nWise AB

✨ Vi på nWise är glada över att dela att vi nu är partner till föreningen Kontakta Sverige. Det finns ett stort behov av stöd för kontaktcenter när det gäller införandet av realtidstext (RTT) i enlighet med Tillgänglighetsdirektivet. Vi ser fram emot att bidra med vår expertis och lösningar för att hjälpa branschen att anpassa sig till de nya kraven och säkerställa tillgängliga och inkluderande kommunikationstjänster för alla. Läs mer om hur vi kan hjälpa dig här: https://nwise.se/sv/hem/

I am proud to share this film highlighting our work at nWise! Since 2002, we’ve been delivering technically advanced and battle-proven solutions for Real-Time Text (RTT) and Total Conversation. Our expertise in telecom accessibility helps shape the future of emergency services and inclusive communication. Watch the video to see how we’re making a difference!

💡 Advancing Accessibility: Our Commitment to Inclusive Communication At nWise, our mission is clear: communication for all. We are proud to be active members of key advisory boards and working groups across Europe, North America, and Sweden, contributing our expertise in telecom accessibility. With two decades of experience working with Real-Time Text (RTT) and other communication solutions for Deaf, DeafBlind, and Hard of Hearing individuals, we help shape the future of Emergency Services and phone-based communication. By collaborating with industry leaders and policymakers, we strive to ensure equal access for people with disabilities and diverse communication needs. In this video, we share insights into our engagement in these critical discussions and our commitment to making communication truly inclusive. 🌍💙 📽️ Watch the video to learn more about our work and why it matters! 📌 Read more about our engagement here: https://lnkd.in/dSQy8EZX #Accessibility #InclusiveCommunication #EmergencyServices #nWise #Innovation

#RTT has been available in the US for some years, and in the EU all mobile network operators are mandated to implement it in June... check out how it works: https://lnkd.in/diFn3gdE

🚀 Real-Time Text (RTT) is available soon in Europe and it is the future of accessible telecommunication! By June 28, 2025, all electronic communication service providers must support RTT, ensuring seamless Real-Time Text alongside voice. 📱💬 RTT is already available in the U.S. and is coming soon to Europe, making communication more inclusive and reliable—especially in emergencies. Want to know how to activate RTT on your phone so you’re ready when it arrives? It’s easier than you think! Read more here 👉 https://lnkd.in/diFn3gdE #Accessibility #RTT #InclusiveCommunication #TechForGood

Dear friends of nWise, We would like to express our warmest holiday wishes to you, your team, and your close ones – and also tell you a bit about what we have been working on and accomplishing this eventful year. Our mission remains focused on enhancing access to communication and emergency services for the Deaf, DeafBlind, and Hard of Hearing communities. In collaboration with our partners, we've made significant strides with Total Communication and Real-Time Text (RTT), making MMX the most widely used communication platform for Relay Services in the world! MMX has seen tremendous growth this year, while our systems have consistently exceeded regulatory and customer requirements. From June 2025, Real-Time Text will be available natively in mobile networks across all European Union member states, and we're connecting with tech providers and Emergency Services across Europe, the United States and Canada to discuss how to implement RTT in a functional way. We are pleased to actively participate in committees and advisory boards that enhance accessibility and quality of life for Deaf, DeafBlind, and Hard of Hearing communities. This involvement enables us to help shape important communication standards for Emergency Services through RTT and Total Conversation. We're excited to co-chair a working group with NENA, drafting a new document on 911 communication methods, upcoming innovations, and the role of AI in improving lives in our communities. Our collaboration with EENA has also resulted in a new document on the interaction between Telecom Relay Services and 112 in Europe—a previously unexplored area. Additionally, through ITS Sweden we have been involved in establishing interoperability standards in accordance with legislative requirements for accessible Emergency Services throughout the EU. We truly appreciate your continued partnership, and together, let’s foster a more inclusive and connected future. For all. Let’s continue to innovate together for a more inclusive community! Wishing you a joyful holiday season and a prosperous New Year! Best regards, The nWise team

I am proud to have authored a document published by EENA that describes the role Relay Services in providing accessibility to Emergency Services for individuals who are Deaf, DeafBlind, and Hard of Hearing, enabling them to reach 112 in times of need. At nWise, we have been at the forefront in Europe, facilitating the connection of calls from these communities to Emergency Services. Our efforts have led to the introduction of Real-Time Text (RTT) in Relay Services across more than 10 European countries. We are now actively working towards enabling direct RTT calls to 112, a significant step that will further enhance accessibility to Emergency Services. For more insights on accessible emergency communication via Relay Services: https://lnkd.in/dmRkQr8q.

🚨 Making Emergency Services Accessible for All How can Real-Time Text (RTT) and Total Conversation transform emergency communication? At nWise, we're committed to advancing inclusive technologies that ensure individuals who are Deaf, DeafBlind or Hard of Hearing has equal and meaningful access to life-saving services. In our latest blog, we explore: ✅ The role of RTT and Total Conversation in Emergency Services ✅ Why Video Relay Services (VRS) remain essential ✅ Key steps to improve accessibility across Europe 💡 Ready to learn more? Read the full blog here: https://lnkd.in/dqRKeMMB Together, let’s build a future where emergency communication is truly inclusive! 🌍 #Accessibility #EmergencyServices #Innovation

🌍 Empowering Through Connection: Our Experience at FSDB’s Autumn Meeting! Last month, we joined the Swedish DeafBlind Organization (FSDB) at their annual autumn meeting in Örebro, Sweden, where we showcased myMMX db and connected with nearly 100 participants. Hearing firsthand feedback gave us valuable insights into how we can further enhance our product to meet the community’s unique needs. Read more about what we learned and our key takeaways on combining text and Braille, increasing outreach, and personalizing equipment to empower DeafBlind users. 👉 https://lnkd.in/dxtyfbbt

I recently had the privilege to showcase our video and textphone myMMX db at the conference of the Swedish DeafBlind Organization, #FSDB. During the event, we received numerous inquiries about customizing the app to meet the unique needs of various consumers. It was truly rewarding to demonstrate how adaptable it can be. Our videophone with #RTT functionality empowers the #DeafBlind community to engage in telephone calls through Video and/or Text Relay Services.