BioQuest Advisory

Transforming Customer Interactions with GenAI Beyond Search & Chat! GenAI's real business strength isn't just in generating content—it's in Retrieval Augmented Generation (RAG). By combining search and AI, businesses can instantly retrieve and deliver personalized responses. But RAG goes beyond search & chat—it powers intelligent classification and enhances omnichannel interactions across marketing, sales, and support. A unified RAG platform can streamline customer and internal workflows, driving real value across the business. Learn more about why RAG is the future of customer interactions from our latest article. Squirro Pauline Yeo Terence Ng Anupriya Chaturvedi Dorian Selz #generativeai #retrievalaugmentedgeneration #customerexperience #omnichannel #customerservice #cx #caseclassification #hyperpersonalization #squirro #unifiedsearchplatform

Calling all Financial Services Leaders! Our world is made up of Connected Data that tells a story, and with Generative AI, we can bring these stories to life in unprecedented ways. Join us for an Executive Breakfast on "Building Responsible AI-Driven Applications for BFSI: Neo4j and GCP Generative AI" on 10 October 2024. During the session, we will showcase how Neo4j's graph data science and Google Cloud GenAI can help you unlock hidden insights from complex data sets, detect patterns, reveal relationships, and uncover insights that might otherwise be missed using traditional data analytics approaches. Leveraging Google Cloud GenAI's powerful natural language processing and machine learning capabilities, we will demonstrate enhanced data interpretation and automation. We will share use cases for financial services in the areas of customer 360, hyper-personalized recommendation, risk mitigation, fraud detection, and AML, among others. Join Neo4j and Google experts to discover how to leverage graph technology and Generative AI to build and deploy next-generation AI analytics, empowering your business to thrive in the AI-driven landscape. #googlecloud #gcp #neo4j #banking #financialservices #graphdatascience #customeranalytics #hyperpersonalization #compliance #aml #antifraud #bfsi

Attention CFOs! Is your finance automation strategy ready for the next phase? While RPA and OCR have helped streamline high-volume tasks, over 70% of finance processes are still unautomated. The future lies in AI-powered solutions that can handle complex, varied tasks. Learn how AI and large language models (LLMs) can revolutionize your finance operations and unlock new levels of efficiency. Check out our latest article to stay ahead of the curve! #ai #llm #chatgpt #aiautomation #financeautomation #aifinance #futureoffinance

Debunking the Myths About Generative AI for Business You’ve probably heard a lot about Generative AI, but are you held back by misconceptions? Here are the top 5 myths about applying GenAI in business, and why they simply aren’t true: (1)  “There are no tangible business benefits." False! Think productivity gains, cost savings, and better customer experiences through GenAI-powered search and chat. (2)  "It's too expensive to implement." Wrong! Start small with pilots and scale up—GenAI doesn’t have to break the bank. (3)  "Our data isn’t perfect, so GenAI won’t work." Not true! GenAI thrives in imperfect, unstructured data environments. (4)  "There are major security risks." Misunderstood! With the right design and safeguards, you can ensure robust security. (5)  "GenAI experts are too expensive and scarce." Don’t panic—partner with experienced consultants and build your in-house talent over time. Check out the full article where we break down these misconceptions and show how businesses of all sizes can tap into GenAI's real potential. #genai #generativeai #roi #businesstransformation #aiimplementation #aichallenges #squirro #retrievalaugmentedgeneration #rag Pauline Yeo Tauhid Abddul Jalil Terence Ng Moritz Müller Anupriya Chaturvedi Squirro

Retrieving Unstructured Data is more than just ChatGPT, read on the find out how #Squirro engineered Retrieval Augmented Generation "RAG" technology for contextual understanding, precision on retrieving the right info to effectively power up Service Management Automation. #squirro #retrievalaugmentedgeneration #rag #automation #ai #servicemanagement

Calling all Financial Services Leaders! Our world is made up of Connected Data that tells a story, and with Generative AI, we can bring these stories to life in unprecedented ways. Join us for "Building Responsible AI-Driven Applications for BFSI: Neo4j and GCP Generative AI Workshop" on 12 September 2024. Morning Session: Discover how Neo4j's graph data science and Google Cloud GenAI can revolutionize your financial services operations. Uncover hidden insights, detect patterns, and enhance risk mitigation, fraud detection, and customer personalization. Afternoon Session: Dive into a hands-on lab designed for data scientists and engineers. Learn to deploy Neo4j and Vertex AI on Google Cloud and build advanced machine learning pipelines with real-world data. Don't miss this opportunity to leverage cutting-edge technology and drive innovation in your organization! #googlecloud #gcp #neo4j #banking #financialservices #graphdatascience #customeranalytics #hyperpersonalization #compliance #aml #bfsi

Retail banks are scaling GenAI models to stay competitive, leveraging unstructured data for better decision-making and enhancing customer satisfaction through innovative, instant responses. This includes advanced search and chat capabilities that provide personalized and efficient customer interactions. However, it's crucial to implement strong governance frameworks to protect consumer data and navigate regulatory challenges. Expanding data and technology governance frameworks is essential to cover these new capabilities and ensure compliance with evolving regulations. Read more about how GenAI is reshaping retail banking and what it means for the future of the industry. #genai #genaichat #genaisearch #retailbanktransformation #customerexperience #datagovernance #datasecurity #dataprotection

In the fast-paced world of GenAI, businesses face the crucial decision: Should you build your own solution or buy from a vendor? 🤔 Our latest article dives deep into the Top 10 Considerations that can guide your decision, from effort and expertise to scalability and cost-efficiency. Whether you're looking to capitalize on early adopter advantages or ensure robust data security and integration, we've got you covered. 🔍 Discover how to make a strategic choice that balances innovation with practicality, ensuring your business stays ahead in the competitive landscape. #GenAI #AI #GenAISearch #GenAIChat #RetrievalAugmentedGeneration #RAG #MachineLearning #BuildOrBuy #DataSecurity #Scalability Pauline Yeo Terence Ng Tauhid Abddul Jalil Moritz Müller Anupriya Chaturvedi Squirro

Join us for our webinar, "Optimizing Business Efficiency with GenAI: Advanced Search and Chat for Unstructured Data." Discover how GenAI can transform the 80% of untapped, unstructured data in your organization into valuable business insights. Learn how roles across customer service, engineering, procurement, and more can leverage advanced search and chat capabilities to boost efficiency and innovation. We'll showcase how the Squirro Insights Engine addresses key challenges, providing a secure, out-of-the-box solution for unified enterprise search and chat. Don't miss this chance to revolutionize your business operations and stay ahead in the competitive landscape!

Generative AI is transforming businesses, but leaders must focus on where true value originates and how to leverage this technology for comprehensive transformation. Adopting a product and platform model empowers autonomous teams while ensuring alignment with overall company goals. Continuous upskilling, robust governance, and thoughtful workforce planning are essential, especially during economic downturns. Investing in constant learning and having flexible plans will ensure resilience and sustained growth. #GenAI #BusinessLeadership #Innovations #FutureofWork #BusinessTransformation #Upskilling