Veja como você pode lidar efetivamente com as críticas do seu chefe.

Handling your boss's criticism requires a positive and constructive approach. Start by listening carefully to the feedback without becoming defensive, and ask for clarification if needed. Show appreciation for the input, demonstrating your willingness to learn and improve. After you receive criticism, reflect on it and use it to grow and develop in your role. Self-reflection and a willingness to address areas of improvement can demonstrate your commitment to personal and professional growth. If you feel the criticism is unclear or unjustified, please schedule a follow-up meeting with your boss to talk about the feedback further. Open communication can help clarify misunderstandings and ensure that you and your boss are on the same page.

Neben aktivem Zuhören ist es entscheidend, auch die Perspektive des Gegenübers wahrzunehmen. Dadurch kann man besser nachvollziehen, was der Chef wirklich ansprechen möchte. Falls etwas unklar ist, sollte man unbedingt W-Fragen einsetzen, wie z.B. "Was genau meinen Sie damit?" oder "Wie kann ich das besser machen?". Ein "Warum" sollte vorsichtig eingesetzt werden, um sein Gegenüber nicht kritisch zu hinterfragen. Ein weiterer wichtiger Punkt ist der Zeitpunkt des Kritikgesprächs. Es kann sehr hilfreich sein, solche Gespräche ans Ende des Arbeitstages oder der Arbeitswoche zu legen. Dadurch hat man die Möglichkeit, das Gesagte in Ruhe zu verarbeiten und darüber nachzudenken, was zu einer besseren Reflexion des Feedbacks führen kann.

View Criticism as a tool with a Open Mind. Your being given an opportunity, to see your actions through another's eyes. Its a way to view how your actions or performance at a moment in time was received. Reflect listen and compare how you felt you acted vs how you were observed acting or performing in that moment. Think how you intended and ask yourself could you have conveyed a more positive action or presentation of yourself.This is your job an reputation. If you fail to listen, it may cost you down the line. We all have bad Days. Its a chance to learn an show you intend to be better.

Criticism is generally seen as negative unless called constructive criticism. Constructive criticism should be coordinated in a formal manner without emotion or blame. If it is not then it could be seen as bullying. Try to get criticism formalised into objectives for you to work on with clear goals and measures. Review these points regularly to make sure you can correct your approach to dealing with them if necessary.

Unfortunately, not everyone knows how to handle emotions well. Whether you love or need your job, it's important to listen carefully to your boss and understand how you can improve and become a better worker. However, if everything seems to be indicating a serious issue, it's wise to consider moving on.

Treat the criticism as development points but ensure that you document the criticism. Keep calm and focus on recording the criticism and then playing it back to the person giving it to you. If the criticism is unfounded, unprofessional or does not seem to be fairly given based on your peers then having it documented will help.

Seek to clarify the points as a matter of process. Even if you are clear on what has been said it is important to ensure it is recorded. Humans are fallible and just because someone is in charge of you doesn't mean they will always be correct. Criticism does however show that for some reason the person has decided to raise points that could have a negative impact to you. Therefore make sure you seek clarification.

If you find that the criticism is unfounded (and of course you should definitely reflect whether there is credible grounds for the criticism) then it is worth trying to understand why the person gave it to you. Maybe they have imposter syndrome, they don't know what you are doing (due to lack of communication) or have had similar criticisms from their boss. Take some time to read up on psychology on areas such as displacement. Remember just because someone tells you to do something doesn't mean you have to do it. I would recommend reading Black box thinking (the plane crash story is relevant). This will help you better understand whether the criticism really is about you or actually the person that gave it you.

Discuss the criticism, agree objectives and what needs to be done to resolve them. Ensure your boss is involved in agreeing the plan, monitoring the progress and agreeing what the measures of success are. This is critical to ensuring that the criticism is important. If you just make a plan, discuss it with your boss and don't involve them then there is nothing to stop them giving you more criticisms on other areas without taking responsibility that they should be developing you as part of your job. This is a slippery slope as if this is just displacement then they will continue to use you as an outlet for their frustrations.