Senior Quality Assurance Analyst

Who we are…

ELMO Software is the pre-eminent provider of Cloud HR, payroll and expense management solutions in Australia, New Zealand and the United Kingdom.

More than 3,000 customers benefit from automating fragmented HR processes with an all in one platform that manages the employee lifecycle from “hire-to-retire”.

With more than $100 million in annualised recurring revenue (ARR), ELMO is one of the largest and fastest growing cloud-software businesses in the region.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and let you shine.

Our values:

• Obsess over customers - Everything we do is designed to positively impact our customers
• Help others thrive - Be they colleagues, communities or customers, we champion ways to help others thrive
• Seek out different - We constantly look to innovate, challenge the status quo and defy barriers
• Be fearlessly optimistic - We bring unwavering positivity to any challenge as we know it will drive meaningful change

About the opportunity..

Are you ready to take on a pivotal role in our engineering team? Do you have a passion for solving complex technical problems and driving innovation? We are seeking a skilled Senior Quality Assurance Analyst to join our dynamic team.

Responsibilities:

• Develop and execute detailed test plans, test cases, and testing strategies for new and existing features
• Perform manual, exploratory, and regression testing to verify product quality, functionality, and performance
• Lead quality initiatives that enhance team processes, tools, and approaches, ensuring that testing practices align with best industry standards
• Actively participate in the identification, tracking, and prioritisation of defects, including triaging tickets as part of the ELMO triage process
• Collaborate closely with developers, product owners, and other stakeholders to ensure that product requirements are clearly understood and are met during the development lifecycle
• Monitor and report on testing progress and key quality metrics to ensure timely delivery and high-quality releases

What we would like to see you bring to the team..

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software testing, with proven expertise in QA methodologies and best practices for SaaS platforms.
• Experience in identifying, managing, and prioritizing defects, including triaging tickets as part of a structured process
• Solid understanding of software development life cycle (SDLC), Agile methodologies, and CI/CD pipelines
• Strong hands-on experience in both manual and automated testing, including tools like Selenium, Cypress, or similar frameworks (preferred, not required)

Benefits:

• Hybrid work set up
• Annual paid vacation leaves (accrual)
• Annual paid sick leaves (accrual)
• 10 Filipino Public Holidays (accrual if you had to work you can use it later on!)
• HMO provided for you and 1 dependent
• Rice/travel allowance (for roles that are hybrid)
• Quarterly meet ups
• Birthday leave and YOU day
• Mental Health/EAP programs

ELMO Software Limited is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. Key to this role is an awareness of data privacy and security as you will be dealing with sensitive employee data in accordance with ELMO’s ISO27001:2022 Certified security policies and practices.