To resolve the conflict between team members, first, bring them together for a neutral, open discussion where each person can express their concerns without interruption. Facilitate the conversation to find common ground and focus on shared goals, emphasizing the importance of collaboration for the team's success. Finally, set clear expectations for future interactions and follow up regularly to ensure the conflict is genuinely resolved and doesn't resurface.

Engage with all parties involved to understand their perspectives and concerns. Active listening helps uncover the underlying issues causing the conflict. Encourage team members to express their views and feelings without fear of retaliation. Maintain neutrality and avoid showing favoritism. Emphasizing shared objectives can shift focus from personal differences to collaborative solutions. Encourage collaborative problem-solving to find mutually acceptable resolutions. Establish and communicate clear expectations for behavior and professionalism. Foster a positive team culture through team-building activities and regular communication. Strong relationships can prevent conflicts from arising.

- Arrange a neutral, private meeting with both members to discuss their concerns openly. - Have each person share their perspective while the other listens without interrupting. - Help identify the underlying issues driving the conflict, whether personal or work-related. - Highlight shared goals and objectives to refocus their attention on team success. - Establish ground rules for respectful communication and collaboration moving forward. - Act as a mediator to help them reach a compromise or agree on a solution. - Monitor their interactions and schedule regular check-ins to ensure the conflict is resolved.

Lo primero es conversar con cada miembro por separado, con la intención de escuchar cada versión y sin tomar conclusiones, esto ayudara en que uno pueda analizar ambas versiones y encontrar el origen de ello. En segundo lugar, llamar a ambas partes para establecer una conversación abierta y sincera, donde RRHH es el mediador en busca a que haya un entendimiento, se encontré una solución y acuerdo en común, la cual beneficia el bienestar de todos. Por último, establecer un plan de acción y de seguimiento a lo acordado.

Managing a team with two members in constant conflict requires a strategic approach. Start by addressing the issue privately with each individual to understand their perspectives and underlying concerns. Facilitate a mediation session where both can openly discuss their differences and work toward a mutual resolution. Set clear expectations for respectful communication and collaboration moving forward. Additionally, provide ongoing support and conflict resolution training to prevent future issues. By taking these steps, you can foster a more harmonious team environment and improve overall productivity.