Garage Group

In today’s Real Estate landscape, selecting the right CRM and customer service partner is essential. The right partner will help you streamline operations, enhance customer satisfaction, and grow your business. That’s why we’ve created a guide to help you navigate the process and choose a partner who truly understands your needs. Would you be ready to take the next step? Contact us at info@garage-group.io or visit garage-group.io. #RealEstate #CRM #BusinessGrowth #CustomerService

Maintaining a high level of expertise is not just a priority but a commitment we take seriously. This commitment allows us to leverage the right technology and deliver projects quickly and cost-effectively. Over the past quarter, our team has completed 6 exams across Microsoft 365, Power Platform, and Azure, bringing our total number of certifications to 50, an impressive milestone. More than 5 members of our team have confirmed their status as Power Platform Solution Architects, and over 10 have confirmed their status as Power Platform Developers and Functional Consultants. We take immense pride in our deep knowledge and expertise in Microsoft certifications, and this pride is a testament to our confidence in our capabilities. Yes, when it comes to Microsoft certifications, we've got it all covered! Our team's expertise in this area is a strong foundation for our company's capabilities.

Ready to elevate your startup or launch a new business direction? At Garage Group, we specialize in transforming your innovative ideas into fully functional MVPs built to scale and seamlessly transitioning into production. Whether you're a startup or an established company venturing into new business opportunities, our expert team, with experience in Real Estate, FSI, and Retail, leverages Microsoft Cloud Technologies to deliver tailored IT solutions starting in 4 weeks. #MVP #PowerPlatform #Copilot

Using AI and LLM for Customer Reviews Detailed customer reviews, where the customer writes about multiple aspects, such as food and staff in HoReCa, are the most valuable ones for our work in improving service and increasing NPS.  With the help of AI, it is possible to automatically extract insights on specified topics from raw review data and conduct sentiment analysis. This not only saves time and resources but also provides a more comprehensive and accurate understanding of customer sentiment, which can be invaluable for improving service and increasing NPS.  The model's work on a real review, as shown in the picture, demonstrates the practical application of AI and LLM in analyzing customer reviews.

Meet our AI-based automated recognition of incoming invoices. What once took a month now occurs within 3-5 working days 😮 Learn more https://lnkd.in/dJEFKUMF

We constantly share stories about the digital services we've developed using Microsoft cloud technologies for our clients. But what we love even more than creating these services is teaching our clients to create them with their own hands. Last week, we were selected for the Microsoft Power Platform In a Day program (https://lnkd.in/gfk9YiSZ) and are now officially able to conduct App in a Day (#PowerApps), Automation in a Day (#PowerAutomate, #PowerAutomateDesktop), and of course, Copilot Studio (ex #PowerVirtualAgents) in a Day workshops. And if you want training tailored to the specific needs of your business and team, come join us. Our MCT, Michael Golovastikov will be happy to discuss a customised training session with you. Microsoft Power Platform Community, Microsoft Power Platform, what do you think?

Learn how a Real Estate company transformed its Customer Service by implementing Dynamics 365. Integrating CRM, email, and a mobile app streamlined operations, improved efficiency, and boosted resident satisfaction. Read more about this approach https://lnkd.in/dDHDaKmB #CustomerService #RealEstate #Dynamics365 Service name: Customer Service for Real Estate

We've watched Microsoft Build 2024, and here’s what we found interesting for you (besides the excellent Copilot PC and Fabric updates). 🤖 Extend and Customize Microsoft Copilot with Copilot Extensions Microsoft has introduced Copilot Extensions, a unified feature that combines plugins and connectors to enhance Microsoft Copilot. These extensions allow users to customize Copilot with their data, systems, and workflows. With Microsoft Copilot Studio, creating these extensions is easier than ever. This update promises a more personalized and efficient Copilot experience. 👯 Introducing Team Copilot: A New Team Member for Enhanced Collaboration Team Copilot expands Copilot for Microsoft 365 from a personal AI assistant to a collaborative team member. It facilitates meetings, manages group collaborations, and oversees project management tasks, making teamwork more productive and seamless. Team Copilot integrates with Teams, Loop, Planner, and other Microsoft tools to enhance communication and project efficiency. 👾 Power Automate Updates: Leveraging AI for Enhanced Automation Power Automate is introducing new AI features that revolutionize process automation. AI flows allow generative AI to build workflows based on user-defined outcomes autonomously. A new AI recorder offers a multimodal experience where users can guide the automation process through voice and screen sharing. Additionally, natural language to Power Automate Desktop (PAD) capabilities will enable users to describe automation steps in natural language, simplifying the creation of desktop flows. 🔐 Enhanced Security and Pro-Code Updates in Power Apps New updates in Power Apps focus on security and pro-code capabilities. The security hub feature in the Power Platform admin center introduces Azure Virtual Network support, allowing secure integration with internal resources. Entra ID Privileged Identity Management enhances security by enabling temporary administrative permissions. Additionally, native Git integration will synchronize Power Apps environments with Git repositories, streamlining development processes and improving collaboration within development teams. These updates highlight Microsoft's commitment to enhancing productivity, collaboration, and security through innovative AI and development tools. You can read about all the MS Build updates here – https://lnkd.in/eBJSQcPb. We’ve also collected useful links about each feature mentioned above in the comments.

Does your company use a chatbot on it’s website? Do you know that almost 40% people hate them?  That's not a surprise because humans expect human-like behavior in communication. Empowering your bot with AI can reduce this by 40% on your site. Adding an AI-based chatbot has never been easier. With Microsoft Copilot Studio, you can train your bot on your website data or your documents and publish it to your website in days! We did that, and now you can chat with G-Bot on https://lnkd.in/g6eG3KGV. It can also process your requests and tasks if you want us to take a look at them! #Copilot #CopilotStudio

Hey, ChatGPT! Let’s figure out if you and AI are necessary in real life! While OpenAI announces the new ChatGPT 4o model, we decided to analyze whether it can help us and how to compare the benefits of transitioning to the latest model. Background: Six months ago, we used ChatGPT to assist our support team. In the Telegram bot that helps create service requests from their messages, we integrated a step that generates the request title using AI from the message text. This was supposed to speed up the process of creating requests and reduce the workload on employees. Employees can use the titles suggested by ChatGPT or make their own changes. To evaluate the performance of ChatGPT, we conducted an analysis comparing the titles it generated with the final titles used by employees. Our sample included more than 100 titles, which were compared in two ways: by characters and by words. Results show that in 60% of cases, ChatGPT generates titles that employees then use. The hypothesis that such a tool in facilitates work and saves time has been successfully tested – it works! 🕺 Next, we will automatically determine the type of request (Question/Request/Problem). Stay tuned! #AI #AzureOpenAI #ChatGPT #D365forCustomerService