Começando como um novo treinador com funcionários experientes, como você constrói confiança e credibilidade de forma eficaz?

Commencez par montrer du respect pour l'expérience et les connaissances des employés chevronnés. Reconnaissez leur expertise et valorisez leurs contributions lors des discussions. Le respect mutuel est la base de la confiance, et en montrant que vous appréciez leur savoir-faire, vous renforcez votre position en tant que leader respectueux et conscient de la valeur de chacun.

I walked in with my mouth shut and my ears wide open. I knew my capabilities but did not let pride get in the way. I was hired because of my verified qualifications, which were effectively displayed during my first training development assignment.

Do your homework and make sure you are as prepared as possible. Acknowledge their experience by recognizing their expertise and be open to learning from them. Be honest about being new to the role and explain that you are committed to helping them succeed. Ask them questions regarding their best learning process. Ask what challenges they are currently experiencing, and this will allow them to have input in their training. Make sure you are dependable by keeping promises, being punctual, and staying organized. Encourage knowledge sharing and collaboration and connect with them on a personal level to show you care about their well-being. This approach builds trust and credibility effectively.

Show respect and humility by recognizing the experience and skills of seasoned employees. Show that you value their expertise and are there to support them rather than berate them. Make sure your actions and words are aligned. Consistency enhances credibility and helps build trust.

- Build Rapport: Start by establishing a positive, supportive relationship through regular, informal check-ins. - Be Empathetic: Show understanding of their challenges and concerns, and validate their experiences. - Provide Constructive Feedback: Focus on specific, actionable suggestions rather than criticism. - Involve Them: Encourage their input on how they prefer to receive feedback and be part of the process. - Highlight Positives: Balance feedback with recognition of their strengths and achievements. - Be Consistent: Maintain regular, transparent communication to build trust over time.

Mettez en avant votre propre expertise en partageant des connaissances et des compétences spécifiques qui ajoutent de la valeur à leur expérience existante. Assurez-vous que ce que vous apportez est pertinent et peut les aider à résoudre des problèmes réels ou à améliorer leur travail. En démontrant votre expertise de manière tangible, vous gagnez en crédibilité et montrez que vous êtes un atout pour leur développement continu.

Demonstrate your expertise by being well-prepared and informed about the topics you're about to address. Your competence and in-depth knowledge will reinforce your credibility. Take the time to listen to their ideas, concerns and suggestions. By showing that you're open to their contributions, you build a relationship based on mutual respect.

You might think that your advice is too general or sometimes too easy. You might think that everybody already knows what you know. I'll tell you somethin, even the simplest form of knowledge, if you you can put it in perspective, it would be very valuable for your participants. The next thing you have to do is to add your story and combine it with the material, and BANGG. You get a gold material. The next level is you have to own the narrative. If they can remember your narrative, then they will remember you. Try it. You'll thank me later.

Openness means being ready to be vulnerable and honest. Most trainers would like to look like they are Superman or something. I really avoid that kind of approach because it will burden me for the rest of my life. Superman is perfect and I am definitely not. Being vulnerable can make you relatable for the audience. Turn your vulnerability into asset and you can have stronger narrative to your message. One thing to avoid though: do not mix between being vulnerable and over-complaining about your life. The difference between two is quite slim but the effect to the audience is profound.

Créez un environnement où les employés se sentent à l’aise pour poser des questions, partager des idées, et exprimer leurs préoccupations. Encouragez les discussions ouvertes et montrez que vous êtes là pour les écouter et apprendre d’eux aussi. Cette ouverture renforce la confiance et montre que vous êtes un leader accessible et prêt à collaborer.

Soyez prêt à ajuster vos méthodes et votre style d'enseignement en fonction des besoins et des préférences des employés. Les employés chevronnés peuvent avoir des styles d'apprentissage différents ou préférer certaines approches. En montrant que vous êtes flexible et attentif à leurs besoins, vous démontrez que vous êtes là pour les soutenir et les aider à réussir.

Prenez le temps de construire des relations solides avec les employés. Cela peut inclure des discussions individuelles, la participation à des activités en dehors du cadre formel, ou simplement être présent pour répondre à leurs questions. Des relations solides favorisent un sentiment de camaraderie et renforcent la confiance, ce qui est essentiel pour un environnement d'apprentissage efficace.

Build one-to-one relationships by taking the time to meet with employees face-to-face. Get to know their goals, challenges and motivations. Clearly explain your objectives, training methods and how they will benefit the team. Transparency builds trust. Be flexible and adapt your training methods to the needs and expectations of seasoned employees. This shows that you are receptive to their needs.

When you commit to providing additional resources or following up on a question, make sure you do so promptly. This demonstrates your reliability and commitment to supporting the participant learning and growth. Following up after the training session is essential to show that you are invested in their long-term success. Reach out to see how they are applying the training concepts and if they have any further questions or challenges. This demonstrates your commitment to their development and provides an opportunity for ongoing support and reinforcement of the training material. By consistently delivering on promises and actively checking in with participant, you can build trust, credibility, and a strong rapport.

Assurez-vous que les employés savent que vous êtes là pour les aider à chaque étape du processus. Offrez un soutien personnalisé, que ce soit pour comprendre de nouveaux concepts ou pour appliquer ce qu'ils ont appris dans leur travail quotidien. En étant un soutien constant, vous montrez que vous êtes un formateur dévoué à leur succès, ce qui renforce leur confiance en vous.