Ensuring the Inclusive Use of Natural Language Processing in the Global Response to COVID-19

AS Luccioni, KH Pham, CSN Lam… - arXiv preprint arXiv …, 2021 - arxiv.org
arXiv preprint arXiv:2108.10791, 2021arxiv.org
Natural language processing (NLP) plays a significant role in tools for the COVID-19
pandemic response, from detecting misinformation on social media to helping to provide
accurate clinical information or summarizing scientific research. However, the approaches
developed thus far have not benefited all populations, regions or languages equally. We
discuss ways in which current and future NLP approaches can be made more inclusive by
covering low-resource languages, including alternative modalities, leveraging out-of-the-box …
Natural language processing (NLP) plays a significant role in tools for the COVID-19 pandemic response, from detecting misinformation on social media to helping to provide accurate clinical information or summarizing scientific research. However, the approaches developed thus far have not benefited all populations, regions or languages equally. We discuss ways in which current and future NLP approaches can be made more inclusive by covering low-resource languages, including alternative modalities, leveraging out-of-the-box tools and forming meaningful partnerships. We suggest several future directions for researchers interested in maximizing the positive societal impacts of NLP.
arxiv.org