One of the biggest fruits of sustainability is a world where everyone feels safe and included. FOS-Fruit of Sustainability Hotline is an independent Al enabled digital grievance call and remediation follow-up centre which enables global buyers and their suppliers to ensure compliance with the UNGP-Guiding Principles on Business and Human Rights, OECD Recommendations on Supply Chain Grievance Mechanisms and the upcoming supply chain due diligence laws and Social/ethical trade initiatives.
Features of FOS Hotline:
1) Al Powered digital solution integrated with call center. Independent interface between management and the factory workers.
2) Live Dashboards, Daily/Weekly/Monthly Grievance Reports for Buyers and Factories.
3) Worker Friendly Complaint Registration through Toll Free Mobile numbers, WhatsApp Voice Messages, SMS and Emails
4) Step-wise Independent Verification and Monitoring from "Compliant initiation to Redressal"
5) Transparent and Traceable
6) Grievance Management Training
7) Onsite/Telephonic Worker Interviews
-
Industry
-
Software Development
-
Company size
-
2-10 employees
-
Headquarters
-
Lahore
-
Type
-
Privately Held
-
Founded
-
2023