Empowering your team to succeed with advanced IT systems requires a focus on continuous learning, collaboration, and practical support. Start by offering regular, hands-on training sessions to build confidence and proficiency. Create a culture of openness where team members can ask questions, share challenges, and collaborate to find solutions. Assign mentors or IT experts within the team to offer guidance. Leverage user-friendly tools and break down complex tasks into manageable steps. Lastly, it recognizes and rewards progress, reinforces a growth mindset, and encourages innovation.

If your team feels scared by complex IT systems, you can help them feel more confident with the right approach. 📍 Offer training that focuses on their specific needs and lets them ask questions. 📍 Pair less experienced staff with tech-savvy teammates for guidance. 📍 Also, encourage regular practice by turning learning into games or using real tasks to build their skills.

Align training with individual career goals and provide access to continuous learning opportunities like online courses or certifications. By making learning a rewarding and ongoing journey, your team will not only overcome IT hurdles but also develop skills that enhance their careers and confidence and they will spend all the effort with passion of continuous growth. Within complex IT environment the best model is certainly to assign mentors and trainers and to keep them supervising less experienced staff

A thorough familiarisation with the complex IT system is essential for the team to get comfortable and feel confident in learning by doing. Trainings should be continuous. An effective L&D platform can be tailored specifically where people can come back to every time they are stuck. Follow Train the Trainer model, mentor the team, motivate them , interact with them to understand their challenges, be patient with them , give them time to adapt to the change.

In the company I work for, we believe that investing in the continuous development of employees is essential for collective success. We offer courses to enhance technical skills and hold regular meetings to exchange ideas and stay aligned with the latest innovations. The encouragement for learning extends beyond working hours, creating an environment that fosters growth. Leadership is always accessible, ready to assist in solving challenges and making knowledge sharing smoother and more enriching. This culture of constant support makes work more fulfilling and empowers us to confidently tackle technological challenges.