Você violou a confiança ao compartilhar informações confidenciais dentro da equipe. Como você vai reconstruí-lo?

Acknowledging a breach of trust is crucial for rebuilding relationships. To mend trust, be open and committed to working on the relationship. Engage in positive experiences together and foster honest communication. Discuss the breach, express feelings, and listen to each other's perspectives. Strengthen your bond by finding common interests and spending quality time together. Consistently align your words with actions, follow through on commitments, and be reliable. Rebuilding trust takes patience and effort, but by demonstrating responsibility and genuine remorse, you can establish a new foundation of honesty and commitment.

No hablaría de culpa, sí hablaría de responsabilidad. Todos cometemos errores, alguna vez todos nos equivocamos. Como adultos, reconocerlo y buscar la reparación, ayuda a reconstruir la confianza. No sé trata de reconocerlo, sólo para ti, recomiendo hablarle con las personas impactadas con este hecho. Piensa antes quienes so. Esas personas, elige el mejor momento, y prepárate emocionalmente para tener esa conversación. Cuando discernimos y nos conectamos con nuestro corazón, todo sale mejor.

Reconstruir a confiança após compartilhar informações confidenciais requer transparência, responsabilidade e um compromisso contínuo com a melhoria. Aqui está um plano para abordar a situação: 1. Reconheça o erro: Comece admitindo o erro sem desculpas. Reconheça o impacto que a violação causou, tanto emocional quanto profissionalmente.

Honesty admit your failure and the harm that was done. Understand that it will take time to rebuild the trust you have lost. Be patient with those who are uncomfortable sharing confidential information with you.

In my early 20's, at the beginning of my career I was fearless, I had no filter, I said things because I felt they were right without thinking about the repercussions. In my first role as a payroll clerk I was privy to payroll information. I left that job and got another. The company kept me to do a project. I learned that an employee that I worked with received a raise. In an effort to encourage my new employer to give me a raise I mentioned it. Not only did I not get a raise, but the employer congratulated my former co-worker on her raise. I was so embarrassed, to this day I am ashamed. I learned the cardinal rule in HR and PR and really any confidential position acknowledge fault and keep your mouth shut on personnel issues.

Peça desculpas sinceras: Ofereça uma desculpa genuína às pessoas afetadas. Seja específico sobre o que aconteceu e demonstre compreensão sobre por que isso foi prejudicial. 3. Explique o que aconteceu: Se apropriado, forneça contexto sobre como o erro ocorreu, sem justificar a ação, mas para garantir que as pessoas saibam que não foi intencional. 4. Assuma a responsabilidade: Deixe claro que você assume total responsabilidade pelo que aconteceu e que está comprometido em não repetir o erro.

You can attempt to rebuild trust by being open and honest in your communications. Address the issue with your employees. Listen for honest feedback. I always tell my employees, if you go into the boss with an issue, be prepared to get feedback regarding your performance. Keep an open mind, learn from your mistakes and show earnest respect to your co-workers. Acknowledge what you did and the negative impact it may have had on them. You want to own your error but, you need to make sure you focus on the impact you had on the other employees. Listen, learn and grow. When people say growth is painful, this is one of those painful lessons.

Tome ações corretivas: Identifique medidas concretas que você tomará para garantir que isso não aconteça novamente. Isso pode incluir treinamento adicional, revisar políticas de comunicação ou reforçar práticas de confidencialidade. Ofereça transparência: Esteja aberto a discussões e permita que a equipe ou as partes afetadas façam perguntas ou expressam preocupações. Mostre que você está disposto a ouvir e aprender com o feedback.

Reforço contínuo: Continue demonstrando, por meio de suas ações futuras, que você é confiável. Isso inclui ser mais cuidadoso com a confidencialidade e manter um comportamento ético.

Admitting you are imperfect, being honest with yourself and learning from your mistakes is part of the growth process as a human being. In the workplace it's an integral part of growth that you have the ability to learn and not make the same mistakes repeatedly. Breaching trust is a critical error, recognition of this fact and learning to keep confidential information you are privy to is a skill. Like all skills it must be worked on and honed. If you are in a position of trust there is no room to break trust again, keep yourself out of situations where you are tempted to break trust. Learn how to redirect conversations so you are not communicating information in the wrong spaces with the wrong people. Learn, grow and move forward.