Inretrn

New customer alert! 📢🎉 A big welcome to HiFi Klubben A/S, the latest to join the Inretrn family! 🥳 Known for delivering premium audio and home entertainment solutions, HiFi Klubben is all about elevating the customer experience. Together, we're committed to delivering an unbeatable returns experience, making the customer journey even better. Let's go! 🚀 #inretrncustomer #newcustomer #inretrn

The future of consumer rights: Right to Repair 🛠️ We’re moving away from a throwaway culture, and Right to Repair is leading the charge. 💡 With new EU legislation in place, consumers can now take control, repair their own products, and make smarter, more sustainable choices. In our latest blog, we dive into how this shift impacts both consumers and businesses—and why embracing repairability could be the key to stronger customer loyalty and a greener future. 🌎 Check out the full post here to see what’s next for repair rights: https://lnkd.in/dpEgGGi8 #inretrn #righttorepair #sustainable #consumerrights #ecommerce

🚀 Exciting News in Retail Tech! Sitoo and Inretrn have teamed up to revolutionize in-store returns. This partnership addresses the complexities of managing online returns in physical stores, simplifying processes for retailers while enhancing customer experience. As Jens Levin CEO of Sitoo, says: "Partnering with Inretrn means retailers can now handle online returns in-store without any of the usual headaches. It’s simple, quick, and helps bring more people into stores." With the ability to process online returns directly through POS systems, retailers can drive foot traffic and turn returns into sales opportunities. Together, we're setting a new standard for retail innovation! 🚀 Read full article here: https://lnkd.in/dmxBZafe #RetailTech #Partnership #CustomerExperience #InStoreReturns

📢💥 New customer alert! 💥📢 We’re excited to welcome Hemtex AB.se and Kid Interiør to the Inretrn family! 🎉 Hemtex, a leading home textiles retailer, and Kid.no, Norway’s top destination for home interiors, are both known for creating beautiful living spaces. We’re thrilled to support them in making returns management as seamless as possible. Let’s go! 🚀 #newcustomer #returnsmanagement #inretrn #hemtex #kidno #inretrncustomer

Looking to maximize reconversions? Fast exchanges are the answer. 🔄 Time is everything in today’s e-commerce landscape, and when customers can swap a product quickly, they’re more likely to come back for more. It’s not just about returns – it’s about creating a smooth, fast exchange experience that drives reconversion and builds customer loyalty. In our blog post, we dive into how fast exchanges can significantly impact your reconversion rates, and why automation is a game changer for both efficiency and customer satisfaction. Ready to boost your business with seamless exchanges? 🚀 Check out the full post here: https://lnkd.in/d847FFgR #ecommerce #reconversion #returnsmanagement #customerexperience #automation #inretrn

 🎉 We’ve just launched Early Refunding! 🎉 Want to offer your customers faster refunds? Trigger refunds as soon as a package is dropped off— or reward your most loyal customers with VIP treatment. Happier customers. Faster resolutions. A smoother returns experience. Ready to speed things up? 🚀 #inretrn #earlyrefunding #vip

You're probably overspending on return shipping 👀 We know how to fix that—let's talk! #returnshipping #inretrn #freightoptimizer

Inretrn & Avensia announce strategic partnership! 🤝 We’re excited to announce that Inretrn, a leader in returns management, is partnering with Avensia, a global expert in digital commerce transformation. Together, we’ll elevate the returns process and reverse logistics by combining Inretrn’s innovative solutions with Avensia’s top-tier advisory expertise. "We’re excited to partner with Avensia, who have seen the benefits of Inretrn’s platform up close through our joint projects. Together, we’ve shown how our solutions can streamline returns and deliver real value for retailers. This collaboration is all about helping retailers reduce costs, increase effeciency and enhance the customer experience in a tangible way." - Fredrik Hedblom, CEO at Inretrn Jens Axelsson, VP Customer Experience at Avensia, adds: "In the fast-paced world of omnichannel retail, efficient returns management is key to maintaining customer satisfaction, operational success, and profit margins. Together with Inretrn, we offer the solutions and industry expertise to streamline the entire returns process, helping our clients stay competitive and efficient.." This partnership is a significant step in revolutionizing how retailers manage returns and reverse logistics, boosting efficiency and delivering substantial cost savings. 🚀 Read our joint customer case here: https://lnkd.in/d3XeGm-K #returnsmanagement #reverselogistics #ecommerce #partnership #inretrn #avensia #inretrnpartner

The five R's of Reverse Logistics 📦 Have you ever wondered what happens to a product after you return it? That’s where reverse logistics comes in, managing goods from the customer back to the seller or manufacturer. It starts with RETURN, ensuring quick and smooth handling of returns. When a customer sends back a pair of shoes that didn’t fit, they are inspected to determine the next steps: -RESELL: If in good condition, the shoes can be sold again—no need to waste them! -REPAIR: Minor defects can be fixed before reselling. -RECYCLE: If a product can't be repaired or sold, recycling ensures components don’t go to waste. -REUSE: Parts of products can often be reused, reducing waste and costs. With return rates in eCommerce reaching up to 30%, effective reverse logistics is crucial for sustainability and customer satisfaction. Read more about it here: https://lnkd.in/dHAsfuks #reverselogistics #ecommerce #customerexperience #sustainability #supplychain #inretrn

You do not want to miss this! 💫