Sitoo

We have new friends! We’re excited to extend a huge welcome to Equip Outdoor Technologies - the mountain people born in the UK’s Peak District with showrooms across Europe and North America. Equip are the business behind the brands Rab and Lowe Alpine - two of the biggest names in technical outdoor apparel and equipment - with a commitment to excellence that sits at the heart of everything they do. It’s this ethos that resonates with us and our work - and why we were delighted to be working with true pioneers who have continuously set new standards for their industry, both in the UK and across their global subsidiaries. What's more, Equip Outdoor Technologies will now be able to offer a more seamless and efficient shopping experience, both online and in-store, thanks to our game-changing tech. This will not only improve operational efficiencies but also enrich customer service by linking online and physical shopping channels in real-time. The integration of Sitoo into Equip's retail operations signifies a commitment to leveraging cutting-edge technology to meet the evolving needs of today's consumers, ensuring that they enjoy the best possible shopping experience no matter where or how they choose to shop. Sitoo is proud to support Equip Outdoor Technologies in their mission to provide outstanding gear and apparel to the outdoor community. https://hubs.la/Q02VYMQq0

Launching soon! 📊 Sign up now to receive exclusive insights from the Business Value of MACH Technologies Survey, releasing in November. Powered by Xiatech and OneStock, and supported by BigCommerce, Mapp, Mercaux, Optimove, Pimberly, Sitoo, and the MACH Alliance, this report is packed with data to help you assess, benchmark, and plan your business transformation with MACH technologies. Register here: https://hubs.la/Q02VYDZl0 #machtechnologies #businesstransformation #innovation

Great retail always starts with great people. 👫 In our latest Retail success is not a secret series, we had the pleasure of interviewing Bård Kvamme, Retail Director at premium outdoor brand Norrøna, to discuss how crucial store associates are to creating exceptional customer experiences. Bård shares how they've built a culture that celebrates individuality, equips associates with the tools they need, and ensures their stores – and store associates – are key to their brand’s growth. Dive into the full interview and discover how focusing on your people can enhance your retail success: https://hubs.la/Q02V3Nd90

We have new friends… …and they’re elevating denim to new heights! Jeanerica is a Swedish brand that’s making waves with their perfect blend of premium denim and sustainable fashion. Known for their timeless cuts, high-quality fabrics, and commitment to the environment, Jeanerica is all about creating the perfect pair of jeans - ones you’ll want to live in, season after season. Now, with Sitoo POS, Jeanerica’s customer experience is as seamless as their stitching. From real-time stock visibility to cross-channel shopping and mobile checkout, Jeanerica’s store associates have everything they need to offer a tailored and effortless shopping experience. We’re excited to partner with Jeanerica as they continue to stitch together style and sustainability. Together, we’re making sure their shopping experience is as effortlessly cool as their denim. https://hubs.la/Q02V3-8j0

We had a wonderful evening with our friends at Xiatech, OneStock, Mercaux, Mapp, BigCommerce, Pimberly, and Optimove, along with all the fantastic retailers and partners on Thursday. The event unveiled insightful findings from this year's Business Value of MACH Technology analysis, and we can't wait to share the full report with you soon. Stay tuned! #businessvalueofmach #machtechnologies MACH Alliance

We love the frankness of the people at Rally House so much that we turned their comments into a series of video ads. Here’s “Get things done”. This is what Aaron at Rally House said: “I'm not sure it's because they're Swedish, but it's a great team, very focused and fun to work with. But at the end of the day, it gets down to getting the work done, and our culture is very lean. We don't want to have fancy dinners and, you know, golf outings. We want to get the work done. And Sitoo just did it with us and now it's fantastic.” Want to see the full story? Check out the link in the comments 👇

News alert! Sitoo and Inretrn partner to welcome in a new era of in-store returns 🤝 Managing online returns in-store has historically been a complex process, riddled with legal, technical, and operational barriers. Retailers often struggle with mismatched systems and the legal requirement to refund purchases through the original payment method, creating confusion for staff and customers alike. This exciting new partnership addresses these challenges - handling online returns in physical stores - and will make life simple for retailers while at the same time elevating the customer experience. As Fredrik Hedblom, CEO of Inretrn, puts it: "We’re bringing footfall to the store, and returns are no longer a chore - they’re an opportunity. The systems allow staff to upsell or make an exchange on the spot, turning returns into a revenue opportunity." "We’re excited about what this means for our customers - better service, happier shoppers, and a real boost for their business." - Jens Levin, CEO of Sitoo. Read more about the partnership here: https://hubs.la/Q02TMKbk0 easycom

Let us introduce to you, Retail Ops live in Manchester – hosted together with the Pimberly crew on October 31! 🛍️ Join us for a lunch and an afternoon session packed with insights, networking, and the chance to learn how the right technology and strategy can help your brand scale and optimize in-store operations. We’re also excited to have Hilary Palmer, Retail Director at Mint Velvet, joining us for an exclusive Q&A session. Hilary will share her expertise on managing retail operations, adapting to market shifts, and preparing for peak season. This is a unique opportunity to gain practical knowledge from one of the industry’s leading brands! 🎤✨ 📅 October 31 ⏰ 12:00PM - 3:30PM 📍 Deansgate, Manchester Read more about the event: https://hubs.la/Q02Tn9m20 #unifiedcommerce #POS #retailinnovation #retailoperations #peakseason

Last week's store tour - a complete success! We can't wait to host the next one 😎 A special thanks to the store managers at ALDO SHOES and Dune London for having us, and to our guest speaker Alex Priscott from TFG Brands London joining us on this special day together with our friends at OneStock and Cloudinary 💫

In June 2024, Kristen Liebert took to the stage at MACH 3 - the MACH Alliance’s biggest event of the year. Kristen shared the full story of Rally House’s journey - the wins, the failures, and everything in between. Her message? Success doesn’t come from just doing things right; it comes from learning when things go wrong. As she explained, Rally House’s adoption of a MACH approach marked a turning point, but only after they faced painful setbacks with systems that weren’t flexible or scalable enough for their needs. Now, Kristen shares with us the same story. Check out her insights on the power of learning from failures: https://hubs.la/Q02SWgHz0