The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence. Their responsibilities include:
Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
Reviewing all check transactions and verifying authenticity of all notes received
Cross-selling to existing clients of the branch
Referring transacting clients who have queries or are interested in other bank products
Continuously providing a WOW Customer Experience to all transacting clients
Performing other functions that may be assigned from time to time
Requirements
Bachelor's Degree in any field, preferably business-related
No work experience required but experience in customer service is an advantage
Good communication skills and interpersonal skills
High level of initiative and innovation
Ability to work well with people from various socio-economic classes
Willing to be assigned in San Francisco, Agusan del Sur
Seniority level
Entry level
Employment type
Full-time
Job function
Finance, Sales
Industries
Banking
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