Você está tendo problemas para resolver conflitos com um colega. Como você pode melhorar suas habilidades de comunicação?

Manejar conflictos de manera efectiva es muy retador, ya que como seres humanos buscamos prevalecer nuestros intereses y puntos de vista. Sin embargo; para abordar este tipo de situaciones debemos evitar que nuestras emociones nos dominen. Aprovechemos el espacio para comunicar nuestros sentimientos y pensamiento y mantengamos una escucha activa para entender el problema de manera objetiva. Finalmente, establece acuerdos claros y aprende de la experiencia para evitar con ello la recurrencia de conflictos.

First of all, it is a mistake to assume that "your communication skills" are the problem. They may not be. Your communication skills may be fine. It could be that another person is just difficult for one reason or another. In any case, you can try reasoning with the other person, or you can talk to your supervisor about the issue and see if the supervisor can help, or if the issue needs to be elevated or passed on to others, such as to more senior people, or even to Human Resources.

Before you try to resolve a conflict, you need to understand what's causing it. Is it a misunderstanding, a personality clash, a difference of opinion, or a violation of norms? Sometimes, the issue may not be what it seems on the surface, but a deeper problem that needs to be addressed.

Los conflictos son oportunidades para el cambio posterior , si previamente lo sabemos claro . La causa raiz es importante , tambien se puede trabajar sin ella . Una conversacion distendida y tranquila del asunto aclara todo con mas efectividad . Sin dar lugar a conclusiones erroneas. El dialogo deberia de ser un mandamiento en nuestras vidas aplicable a todo .

Lo primero es gestionar tus propias emociones, para poder racionalizar lo sucedido. Ya estableciendo esto, recién se puede gestionar un plan de acción en conjunto con las partes afectadas. Por otro lado, para mejor las habilidades comunicacionales, es necesario enfocarse en la comunicación no verbal o gestos, para luego, llevar a cabo una escucha activa y una retroalimentación al respecto, siendo esto, la manera de conectar con la contra parte y plantear reales soluciones en conjunto.

Seek first to understand before trying to be understood. The majority of conflicts stem from misunderstanding. Ask open ended questions to give the other person ample space to share , make sure your body language is inviting and respectful, and at the end of their sharing , try to paraphrase what they’ve said in summary and ask for clarification if you’ve gotten their point correctly. This shows that you were indeed listening to understand.

Active listening is key to solving disagreements. It means really paying attention to not just the words, but how someone says them, their body language, and feelings. Don't interrupt or get distracted. By listening well, you show you respect and care about their views. This helps you understand what they really need or want. When you listen like this, it's easier to work together to find a solution that works for both of you. Listening isn't just about hearing words; it's about making the effort to understand and respect each other's points of view.

Desde mi experiencia, he aprendido que la escucha es esencial para la resolución de conflictos: 1. Te permite entender y no suponer. 2. El entender la raíz del conflicto permite hallar posibles soluciones. 3. La escucha activa te da guía para llegar a los objetivos.

I must focus on first understanding my colleague before rather than getting him to understand me. By that, I should do away with all prejudices, and listen to understand, rather than to respond. Always seeing things in the eyes of others not only make indicate your empathy, which further enhances acceptability of your message, but it also indicates humility

Truly listening with all 5 senses, not just waiting for a pause to speak. How many times have we been caught thinking of a story, question or comment while someone else is speaking? Take a moment to reflect and clarify understanding!

First of all, to resolve a conflict, there must be someone who truly wants to find a solution together. Otherwise, it's not about conflict resolution but about professional immaturity. Clear communication depends on the person who is listening. A piece of advice to always apply is to refer to concrete examples of behaviors that have occurred and created conflict. Without practical examples, it will not be possible to find common ground for discussion.

Pay attention to your body language, tone of voice, and facial expressions, as they can convey messages as powerful as your words. Maintain open body language and a friendly tone to encourage constructive dialogue.

A clareza nos pensamentos, avisa e intenções são de extrema relevância em um ambiente corporativo, onde é essencial o bom convívio, principalmente quando se faz parte de uma equipe. Dessa forma, evita-se o achismo e deixa-se claro o objetivo maior que é a busca por resultados.

Ser claro e objetivo é de suma importância! Mas, destaco que, a clareza e a objetividade não podem ser confundidas com frieza.

To express yourself clearly, you’ll need to first understand the other one’s perspectives and point of views of the conflict. Not everyone speaks the same “labor language” and empathy is the best tool to help us explain ourselves the clearest way.

After carefully listening to your colleague and expressed your concerns as well, find a common ground that will accommodate both parties, put boundaries if there is a need so that you do not cross each other's paths again either through speech or action which are commonly cause of conflicts

Siempre entre dos personas existe por lo menos un aspecto en común. Puedes hablar sobre ello o realizar analogías de tu punto de vista reflejado en la otra persona. Esta actitud te hace ver más comprensible a su situación y da pie a que comprenda la tuya.

Muitas vezes tentar igualar opiniões é uma tarefa muito complicada, digo dar razão as diferênças e os seus devidos graus e respeito. Trabalhar com pessoas muito criativas geram este tipo de conflito. Opiniões e idéias fervilhando o tempo todo na cabeça e a vontade de expor para fora.... Uhfa, um gestor pra orquestrar e entender cada nota da melodia, sim, falamos de harmonia... Buscar um terreno comum é buscar harmonia no local de trabalho tarefa dura e muitas vezes prezerosa. Na harmonia não há lados apenas um fluxo a seguir.. a tal organização.

Look for areas of agreement or shared goals. Finding common ground can help bridge differences and move towards a resolution.

Talk to them about the situation at hand and how to go about solving it inorder to arrive at a common ground so that both parties can look at it fromeach other's perspectives and forge ahead

Seek Feedback: Ask for feedback from trusted colleagues or mentors on your communication skills. They can provide valuable insights and suggestions for improvement.

Be open to feedback from your colleague and be willing to adjust your approach if needed. Constructive feedback can help improve communication and resolve conflicts.

Seeking feedback will give a direction and a guide to your next movements. It will also help in learning how to carry yourself around colleagues to avoid future problems

Creo que una de las mejores perspectivas cuando no estás conforme con el resultado de un trabajo es dar un feedback constructivo donde ofrezcas herramientas y apoyo para mejorarlo. Un buen equipo construye conjuntamente, se suma y da la oportunidad de aprender unos de otros. De este modo, se evitan conflictos y los errores son oportunidades de aprendizaje, aprendizajes que todos vamos acumulando con la experiencia.

La retroalimentacion en los trabajos es una parte esencial ya que esto ayuda a mejorar el rendimiento y la confianza del individuo, además de fortalecer sus destrezas y debilidades para formar un mejor profesional y es importante tratar de hacerlo constantemente para mantener seguimiento de su crecimiento.

Sé integro. Si se tuvo un conflicto anteriormente y no das el seguimiento necesario puede que se entienda que estás creando escenarios a tu favor. La verdadera intención de formar equipos es crear uniones más fuertes entre las personas donde ambos puedan crecer.

Concordo ser uma etapa de grande importância. Contudo, entendo que além do acompanhamento é de grande valia dar feedbacks aos envolvidos.

Darle seguimiento a este tipo de eventos es esencial, ya que esto le ayuda tanto a la persona como a los que lo rodean, para que no vuelva a suceder y también para generar un mejor ambiente de trabajo y hacer que se desarrollen mejores habilidades comunicativas entre los demás.

1. Investigue as causas mais a fundo 2. Mantenha um accountability dos conflitos 3. Incentive feedbacks diretos 4. Procure resolver todas as questões 5. Permita que os profissionais tenham uma pausa para se acalmar 6. Invista em uma boa comunicação 7. Proponha brainstorms 8. Saiba lidar com as rivalidades na empresa 9. Utilize livros e filmes para lidar com a gestão de conflitos

Follow up should be mention as “lessons learned” share the learning, create clear and practical procedures, and the conflicts will for sure decrease without the need of following up a particular case.

Improving communication skills can help navigate conflicts with colleagues. Start by actively listening to understand their perspective, express your thoughts calmly and clearly, seek common ground, and be open to compromise. Additionally, practice empathy, remain respectful, and be willing to apologize or acknowledge misunderstandings when necessary.

D'après mon expérience, on manque souvent de recul sur les situations conflictuelles, et bien trop souvent, les managers réagissent à chaud, sans analyse de la situation. Il est primordial de chercher la source du conflit, et de l'analyser avant toute prise de décision. N'hésitons pas à nous former, nous avons toujours à apprendre ! ;)

Self-Reflection: It is my personal experience , as sometime in order to resolved the conflict , one required to take initiate for that start by reflecting on your own communication style and tendencies. Identify areas where you may contribute to the conflict unintentionally. Recognizing your own communication patterns is the first step towards positive change.

Improving communication skills is paramount. I start by actively listening to their perspective without interrupting, demonstrating empathy and understanding, establish the fact that collaboration together is your objective Allow time to clarify misunderstandings throughout by asking open-ended questions and paraphrasing their concerns to ensure mutual comprehension. Express your own thoughts and feelings using "I" statements to avoid sounding accusatory. Practice assertiveness by confidently asserting your needs and boundaries while remaining respectful. Make it your point to strive to find common ground and collaborate on solutions that address both parties' interests, developing a more constructive and harmonious working relationship.

I believe it is always good, when it comes to delicate situations, to speak from one's feelings and sensations in a way not to judge the other or their actions. So saying how one felt about a certain situation opens the game for the other one to understand and also lowers the tension.