Guestasy Partners with Koko Global Hospitality! 🌏🛎 We’re thrilled to announce our partnership with Kokotel, renowned for delivering unforgettable guest experiences across Asia! Together, we’re bringing the best in guest relations technology to enhance communication, streamline operations, and elevate service to new heights. 🌟 Stay tuned as we embark on this exciting journey together! #Guestasy #Kokotel #GuestExperience #HospitalityInnovation #AsiaTravel #GuestRelationsEmpowerment
Guestasy
Hospitality
Singapore, Singapore 296 followers
Elevate your customer's experience with Guestasy. Excellence in relations transforms feedback into growth.
About us
Guestasy redefines customer service with our core product: ensuring a 100% review response rate in over 10 languages. Our platform empowers businesses to elevate guest relations through innovation, using technology to transform feedback into actionable insights. We specialize in personalization, leveraging advanced analytics to meet diverse customer needs across languages and cultures. This approach ensures every customer feels heard, enhancing engagement and satisfaction. With a commitment to sustainability and responsible practices, Guestasy champions continuous innovation. Our solution sets a new standard in customer service, driving growth by engaging customers in their preferred language, fostering a global understanding. Join us to leverage innovation and language mastery, turning every review into a growth opportunity.
- Website
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www.guestasy.com
External link for Guestasy
- Industry
- Hospitality
- Company size
- 11-50 employees
- Headquarters
- Singapore, Singapore
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Reputation Management, Multiple Languages Support, Reputation to Revenue Conversion, Review Analysis, Response Generation, SEO, PR, Hospitality, Marketing, and Ecommerce
Locations
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Primary
10 Anson Road, #10-11, International Plaza
Singapore, Singapore 079903, SG
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#212, A sector
Yelahanka New Town
Bangalore, Karnataka 560064, IN
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3/12 Moo 5, Sinsuk Thanee
Thalang, Phuket 83110, TH
Employees at Guestasy
Updates
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Guestasy is revolutionizing the way hospitality businesses connect with their guests. ✨ The world's first Guest Relations Empowerment Solution We’re here to help you seamlessly tackle two of the biggest challenges in the industry—labor shortages and language barriers—without compromising guest satisfaction. With Guestasy, you can: ✅ Get personalized review responses in multiple languages ✅ Enhance operational efficiency even with a lean team ✅ Keep your guests delighted, no matter where they’re from It’s time to elevate your guest experience and empower your team with the right tools. 👉 Discover how Guestasy can transform your hospitality business today! www.guestasy.com LINE App: @guestasy #Guestasy #HospitalityInnovation #HospitalityManagement #DigitalTransformation #CustomerEngagement #GuestExperience #HospitalityIndustry #InnovationInHospitality #100pctReviewResponse #DoMoreWithLess #HospitalityTech #MultilingualEngagement #ReviewManagement
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We're #hiring a new Sales Manager in Bangkok Metropolitan Area. Apply today or share this post with your network.
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Great insights from our CXO, Devkaran Doowa, on his experience at #HICAP2024 in Singapore! #HospitalityTech #Guestasy #GuestRelationsEmpowerment #100pctReviewResponse #InnovationInHospitality #Networking
Entrepreneur & Investor | Owner at LOHAS | Director & CXO at Guestasy Global | Empowering Businesses | Owner Rep | Artist | Cornell & Imperial College alumnus | Quantum Mechanics Enthusiast | 12+ years experience
Had a fantastic time at #hicap2024 at Fairmont Singapore & Swissôtel The Stamford! The 3-day conference was a great opportunity to rekindle old friendships and build many new ones. The highlight for me was hearing Mark Hoplamazian, Global CEO of Hyatt, speak about Energy, Empathy and Gratitude in navigating today's uncertain global geopolitical landscape. His insights were truly inspiring, timely and resonated deeply. Moreover, many esteemed panellists also highlighted the global shortages in manpower especially post-pandemic and the rise in white label / franchise models of management. Definitely an exciting time for technologies that bring greater alignment between owners and management companies! Thank you The BHN Group, especially Jeff Higley, CHIA, ISHC and Jonathon Zink, for organizing such a memorable event, and a special shoutout to the incredible students from EHL Swiss School of Tourism and Hospitality (SSTH) for their hard work and dedication in making everything run smoothly. But as always, the best part of attending these conferences is making new friends and expanding our professional community. Looking forward to next year and the magic that is about to unfold! #HICAP2024 #HospitalityLeadership #Empathy #Gratitude #QuantumEnergy #Light #Manifestation #Networking #NewConnections #Guestasy #GuestRelationsEmpowerment #Lohas #WelcomeHome
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We’re thrilled to be featured by WOWS GLOBAL, highlighting the inspiring journey of Devkaran Doowa, Managing Director of Lohas Residences, from customer to investor with Guestasy! In today’s service industry, Guest Relations Empowerment is more critical than ever, as manpower shortages and language barriers impact operations. Guestasy has been instrumental in helping Lohas Residences Sukhumvit Hotel and hotel's in Banyan Group, Sri Panwa, and Aspira Hospitality achieve 100% review response rates in over 10 languages with native experts. Stay tuned for exciting new partnerships with innovative hospitality groups! Read the full story (link in comment) 👇 #GuestRelations #WOWsGlobal #HospitalityTech #Guestasy #BanyanGroup #SriPanwa #AspiraHospitality #LohasResidences #NewPartnerships
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Guestasy reposted this
From customer to CXO: Devkaran Doowa’s journey with Guestasy is a masterclass in investing in what you know. Starting as a hotelier using the platform, he became an advocate, investor, and now plays a key role in its growth. His story highlights the importance of involvement, relationships, and due diligence for aspiring #AngelInvestors. Catch the full discussion with our CEO Gagan Singh —link in the comments! #StartupInvesting #CustomerExperience #AngelInvestment #Guestasy
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Please check out this insightful podcast conversation, with Gagan Singh, where our very own Devkaran Doowa, now a CXO and Director at Guestasy, shares his remarkable journey from being a customer to becoming an advocate, an investor, and now a hands-on leader driving our growth. His story is a testament to the power of believing in a product and the opportunities that follow. This journey really reflects what we're building at Guestasy—trust, innovation, and genuine impact in the hospitality industry. For those interested in hospitality, tech, or investing, it’s definitely worth a listen! Link to the podcast - https://lnkd.in/g5btn4VA
A Journey from Customer to Angel Investor - An Investment Case Study! I'm thrilled to share a fascinating podcast conversation (link in the comments section) I recently had with Devkaran Doowa, an angel investor and now a CXO / Director at Guestasy, the World's First Guest Relations Empowerment Solution. In this episode, we dive into Devkaran's unique journey: 1. He started as a customer of #Guestasy, using their platform to enhance hotel guest experiences. 2. Impressed by the product, he became their advocate, referring them to other hotels in the region. 3. Soon after, he made the leap to investor, betting on the potential of a product he deeply believed in. 4. Today, he's playing a hands-on role as a CXO and Director, driving the company's growth and product evolution. Key takeaways for aspiring angel investors: 1. Invest in what you know – Devkaran's insight as a customer gave him the confidence to invest. 2. Advocate before you invest – Building relationships and understanding the value firsthand can significantly de-risk your investments. Be ready to get involved – For some, investing isn't just about capital. It's about rolling up your sleeves and contributing to the business's growth. Listen in to learn more about how WOWS Global facilitated this exciting journey, and what budding angel investors can take away from Devkaran's story. Link to the podcast is in the comments section. #AngelInvesting #Startups #CXOJourney #HospitalityTech #WOWSGlobal #Podcast #CustomerToCXO #Entrepreneurship WOWS GLOBAL
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🌍 Connect with your guests like never before! At Guestasy, we make it easy to respond to 100% of your online reviews in over 10 languages, ensuring every guest feels heard, understood, and valued – no matter where they’re from. ✨ Whether it’s "Hola," "Bonjour," or "你好," we’ve got you covered. Let Guestasy bridge the language gap and elevate your customer engagement across the globe! 🌐 www.guestasy.com LINE App: @guestasy #Guestasy #HospitalityInnovation #HospitalityManagement #DigitalTransformation #CustomerEngagement #GuestExperience #HospitalityIndustry #InnovationInHospitality #100pctReviewResponse #DoMoreWithLess #HospitalityTech #MultilingualEngagement #ReviewManagement
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🌟 From User to Angel Investor: Celebrating Devkaran Doowa's Journey 🌟 Guestasy is thrilled to showcase the inspiring journey of Devkaran Doowa, from an engaged user at his family's Lohas Residences Sukhumvit to becoming a key leader and CXO at Guestasy. Not only has Devkaran been instrumental within his family's hotel operations, but he has also co-founded several successful businesses in the service industry, showcasing his entrepreneurial spirit. Devkaran's profound passion for the hospitality sector began with firsthand experiences at his family's establishment, sparking a deep interest in enhancing guest experiences through innovative technology. His role as a brand ambassador saw him pioneering new ideas and embracing cutting-edge solutions. His vision for the future of hospitality tech led him to become an angel investor, significantly expanding his influence within the industry. Now, as Chief Experience Officer (CXO) at Guestasy, Devkaran plays an essential role in assisting hotels worldwide to foster stronger guest relations. Devkaran's academic journey, including a Master's in Strategic Marketing from Imperial College London and a Hospitality Certification from Cornell University, has been pivotal in developing his leadership and strategic insights. We are excited to have him as part of our leadership team and eagerly anticipate the further growth and innovations he will bring. #Entrepreneurship #Leadership #CXO #AngelInvestor #HospitalityTech #GuestExperience #Innovation #ImperialCollege #CornellUniversity #GrowthJourney
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Guestasy is forging a Strategic Partnership with Aspira Hospitality to Elevate Guest Engagement In a significant move, Guestasy, a leading guest relations empowerment solution, is excited to announce it is starting a collaboration with Aspira Hospitality, one of Thailand’s most well established hotel management companies. Aspira has consistently delivered exceptional experiences tailored to the unique needs of their guests. With this collaboration, Aspira aims to strengthen its guest engagement strategies through efficiency, data-driven insights, and personalized communication. This collaboration represents a bright step forward in transforming how Aspira engages with its guests, responds to online reviews, and delivers a seamless, personalized hospitality experience across its diverse portfolio of properties. 🌍 Empowering Aspira with Multilingual Review Management Aspira Hospitality operates a wide range of hotels and resorts that cater to an international audience. By leveraging Guestasy’s multilingual review management capabilities, Aspira can now respond to guest feedback in over 10 languages, ensuring that no comment or review goes unanswered—regardless of the guest's location or native tongue. This level of engagement enhances Aspira’s reputation and fosters stronger connections with guests by making them feel heard and valued. 🚀 Optimizing Guest Engagement & Operational Efficiency Guestasy’s platform enables Aspira to centralize and streamline its review management process, helping its teams stay on top of every piece of feedback, from positive praise to areas for improvement. With improved workflows, real-time notifications, and customized responses, Aspira’s staff can focus more on delivering unforgettable guest experiences while Guestasy handles the review tracking and responding. 🌟 Driving Future Growth Through Strategic Innovation Aspira’s commitment to guest satisfaction and operational excellence is now powered by cutting-edge technology. Our partnership aims to unlock new opportunities for growth and enhance brand loyalty by delivering authentic, culturally attuned guest interactions. Together, we are setting a new standard for personalized service in the hospitality industry. We look forward to a successful journey with Aspira Hospitality and can’t wait to witness the remarkable transformations this partnership will bring to their guest experience management! Stay tuned for more exciting updates as we continue to revolutionize hospitality engagement. --- For inquiries about this collaboration or Guestasy’s platform, please contact us at team@guestasy.com. www.guestasy.com LINE App: @guestasy #Guestasy #HospitalityInnovation #HospitalityManagement #DigitalTransformation #CustomerEngagement #GuestExperience #HospitalityIndustry #InnovationInHospitality #100pctReviewResponse #DoMoreWithLess #HospitalityTech #MultilingualEngagement #ReviewManagement