Mediatel Data

🌍 Our team has just returned from an inspiring visit to KRUK Italia S.r.l.! Whether near or far, when it comes to supporting our clients in delivering top-notch #customerexperiences, we're always ready to go the extra mile. ✈️ For us, it's all about #teamwork, #partnership, and a shared commitment to excellence. Together with our clients, we make an impact that transcends location. 🌟 Adrian Mîndreanu Alex Nedelcu Alex Ghencea #Italy #voicebot #chatbot #MediatelData #AI #digitaltransformation

🥂 Please join us in honoring a remarkable milestone for our colleague, Cristi Ciubucciu, our Technical Manager, who has dedicated 25 years to #MediatelData!  His journey is a testament to unwavering commitment, technical expertise, and an unparalleled passion for excellence. 👏 From navigating evolving technology to leading projects that have shaped our company's success, Cristi has been a driving force in transforming our #contactcenter and #cx solutions. His technical insights have been invaluable, guiding our team through industry changes and client needs with an impressive depth of knowledge. Happy work anniversary, Cristi! Here's to many more milestones together! 🎉

🚗 Whether in the auto industry or any other sector, we're always excited to meet with our clients, share ideas, and explore new innovative ways. Welcoming Autoklass Center to our office was an invaluable opportunity to dive into the latest technological advancements and discover new ways to enhance their #customerexperience. Moments like these drive us forward, blending #technology with our client's unique needs and industry insights. 🚀 We're proud to collaborate and push boundaries, building the future of digital contact centers together. 🙌 P.S. We also took a break from #techtalk to add the client touch to our office puzzle. 🧩💙

A big shoutout to Andrei Nedelcu, our fantastic colleague celebrating 12 years on our Support Team! 🥳 Over the years, he has helped clients navigate challenges and ensure seamless operations, from thinking reports and solving complex technical issues to bringing positive energy. And yes, everyone has hobbies, and we proudly encourage them! Andrei is a football field champion and the "Ace of Puzzles" at the office, always enthusiastically taking on the next challenge. 🧩⚽💻 Here's to many more years of success and achievements together, Andrei! We're excited to see what the future holds with you on our team. 🙌 🥂 Join us in congratulating Andrei for 12 incredible years! #workanniversary #mediateldata #teamwork

Every visit, like every project, reinforces the importance of #collaboration and innovation in driving customer satisfaction. 🤝 Recently, we had the pleasure of welcoming AxFina Romania to our office. For over three years, we've collaborated in the collection and debt recovery industry, continuously pushing the boundaries of what's possible in #customerexperience. 🚀 We are grateful for this strong partnership, which has allowed us to support their success with cutting-edge #technology and tailored contact center solutions, keeping them ahead in a competitive industry. We look forward to many more shared successes and milestones with AxFina Romania, with empathetic customer interactions 💙, all while optimizing processes and contributing to the industry's advancement. 📈 💡 #MediatelData #voicebot #chatbot #AI #smartIVR

There’s something special about having live conversations with our partners and customers. With the Stockday team, we mixed business discussions with a taste of our unique organizational culture. 🧩 Along with exploring how #technology and #AI can enhance customer and agent interactions, we shared some fun moments that reflect who we are as a team. Every interaction inspires us to push boundaries and develop smarter solutions. Thank you to our clients for their trust and collaboration! 🙌 #MediatelData #InteractionAnalytics #Chatbot #Voicebot #AgentAssist #RealTimeSupport #CX #WhereTheMagicHappens Dan Mazilu Mihaela Țolea Mihai Buduleanu

After two intense and inspiring days at the #CXForum, we’re wrapping up with renewed energy and excitement! 🎉 We had the pleasure of meeting many of our clients, strengthening relationships 🤝, and exchanging new ideas for the future. 🚀 Our presentation showcased how #automation can enhance customer interactions without losing the #humantouch. By keeping the customer at the center of every process, we demonstrated how seamless, personalized journeys are the future of #CX. A special highlight was hearing directly from our customers through video testimonials about how #MediatelData's solutions and support helped them succeed. 💙 A big thank you to everyone who stopped by our booth and shared their vision with us. 🙌 For those who couldn’t make it, we’d still love to connect and explore how we can deliver exceptional customer experiences. Until next time! 👋 Roche CEC Bank Zevo Tech Blue Point Agency AxFina Romania Bringo MatHaus Romania

Day 2 at the #CXForum conference is another day of inspiration! 💯 We had the pleasure of meeting with so many amazing people! The energy is incredible, filled with engaging conversations, meaningful exchanges, and valuable insights. 🙌 The event continues to highlight the perfect balance between cutting-edge #technology and the #humantouch in shaping the future of #customerexperience. It’s a reminder that innovation thrives through strong partnerships and shared visions. If you're attending, be sure to stop by our booth and say hello! 👋🏻 We'd love to chat about how we can help you deliver exceptional customer experiences. SIGNAL IDUNA Romania Bringo BRD - Groupe Societe Generale Marketing Insiders Group Dacia CEC Bank Dan Mazilu Lidia Goliseschi Amalia N. Eugen Turlan Gabriel-Stelian Petcu Silviu Fărăian Mihaela Florescu Amalia GOUX Raluca Paduraru Dora Pasare #CXForum #CustomerExperience #Innovation #Collaboration #AI #MediatelData

✨ What an incredible start to the Customer Experience Forum 2024! As a proud Platinum Sponsor, we are excited to be part of this thriving community of #CX professionals, innovators, and leaders.💫 We take pride in combining cutting-edge solutions with personalized support to ensure our clients achieve exceptional results. It’s this balance of technology and human connection that drives us forward, helping businesses succeed and transforming #customerexperiences. 💙 Dan Mazilu Adrian Mîndreanu Dragos Grigorovici Bogdan Mihai Ilinca Amalia N. Florin Ostafe Raluca Paduraru Alina Saftoiu Eduard-Mircea Georgescu Ramona-Elena Rotaru Diaconu Mădălina-Mihaela Stefan Stoica Ioana Ciripan Stay tuned for more exciting highlights! #MediatelData #CXForum #AI #TechnologyWithHeart

Imagine over 12 years of innovation, collaboration, and transforming customer experiences—the journey we've shared with Bimbo Romania (Vel Pitar)! 🚀 In our recent discussions, we explored new ways to elevate their #CX through our latest innovations—covering #videosolutions (because every interaction deserves engagement!), #voicebots, AI-powered #IVRs, #chatbots, and #interactionanalytics tools. We also dived into the benefits of our real-time agent assistance, which helps agents stay sharp and responsive! Looking forward to continuing this #journey of growth together! 🙌🏻