WorkShop The Consumer Experience Agency

The global expansion journey continues — Munich is up next.   We’ve crafted a new 155 sqm space at Sendlinger Straße, made for Munich’s mountain-loving community. From high-performance outdoor to premium ski apparel – this location brings Peak Performance's unique legacy to life. Realized in collaboration with the visionary team at Peak Performance and the great people at Norco Interior AB and Checkland Kindleysides.   WorkShop’s concept infuses the space with Peak Performance’s iconic aesthetic, tailored for a city rooted in adventure.   In Munich? Visit at Hackenstr.1, Ecke Sendlingerstr. 80331. #retail #concept #interiordesign #customerexperience

People are at the heart of retail. It may sound cliché, but it's true. They embody a brand and have a direct influence on the customer experience. In today’s fast-paced retail world in which knowledge requirements for frontline staff double every 13 months, staff training must keep up — and the traditional methods are overdue for a refresh. Here's why and how with Isabelle Brodin, Account Director. Discover the full article at https://lnkd.in/dds6QayF #retail #socialcommerce #CX #stafftraining #brandadvocacy

Step through the looking glass and into SharkNinja's World Of Wonder. For the latest PowerUp gathering in Oslo, a 4-day training event for sales staff hosted by POWER Norge AS, we created a training experience unlike any other. Participants were invited to interact with SharkNinja's sleek and sophisticated products in a new, whimsical way. An immersive carnival concept packed with attractions, prizes, and moments of discovery kept the energy high, adding a playful twist to the learning experience. But we didn’t stop there. SharkNinja’s standout products took center stage with a lineup featuring 'The Legendary Hair Tamer' and 'The Great Disappearing Spectacle' — captivating, educating, and leaving a lasting impression. #brandactivation #consumerelectronics #retail #stafftraining

Hanna Lidgren believes that complex and challenging questions can be solved through beautiful design. Having extensive experience working in interdisciplinary teams, she is no stranger to delivering cutting-edge brand strategies, design, and digital platforms. And her recent Arts Degree sealed the deal—it's at the intersection of architecture and consumer experience that her true sweet spot lies. Discover how it was crush at first sight when Hanna met our Concept team, where you're most likely to find her on a day off, and what she believes is a winning strategy for those looking into the future of retail. #retail #design #architecture #consumerexperience

COACH | A new digital engagement program for Sprinter's store staff. WorkShop teamed up with SPRINTER, the leading sports retailer in Spain and Portugal, to revolutionize retail education and training. The outcome? A digital platform equipping Sprinter’s +4000 frontline staff with enhanced knowledge and skills to deliver exceptional customer service, ultimately boosting sales performance and customer satisfaction. Are you curious about how WorkShop can support your brand with hyper-tailored online learning and community engagement that is perfectly aligned with the preferences of today's workforce and the needs of tomorrow’s customers? Feel free to reach out to Isabelle Brodin, Global Program Manager. #retail #sports #fashion #community #staffengagement #brandengagement

Bringing the freeride spirit to London’s Covent Garden with Peak Performance.   WorkShop has brought Peak Performance’s unique legacy and aesthetic to life in the brand’s first-ever UK store. Realized in collaboration with UK agency Checkland Kindleysides, as well as all the great people at Peak Performance and Norco Interior AB, this dynamic space blends London’s iconic style with the brand’s Swedish roots, creating a meeting place for the ski and outdoor community.   Visitors are greeted by a striking facade of black-painted wood and oversized neon installations, and the interior features bright, light-filled spaces with Scandinavian-inspired wood furnishings and contemporary floor fixtures. The store offers innovative personal services and expert guidance from Peak Performance’s ambassadors, ensuring every visit is tailored to the individual.   In London? Stop by Covent Garden—unless we’re out skiing!   Photos ©Peak Performance #retail #concept #interiordesign #customerexperience

Connecting culture, commerce, and creativity — brand activations have the power to build brand love and grow ROI.   Retailers have much to gain from embracing the wonderfully weird and authentically tapping into real local stories that make customers feel. And remember, cultural equity builds community.   Thanks to everyone who joined us in Stockholm this morning to explore the latest in creativity and brand activations. #retail #creativity #branding #brandactivations #CX #event

This Thursday morning! Dont miss it, so much fun!!

A note to our Stockholm friends—seats are filling fast. Secure yours via the link below.   Breakfast is served from 08:00. The event will begin at 08:30.   Sign up: https://lnkd.in/dnuhyAND   #retail #creativity #brandbuilding #brandengagement #event

Passion for Craft and Love for Detail.   This was the inspiration behind our latest collaboration with GANT, where we brought their new outerwear collection to life for 1,500 employees in 140 stores globally.   Through a 3-minute video and an immersive AR experience, we introduced the craftsmanship and intricate details behind the garments, empowering store staff to tell the story of the collection.   The journey didn’t stop there—staff also engaged with interactive training, from gaming card scenarios to digital challenges, to truly understand the passion that goes into each piece.   Watch the video to see how we created a buzz that’s reaching Gant teams worldwide. #retail #fashion #community #craftmanship #staffengagement