TRU29

TRU29

Konsultasyon sa Outsourcing at Offshoring

Pasig City, NCR 2,228 tagasubaybay

"Growing together"

Tungkol sa amin

Designing outsourcing solutions whether it's for a call center operations, kpo, eor, back office, annotation, content moderation, VA staffing, etc... TRU29 Solutions, makes sure it's truly suited to your business needs! What business processes can be outsourced and handled by Tru29 for you? A.) Front Office Solutions: Any part of your business operations that requires constant end-customer-facing tasks is an essential part of your business whether its customer service, technical support via chat, email, or phone. examples: * Customer Service Call Center * Phone Survey / Research * Lead Generation * Technical Support * Sales * Chat / Email Support * Collections * Any other customer-facing tasks B.) Back Office Solutions: Although customer-facing tasks are essential to an efficient customer experience, tasks being done in the background is as important such as document processing, data entry, etc. examples: * Data Entry * Document Processing * Annotation * Billing Back Office Support * Credit Repair Back Office * Insurance Back Office * Recruitment * Any other non-customer-facing tasks/roles. C.) Knowledge Process Solutions: Some jobs/tasks require specific knowledge, skills, and experience that can’t easily be gained through simple training such as website design, article or copywriting, etc. examples: * Accounting * Website Design / * Social Media Management * Social Media Marketing * Photo Editing * Video Editing / Production * Software Development * SEO * Copywriting * Article Writing * Content Writing * Any other KPO related tasks D.) Customized Outsourcing Solutions: Didn’t see what you were looking for? Contact us now and let’s discuss and customize a solution that truly suits your business requirements.

Industriya
Konsultasyon sa Outsourcing at Offshoring
Laki ng kompanya
51-200 empleyado
Headquarters
Pasig City, NCR
Uri
Privately Held
Itinatag
2020
Mga Specialty
Call Center, Business Process Outsourcing, Front Office Solutions, Back Office Solutions, Annotation, Machine Learning, Customized Outsourcing, customer service, technical support, chat support, email support, order taking, data entry, BPO, staff & seat lease, remote staffing, virtual assistance, PEO - Professional Employer Organization, EoR - Employer on Record, seat lease, Philippine Outsourcing, virtual office, Employer of Record, Social Media Management

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Mga empleyado sa TRU29

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  • Tingnan ang page ng organisasyon ni TRU29, graphic

    2,228 tagasubaybay

    Masarap na Araw, mga Ka-Tropa! CVM Pawnshop and Money Changer is looking for Branch Operation Specialist!!! ABOUT THE ROLE: TRU Group is seeking 27 CVM Pawnshop Branch Operation Specialists (BOS) to join their team. This is a full-time position that will play a key role in the smooth and efficient operation of CVM's Pawnshop 27 Branches. WHAT YOU'LL BE DOING: >Overseeing the day-to-day operations of pawnshop branches, ensuring compliance with policies and procedures >Handling customer transactions, including loan approvals, redemptions, and forfeiture processes >Maintaining accurate inventory records and cash management >Providing excellent customer service and resolving any customer inquiries or issues >Coordinating with the central office on reporting, auditing, and other operational matters WHAT WE'RE LOOKING FOR: >Male or Female 20-35 years old >College Graduate >Strong customer service orientation and problem-solving skills >Excellent numeracy and cash handling abilities >Proficient in using relevant software and computer applications >Good communication and interpersonal skills ABOUT US: TRU Group is a leading provider of CVM Pawnshop & Money Changer services in the Philippines. With a growing network of branches across the country, we are dedicated to delivering a reliable and convenient service to our customers. Our mission is to empower individuals and communities by offering accessible financial solutions, and we pride ourselves on our commitment to excellent customer service and ethical business practices. Apply now to become our next CVM Pawnshop Branch Operation Specialist! Send you CV to careers@oneTRUgroup.com Subject: CVM BOS Candidate (Branch) example: CVM BOS CANDIDATE for Baybay Leyte Branch #tru29 #trugroup #pawnshopjob #hiringnow #cvmpawnshops #PHJobs #jobhiring #jobseekers #UrgentHiring #urgentjob #BranchOfficer

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  • Tingnan ang page ng organisasyon ni TRU29, graphic

    2,228 tagasubaybay

    Are you a results-driven individual with a passion for delivering excellent customer service through both voice and non-voice channels? If you thrive in a dynamic, goal-oriented environment and enjoy helping clients resolve their financial situations, we invite you to join us as a Customer Service Representative (Voice and Non-Voice with Collections Background) in the debt resolution industry. Key Responsibilities: -Handle inbound and outbound voice calls with clients, creditors, and third parties, addressing inquiries, concerns, and collection-related issues. -Respond to non-voice channels such as email, chat, and messaging platforms, ensuring prompt and accurate communication with clients. -Conduct welcome calls to new active clients enrolled in our debt resolution programs. -Provide regular updates to clients on their account status and progress in both voice and non-voice formats. -Upload, manage, and update necessary client documents into the database. -Handle and resolve client concerns, disputes, and requests through both phone and written communication. -Assign accounts to Legal Negotiators and assist with client communication regarding negotiations and settlements via both voice and non-voice platforms. -Monitor, record, summarize, and report call and non-voice interaction details to ensure accurate documentation. -Maintain accurate and up-to-date client accounts and contact data across both internal and web databases. Identify and report any irregularities affecting operations to your immediate superior. -Perform additional duties as assigned by the immediate superior. Requirements: -College degree or equivalent customer service experience. -Minimum of 2 years of experience in U.S. collections, financial accounts, or related fields. -Familiarity with Salesforce CRM is an advantage. -Strong verbal and written communication skills in -----English, with a professional and engaging telephone and written manner. -Experience handling both voice (calls) and non-voice (email, chat, messaging) interactions. B2C collections experience preferred. Analytical, detail-oriented, and highly organized. -Self-motivated, resilient, and persistent in achieving goals. -Willing to work on-site and in a graveyard shift schedule. -Proficient in Microsoft Office products (Word, Excel, Outlook). CRITICAL MUST: Neutral accent or native-level English proficiency; Excellent communications; analytical skills Send your CV or Resume NOW! Email us at careers@oneTRUgroup.com Subject: CSR for FRL Candidate

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  • Tingnan ang page ng organisasyon ni TRU29, graphic

    2,228 tagasubaybay

    WE ARE HIRING! CONTENT MODERATOR (Non-Voice Account) With BPO experience is a Huge plus but NEWBIES are WELCOME! Open for High school / Senior High Graduates Must have a Good Communication Skills Can work on shifting schedules Amenable to work onsite Our office is Located at : 10th Floor Strata 2000,Pasig City For interested applicants kindly send me the following via messenger: 1. Full Name 2. Active Contact Number 3. Active Email Address You can also send your cv at career@onetrugroup.com Hurry! Come join our growing Team! #trugroup #nowhiring #BPOJobs #contentmoderators #ApplyNow

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  • Ni-repost ito ni TRU29

    Tingnan ang page ng organisasyon ni TRU29, graphic

    2,228 tagasubaybay

    Urgent Hiring!! OUTBOUND SALES SPECIALIST ☑️At least 2 years of BPO experience ☑️Experience in outbound sales is a HUGE plus NOT REQUIRED ☑️Strong English communication skills ☑️Amenable to work on-site ☑️Willing to work in graveyard shift To submit your application, kindly send your CV to careers@onetrugroup.com Office Location: Strata 2000 Emerald Ave., Ortigas, Pasig City Apply now and be part of our growing team! #hiringnow #STARTASAP #tru29 #OutboundSales #bpo #BPOJobs #BPOhiring

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  • Ni-repost ito ni TRU29

    Tingnan ang page ng organisasyon ni TRU29, graphic

    2,228 tagasubaybay

    URGENT HIRING!! CUSTOMER CARE SPECIALIST ☑️Good English communication skills ☑️At least 1 year of BPO experience ☑️Blended account (email and voice) ☑️Financial Account ☑️2 Interviews Only ☑️On-site set-up ☑️graveyard shift ☑️Start ASAP To submit your application, kindly send your CV to careers@onetrugroup.com Office Location: Strata 2000 Emerald Avenue., Ortigas, Pasig City Apply now and be part of our growing team! #STARTASAP #hiring #tru29 #CSRjobs #BPOJobs

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