stay compliant while managing rising costs. Stay informed and get ahead: https://birdeye.cx/n6zdtu ⬅️ #UKBusiness #TaxChanges2025 #MinimumWage #NationalInsurance

Don't take our word for it. Our customers have spoken! 🐦 Window Nation used to juggle multiple platforms just to manage reviews. Now, with Birdeye, everything is streamlined in one powerful dashboard. Take control of your reputation management and simplify the way you manage reviews: https://lnkd.in/gNmyQytu #CustomerSuccess #ReputationManagement #Birdeye

Day 2 representing Birdeye at the ADX Conference is in full swing, and we’re having some fun with the mascots! One represents our trusted CRM partner, Core Practice, while the other… well, let’s just say Thryv is keeping things interesting. Even the mascots are getting in on the rivalry! 😂 And of course, we can’t forget the Australian Dental Industry Association Koala, proudly representing the ADIA and everything they do to support and grow the dental community. 🐨 Always great to see them bringing industry professionals together! It’s all in good fun, and the energy here is amazing. If you haven’t stopped by yet, come find us at the booth next to the Core Practice Tech Alley—we’d love to connect and chat about how we’re helping practices thrive (no pun intended, 😉). See you soon! #ADX2025 #MascotRivalry #Day2 #CorePractice #ADIA #CompetitionWithASmile #Birdeye

Don't rent your customers back—own the relationship! 📊 In today's digital landscape, big players like Google and ChatGPT dominate. But as a small business, your strength lies in direct connections. Mike Blumenthal, Co-Founder of Near Media, emphasizes the importance of gathering customer contact info and permission to communicate. Then, keep the conversation going with relevant, customer-focused content. Build lasting relationships. It's your key to sustainable growth in the AI era. Missed our latest AI Success Series webinar? Watch it on demand: https://birdeye.cx/jwzgrt