M&S Online

We’re #hiring. Know anyone who might be interested?

Company Description M&S Online is a service-based company situated in Lahore that provides complete e-commerce solutions for businesses. Role Description This is a full-time on-site role in Lahore for a CSR Customer Service Representative. As a CSR Customer Service Representative, you will interact with customers to provide information about products and services, respond to customer complaints, and process returns and orders. You will also communicate with other departments, such as marketing and sales, to resolve customer issues. Qualifications Excellent communication and interpersonal skills Ability to multitask and maintain composure in stressful situations Experience in customer service or related field Experience with Microsoft Office and Customer Relationship Management (CRM) software Bachelor's degree in Business Administration or a related field is preferred The ideal candidate should also possess strong problem-solving skills, be able to work in a team environment, and have a positive attitude. 03181490668 send cv with job title please #jobalert #jobshiring #opportunity #motivation #marketing #sales #newjob #success #workfromhome #education #jobposting #covid #training #india #cv #internship #recruiters #bhfyp #itjobs #joinourteam #technology #recruitmentagency #jobfair #entrepreneur #jobhunting #engineering #leadership #werehiring #team #careergoals#hiring #jobs #jobsearch #recruitment #job #nowhiring #recruiting #career #employment #careers #hiringnow #work #jobseekers #hr #resume #jobopening #jobhunt #business #humanresources #jobseeker #applynow #jobopportunity #vacancy #staffing #jobsearching #interview #recruiter #jobvacancy #wearehiring #jobinterview

Company Description M&S Online is a service-based company situated in Lahore that provides complete e-commerce solutions for businesses. Role Description This is a full-time on-site role in Lahore for a CSR Customer Service Representative. As a CSR Customer Service Representative, you will interact with customers to provide information about products and services, respond to customer complaints, and process returns and orders. You will also communicate with other departments, such as marketing and sales, to resolve customer issues. Qualifications Excellent communication and interpersonal skills Ability to multitask and maintain composure in stressful situations Experience in customer service or related field Experience with Microsoft Office and Customer Relationship Management (CRM) software Bachelor's degree in Business Administration or a related field is preferred The ideal candidate should also possess strong problem-solving skills, be able to work in a team environment, and have a positive attitude. 03181490668 send cv with job title please #jobalert #jobshiring #opportunity #motivation #marketing #sales #newjob #success #workfromhome #education #jobposting #covid #training #india #cv #internship #recruiters #bhfyp #itjobs #joinourteam #technology #recruitmentagency #jobfair #entrepreneur #jobhunting #engineering #leadership #werehiring #team #careergoals#hiring #jobs #jobsearch #recruitment #job #nowhiring #recruiting #career #employment #careers #hiringnow #work #jobseekers #hr #resume #jobopening #jobhunt #business #humanresources #jobseeker #applynow #jobopportunity #vacancy #staffing #jobsearching #interview #recruiter #jobvacancy #wearehiring #jobinterview

#Hiring #BusinessDevelopment Job Description Business Development Officer We are seeking a highly motivated and experienced Business Development Officer to join our company. The ideal candidate will have 2 to 3 years of experience in the same field, specifically in distributor and reseller communication and contract making. The primary responsibility of the Business Development Officer will be to establish and maintain relationships with distributors, identify new distributors, and contribute to the overall growth and development of our business. Responsibilities: Develop and implement strategies to expand our distribution network and reach new markets. Identify potential distributors and resellers through market research and networking. Establish and maintain strong relationships with distributors, ensuring effective communication and collaboration. Negotiate and finalize contracts with distributors, ensuring terms and conditions are favourable to our company. Monitor and evaluate distributor performance, providing support and guidance as needed. Collaborate with the marketing team to develop and implement promotional activities and campaigns targeting distributors and resellers. Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities. Prepare reports and presentations on business development activities, including sales forecasts, market analysis, and competitor analysis. Attend industry events, trade shows, and conferences to network with potential distributors and stay informed about industry developments. Requirements: Bachelor's degree in business administration, marketing, or a related field. 2 to 3 years of experience in business development, preferably in distributor and reseller management. Proven track record of successfully establishing and maintaining relationships with distributors and achieving sales targets. Strong negotiation and contract management skills. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders. Analytical mind-set with the ability to interpret market data and identify trends and opportunities. Self-motivated, proactive, and results-oriented.. Send Whatsapp Cv on given WhatsApp number. wa.me/923181490668 #JobOpening #HiringNow #BusinessDevelopmentOfficer #SalesandMarketing #DistributorManagement #ResellerManagement #BusinessGrowth #Networking #ContractNegotiation #RelationshipBuilding #SalesTargets #CareerOpportunity #ProfessionalGrowth #BusinessOpportunities #MarketResearch #IndustryTrends #TeamPlayer #ResultsDriven #ApplyNow #jobsearching

As a Customer Service Representative you will play a pivotal role in ensuring our customers receive top tier service and support. You will be responsible for addressing customer inquiries resolving issues and enhancing overall customer satisfaction. Your excellent communication and problem solving skills will be essential in delivering an exceptional customer experience. Key Responsibilities: • Customer Support: Provide prompt and courteous assistance to customers through various channels such as phone email and live chat. • Issue Resolution: Identify and resolve customer concerns complaints and requests effectively striving for first contact resolution whenever possible. • Product Knowledge: Develop a deep understanding of our products and services to provide accurate information and guidance to customers. • Documentation: Maintain accurate records of customer interactions and transactions in the CRM system. • Problem Solving: Analyse customer issues assess potential solutions and facilitate timely resolutions. • Customer Feedback: Collect and document customer feedback and suggestions to assist in improving our products and services. • Cross functional Collaboration: Collaborate with other departments such as Sales and Product Development to address customer needs and provide input for process improvements. Requirements • Bachelors degree is preferred • Prior experience in customer service retail or related field is a plus. • Strong interpersonal and communication skills. • Proficiency in using customer support software and tools. • Excellent problem-solving and conflict resolution abilities. • A customer centric mindset with a passion for delivering exceptional service. • Patience and a positive attitude. Benefits • Ongoing training and professional development opportunities. • Opportunities for advancement within the company #CorporateSocialResponsibility #CSR #SustainabilityMatters #SocialImpact #EthicalBusiness #GivingBack #CommunityEngagement #CSRInitiatives #ResponsibleBusiness #EnvironmentalStewardship #JobOpportunity #HiringNow #CareerOpportunity #JobSearch #JobOpening #NowHiring #JobPosting #EmploymentOpportunity #JobSeekers #JobAlert #NowHiring #JobOpening #EmploymentOpportunity #JobVacancy #JobSearch #JobOpportunity #HiringNow #JobPosting #JoinOurTeam #CareerOpportunity