Having a supplier program that contractors and suppliers fit is vital. From experience, suppliers, products, or service providers should be categorized as tertiary, secondary, and primary. It is beyond trust; it is also performance. Proactively assess suppliers; do not wait until the 11th hour to evaluate primary programs.

When facing supply chain disruptions, prioritize suppliers based on the urgency of your hotel's immediate needs. Start by reaching out to suppliers for essential items that directly impact guest satisfaction, such as food, beverages, and housekeeping supplies. Evaluate suppliers based on reliability, delivery speed, and existing relationships. Focus on those who can quickly restore critical inventory levels. By addressing the most urgent gaps first, you can stabilize operations and prevent service disruptions.

To prioritize which suppliers to reach out to first, assess the urgency of the supply chain disruption, the impact on hotel operations, and the supplier's reliability and responsiveness. Prioritize suppliers with critical items, such as essential food or amenities, and those with a history of timely deliveries. Additionally, consider the supplier's location and potential transportation delays. By focusing on the most urgent and reliable suppliers, you can effectively address the supply chain disruption and minimize its impact on the hotel's operations.

Initially, I would focus on suppliers whose products or services are indispensable to your core offerings. For instance, food and beverage providers are pivotal, as they directly affect the guest experience in our restaurants and catering services. I recall a period when our primary produce supplier faced logistical challenges due to unforeseen weather conditions. By promptly reaching out to local farmers' markets, we secured fresh ingredients, ensuring our menus remained uncompromised. This not only solved the immediate issue but also forged new relationships with local producers, enriching our guests' culinary experience with regional specialities.

As experienced like such situation during my journey in hotels and When hotel's supply chain is disrupted, prioritize suppliers based on key factors: 1. **Criticality of Supplies**: Focus on essential goods like food, cleaning products, or linens that directly impact guest experience. 2. **Cost Impact**: Address high-cost or bulk suppliers first to manage cash flow and avoid financial strain. 3. **Lead Times**: Prioritize suppliers with longer lead times to prevent further delays. 4. **Contractual Obligations**: Ensure compliance with contracts to avoid penalties. This approach stabilizes operations and maintains smooth service.