Mergulhe na delicada dança do feedback do cliente e da voz da marca. Compartilhe como você encontra o equilíbrio perfeito.
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1. Identify Common Themes: Look for feedback that aligns with the brand's core values. 2. Refine Messaging: Adjust tone or focus to address customer needs without straying from the brand identity. 3. Test and Iterate: Use feedback to test new approaches, ensuring a balance between customer expectations and brand messaging. 4. Communicate Clearly: Keep customers informed about changes to maintain trust while evolving the message.