Veja como você pode definir prazos realistas e gerenciar as expectativas do cliente em consultoria.

I think this is the most important when accepting a job from the client. If the scope is not clearly defined, the client may change or expand the scope and you may find yourself in a position where the consulting never ends. The Client may also have unrealistic expectations and thus it's important to define the scope and also the success criteria such that the client will be receptive to sign off on the consulting project once ifs completed. If you find the scope unrealistic, gently remind your client what the industry best practices are and also leverage your experience to help them define the scope. In cases where am agreement cannot be reached, it may be better to decline the job rather than risk a negative feedback of an unhappy client

In my experience, a fundamental aspect in defining scope is to understand and validate dependencies with the client. For instance, if the scope involves optimizing a process that is dependent on data quality, it is crucial to ensure the time required for data cleansing or acquisition of the initial data. Similarly, I consider it key to align with the client on the validation processes of results or deliverables; whether they will be validated solely by the project lead or by multiple stakeholders. It is essential to establish a clear timeline for these validations. I have observed in many projects that the validation of deliverables can take weeks due to unclear responsibilities and validation timelines.

You can’t underestimate the value of assessing the change being undertaken. Too often transformative programs focus on features and implementation but forget the real human impact. For example, if you are implementing a new talent practice; what are the specific roles involved, what are the new expectations for execution? How will the process or new behaviour be measured? What will success look like? It’s a tremendous effort, but, until transformation is understood at the nuts and bolts level, you can’t really achieve true transformation. Transformation without change management is like a brand new shiny car, it’s gonna ride like a dream; but when you go to start, nothing happens. You check under the hood and there is no engine.

Um ponto importante é dedicação ao cliente nessa etapa, realizar conversas importantes mais de uma vez , costumo ter encontros/ reuniões longas para entendimento de todo processo interno , dores , objetivos , a empresa no todo, para que o diagnóstico seja o mais próximo possível da realidade. E a consultoria gere resultados.

Scoping IT projects often focuses solely on technology and processes with vague references to people - above the iceberg waterline. However, project success will largely depend on alignment between project goals and business strategy, leadership vision and commitment, and organizational maturity and culture as powerful forces hidden below the surface.

Plan tight, hang loose. Starting out I was always careful to break things down each step of a project. Part of my training as an occupational therapist, 'activity analysis' was key. With time, I realized the plan is critical to allowing you to be in the moment and add your personal creative flare. And don't think that is something to ignore. Folks are hiring you because of YOU so plan tightly so that you can your personal nuances with confidence.

Ese tiempo y plazos, los tenemos que llevar a un plan, que debe de ser detallado, realista y consensuado para su correcta ejecución

Breaking down a project into smaller, manageable tasks is crucial for accurate time estimation and resource allocation. A study by the Project Management Institute found that projects with clear work breakdown structures are 25% more likely to meet their deadlines. By assigning specific tasks to team members and estimating the time required for each, consultants can create a detailed project timeline. Building in buffer time is essential, as unexpected challenges are inevitable in any project. A recent survey by McKinsey & Company revealed that 70% of projects exceed their original timeline due to unforeseen circumstances.

Plan the Work, Review it Periodically and Work the Plan: The Key to Meticulous Planning! Once you have a grasp on the project scope, meticulous planning is key. Here are some essential steps to ensure your project runs smoothly: ☑ Define Clear Objectives: Establish specific, measurable goals for the project. ☑ Prioritize Tasks: Identify and focus on the most critical tasks first. ☑ Allocate Resources Wisely: Ensure necessary resources are appropriately allocated. ☑ Monitor Progress Regularly: Track progress through regular check-ins and updates. ☑ Review and Readjust Plan: Continuously adjust plans for the long term, midterm, monthly, weekly, and daily. Happy planning! #ProjectManagement #Consulting #MeticulousPlanning

Understanding our clients' both known and unknown is key to our success. By getting the facts straight, using strong PROVEN teams, and under promising but overdelivering, we build trust and ensure long-term satisfaction.

Not only adopting the Agile framework is the key but also how efficiently the value is being delivered in regular intervals. According to me there are following two important aspects - 1. Monitoring KPIs during the project phases is crucial for meeting deadlines. However the important aspect is to convey impacts of the progress made to ensure client satisfaction. 2. I feel along with communication it's very crucial to identify key stakeholders who are responsible in the project journey. To understand who is responsible for a particular set of actions ensures aligning them align with business objectives and goals of an organisation as a whole.

To set realistic deadlines and keep clients happy in consulting, it's important to communicate clearly. Begin by talking about the project goals and timelines with your client. Share a detailed plan with key steps and what you'll deliver. Keep the client updated on progress and let them know right away if there are any delays. Explain any problems that might affect deadlines in simple terms. By being open and honest, you build trust and help clients understand the timeline, making it easier to manage their expectations.

Expect the unexpected.. whether it's requirements gaps, timeline mismatch or anything. I have seen, all leaders and client trust honesty and clear communication and transparency is key. Also, communication on expectation with team and subordinates with clear expectation is equally important.

1. Clearly define project scope and objectives. 2. Establish open communication channels with clients. 3. Set specific, measurable, achievable, relevant, and time-bound (SMART) deadlines. 4. Break down large projects into smaller, manageable tasks. 5. Provide regular progress updates and adjust timelines as needed. 6. Manage client expectations through transparent communication and active listening. 7. Be flexible and adapt to changing project requirements. 8. Set realistic milestones and key performance indicators (KPIs). Additionally, - Using project management tools to track progress and timelines. - Setting clear boundaries and expectations. - Providing education and guidance to clients on the consulting process.

De igual forma que establecemos los plazos en el plan, tenemos que detallar las vías de comunicación, los tiempos y personas responsables, para que la información sea en ambas direcciones, rápida y fluida

Changes happen in every project. When they do, check how they affect the plan and deadlines. Be flexible and adjust your plan without causing too many problems. If changes mean more time is needed, explain why to the client and get their approval. Write down all changes and how they impact the project to keep everything clear.

As a consultant, it's essential to approach change management proactively. By anticipating potential changes and having a flexible yet structured plan, you can mitigate risks and maintain project momentum. Clear communication with the client about the impact of changes on scope and deadlines is key to managing expectations. Documenting changes thoroughly ensures transparency and can serve as a learning tool for future projects. Adaptability without sacrificing project goals is a hallmark of successful consulting.

Projetos raramente seguem exatamente como planejado, e mudanças podem ser inevitáveis. Estabeleça um processo claro para gerenciar alterações no escopo e nos prazos. Discuta com o cliente como as mudanças serão avaliadas, aprovadas e implementadas. Documente todas as alterações e ajuste os prazos conforme necessário, comunicando claramente as implicações para o cliente.

Trotz der akribischen Berechnungen unzähliger Frauen, auf denen der Erfolg der Apollo-Raketen beruhte, gibt es die Anekdote, dass die Raketen nur wenige Prozent der Zeit auf Kurs waren. Und trotzdem - sie landeten auf dem Mond. Worauf ich hinaus will: Änderungen sind in jedem Projekt unvermeidlich. Schätzen Sie die Auswirkungen der Änderungen auf den Projektumfang und den Zeitplan ab. Seien Sie flexibel genug, um Ihren Plan anzupassen und gleichzeitig Unterbrechungen zu minimieren. Kommunizieren Sie mit dem Kunden und holen Sie seine Zustimmung ein. Wie Houston mit den Astronauten, um die Rakete wieder auf Kurs zu bringen. Dokumentieren Sie Änderungen und ihre Auswirkungen sorgfältig, um Klarheit und Verantwortlichkeit zu gewährleisten.

In consulting, it's crucial to set realistic deadlines and manage client expectations by thoroughly understanding the project's scope and analyzing industry trends to anticipate potential challenges. This approach allows consultants to provide accurate timeframes and deliverables, ensuring they align with the client's needs and expectations.

Keep track of the project often to stay on schedule. Have regular check-ins and use tools to see how things are going. If you're falling behind, take action quickly. This could mean moving resources, changing task priorities, or talking to the client about new deadlines.

An effective use of project tracking tools allow you to detect deviations from the plan early and make modifications for corrective actions is necessary. Early changes is better than later ones.

Regular monitoring of project progress is not just about meeting deadlines, it's also about identifying potential risks and issues early on. By implementing periodic check-ins, consultants can adjust their strategies and communicate any changes to the client proactively. This approach helps in maintaining transparency and building trust with the client, which is crucial in the consulting industry.

Acompanhe o progresso do projeto regularmente para garantir que está dentro do cronograma. Utilize ferramentas de monitoramento e relatórios de status para identificar possíveis atrasos ou problemas antecipadamente. Realize reuniões de check-in com a equipe e o cliente para revisar o progresso e ajustar os planos conforme necessário.

Würden Sie sich ein Formel-1-Rennen ansehen, auch wenn Sie nicht wüssten, wer an der Spitze liegt? Wohl kaum. Dieses Echtzeit-Feedback, wer wo steht, macht das Rennen spannend. Das Gleiche gilt für den Funkverkehr. Führen Sie regelmässige Check-Ins durch und nutzen Sie Tools zur Projektüberwachung, um Abweichungen frühzeitig zu erkennen. Leiten Sie bei Verzögerungen sofort Korrekturmassnahmen ein, wie z.B. die Umverteilung von Ressourcen oder die Anpassung von Prioritäten. Verhandeln Sie gegebenenfalls Termine neu. Manövrieren Sie sich elegant durch die Kurven des Umfangs, der Änderungen und der Fortschrittsüberwachung, um die Erwartungen des Kunden erfolgreich zu managen. Das schafft Vertrauen und trägt entscheidend zum Projekterfolg bei.

Clearly define and communicate the project scope upfront and build buffer time for each phase. Ensuring everyone understands what the project includes and adding extra time to account for unforeseen delays can prevent misunderstandings, avoid scope creep, and consistently meet or exceed client expectations.

When leading an engagement, it is not uncommon to have very broad and high expectations from a client. As the initial phases of the engagement progress, it becomes clear that there are a number of core issues that account for the majority of value (Pareto group - 20% of requirements drive 80% of value) and there are the trivial many (80% of requirements that drive 20% of value). The most effective leaders work to identify and classify requirements in this way so they can drive discussion about what the client feels is most important. The 20/80 group is always prioritized, and the 80/20 group becomes the source of flexibility. This lets everyone focus on high value outcome while being efficient.

In consulting, flexibility is crucial as it demonstrates adaptability and a client-centric approach. However, it's important to balance this with clear boundaries to maintain project integrity. Offering flexibility within reason can lead to stronger client relationships and repeat business, as it shows you're willing to work collaboratively to achieve the best outcome. Always document any changes agreed upon to ensure transparency and accountability.

Flexibility can be a pivotal factor in managing client expectations and fostering enduring relationships. While it is imperative to adhere to initial deadlines, demonstrating a willingness to accommodate minor adjustments based on legitimate client feedback or unforeseen contingencies can be advantageous. This approach cultivates goodwill and fosters long-term partnerships. However, it is crucial to ensure that any modifications are judicious and do not compromise the integrity of your work or the overarching success of the project.