Customer Support Specialist
Customer Support Specialist
Paysend
Metro Manila
Tingnan kung sino ang na-hire ng Paysend para sa posisyong ito
Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs.
Paysend can send money to over 170 countries worldwide and has attracted more than seven million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors.
Our success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We're looking for the future gamechangers of FinTech to join us as we positively disrupt the personal and business payments markets and make financial services more accessible and inclusive for individuals and small businesses around the world.
Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.
What's the role about
At Paysend we know just how crucial it is to provide customers with the best possible assistance in using our service. We are looking for the candidates to join our team in helping to create the most innovative customer oriented fintech platform.
What you'll be doing
- Processing written based queries
- Advising and informing our customers about our platform and the services we provide
- Handling of customers' requests and complaints
- Communicating with other company departments in order to resolve customers request
- Fluency in verbal and written English
- Client oriented and friendly attitude
- Excellent communication skills
- Experience in resolving disputes
- Attention to details, ability to process large volumes of information
We're looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you'll have the chance to grow and develop as the business does.
We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.
In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.
If Paysend sounds like the perfect company for you, we'd love to hear from you!
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Iba pa -
Industries
Teknolohiya, Impormasyon, at Internet
Pinapataas ng mga referral ang iyong pagkakataon na ma-interivew sa Paysend nang 2x
Tingnan kung sino ang kakilala moMaabisuhan tungkol sa mga bagong Customer Support Specialist na trabaho sa Metro Manila.
Mag-sign in para gumawa ng alerto sa trabahoMga katulad na trabaho
Tiningnan din ng mga tao
-
Customer Support Representative
Customer Support Representative
-
E- Commerce Customer Service Agent (Non Voice)
E- Commerce Customer Service Agent (Non Voice)
-
Customer Service/E-Commerce Training Specialist
Customer Service/E-Commerce Training Specialist
-
Customer Service/E-Commerce Training Specialist
Customer Service/E-Commerce Training Specialist
-
Customer Service Representative - WFH
Customer Service Representative - WFH
-
Customer Care Agent - 2762
Customer Care Agent - 2762
-
Customer Service Agent - 17158819647
Customer Service Agent - 17158819647
-
Customer Success Specialist
Customer Success Specialist
-
AP- Customer Support Representative
AP- Customer Support Representative
-
CSR | Quote Specialist | WFH | Night Shift
CSR | Quote Specialist | WFH | Night Shift
I-explore ang mga collaborative na artikulo
Ia-unlock namin ang community knowledge sa isang bagong paraan. Makakapagdagdag ang mga eksperto ng mga insight nang direkta sa bawat artikulo, na sinimulan sa tulong ng AI.
Mag-explore Pa