CX ASIA

CX ASIA

Consumer Services

Asia's #1 Customer Experience Leaders Platform

About us

CX Asia team is bringing you a calendar of events with high-impact discussions, both in-person and virtually. These events will bring together the region’s leading practitioners to explore the latest CX innovations, how best to maximise CX ROI, and embed customer-centricity as an integral part of their organisation’s DNA.

Website
www.cxasiaweek.com
Industry
Consumer Services
Company size
201-500 employees
Headquarters
Singapore
Type
Public Company

Locations

Employees at CX ASIA

Updates

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    𝗔𝗿𝗲 𝘆𝗼𝘂 𝗲𝘅𝗰𝗶𝘁𝗲𝗱? 𝗪𝗲 𝗮𝗿𝗲! 🎉 CX Asia Week is just around the corner, happening next week, 19-22 November 2024, at Suntec Singapore Convention and Exhibition Centre. Can’t wait to welcome amazing speakers, sponsors, and attendees from top-tier brands. 𝗛𝗮𝘃𝗲𝗻’𝘁 𝗴𝗿𝗮𝗯𝗯𝗲𝗱 𝘆𝗼𝘂𝗿 𝘁𝗶𝗰𝗸𝗲𝘁𝘀 𝘆𝗲𝘁? 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝘄𝗮𝗶𝘁𝗶𝗻𝗴 𝗳𝗼𝗿? 🏃♀️🏃♂️ Register now and join us for a week of insightful discussions, networking opportunities, and a whole lot of fun! 📲 𝗚𝗲𝘁 𝘆𝗼𝘂 𝘁𝗶𝗰𝗸𝗲𝘁𝘀 𝗵𝗲𝗿𝗲: https://lnkd.in/gUbadmWZ #CXAsiaWeek #CXAsia #CustomerExperience #CX #Innovation #FutureofCX

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    𝗘𝘅𝗰𝗶𝘁𝗲𝗱 𝘁𝗼 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲 𝘁𝗵𝗮𝘁 DevRev 𝗵𝗮𝘀 𝗷𝗼𝗶𝗻𝗲𝗱 𝘂𝘀 𝗮𝘀 𝗮 𝘀𝗽𝗼𝗻𝘀𝗼𝗿 𝗳𝗼𝗿 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸! 🎉 Learn how DevRev is helping build the world's most customer-centric companies by embracing the principle of "less is better." 𝗪𝗮𝗻𝘁 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲? Visit their website: devrev.ai or meet them in person at CX Asia Week next week! 📲 𝗜𝘁'𝘀 𝗻𝗼𝘁 𝘁𝗼𝗼 𝗹𝗮𝘁𝗲 𝘁𝗼 𝗴𝗲𝘁 𝘆𝗼𝘂𝗿 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 𝘁𝗶𝗰𝗸𝗲𝘁𝘀: https://lnkd.in/gUbadmWZ --- 🌟 CX Asia Week 2024 📅 19-22 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) 📋 View the Agenda: https://lnkd.in/g-VkfU52 #CXAsiaWeek #CXAsia #DevRev #CustomerExperience #CX #DigitalTransformation #Innovation

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    With CX ASIA Week just around the corner, we're excited to announce that we'll be joining as a proud sponsor! We'll be showcasing #NXLINK, our AI-powered Customer Experience (CX) solution, designed to drive exceptional customer experiences through advanced AI capabilities. Learn how NXLINK can help your organization enhance #CX, improve retention, reduce costs, and increase revenue. This is a great opportunity to gain a competitive edge in the era of AI! Join us to see AI's impact on the industry, discover how to future-proof your CX strategy, and unlock the secrets to creating unforgettable customer experiences. Visit us at CX Asia Week: 📅 20-21 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) Booth: No. 02 Get in touch: WhatsApp: +6580380304 Web: https://nxlink.ai #NXLINK #AI #CustomerExperience #Innovation #DigitalMarketing #ArtificialIntelligence #MarketingInnovation #CXAsiaWeek

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    𝗜𝘀 𝗔𝗜 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴? 🤔 Join us for a fireside chat at 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘀𝗶𝗮 on 20-21 November in Singapore to explore the transformative power of AI with Jessica LI from LUXASIA and Patricia Mulles from She Loves Data. Discover how AI is revolutionising customer understanding and personalisation, reshaping content creation and storytelling, and optimising marketers' time and efficiency. Don't miss this opportunity to gain valuable insights and stay ahead of the curve. 𝗦𝗲𝗰𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝗙𝗥𝗘𝗘 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗣𝗮𝘀𝘀 𝘁𝗼𝗱𝗮𝘆: https://lnkd.in/gTgAtvBn --- 🌟 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘀𝗶𝗮, as part of CX Asia Week 📅 20-21 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) #DigitalMarketingAsia #DMA #AI #ArtificialIntelligence #MarketingInnovation #DigitalMarketing #DataScience #FutureofMarketing

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    𝗔𝗿𝗲 𝘆𝗼𝘂 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝘂𝗻𝗹𝗲𝗮𝘀𝗵 𝘁𝗵𝗲 𝗽𝗼𝘄𝗲𝗿 𝗼𝗳 𝗔𝗜 𝗮𝗻𝗱 𝗵𝘂𝗺𝗮𝗻 𝗶𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝘁𝗼 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘀𝗲 𝘆𝗼𝘂𝗿 𝗖𝗫? 🤖🧠🇦🇮👾 Join us for a captivating panel discussion on "𝙏𝙝𝙚 𝙍𝙞𝙨𝙚 𝙤𝙛 𝙩𝙝𝙚 𝘿𝙖𝙩𝙖 𝘾𝙚𝙣𝙩𝙖𝙪𝙧: 𝙃𝙖𝙡𝙛 𝙃𝙪𝙢𝙖𝙣, 𝙃𝙖𝙡𝙛 𝘼𝙄, 𝘼𝙡𝙡 𝘼𝙗𝙤𝙪𝙩 𝘾𝙧𝙚𝙖𝙩𝙞𝙣𝙜 𝙖 𝙒𝙞𝙣𝙣𝙞𝙣𝙜 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚" at the upcoming 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 (19-22 November in Singapore) Moderated by our Community Partner, Patricia Mulles from She Loves Data will be joined by Daniel Chua from Singtel, Kirk Chua from Changi Airport Group, and Sebastien Boisseaufrom Menarini Asia-Pacific as they dive into how to bridge the gap between data and human interaction. Learn how you can empower your team with AI tools to unlock the true potential of customer data and many more by attending the event! 📲 𝗥𝗘𝗚𝗜𝗦𝗧𝗘𝗥 𝗬𝗢𝗨𝗥 𝗦𝗘𝗔𝗧 𝗢𝗡𝗟𝗜𝗡𝗘: https://lnkd.in/gUbadmWZ 🌟 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟰 📅 19-22 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) 📑 Agenda: https://lnkd.in/g-VkfU52 #CXAsiaWeek #CXAsia #AI #CustomerExperience #DataAnalytics #DigitalTransformation #FutureofCX

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    𝗪𝗲'𝗿𝗲 𝗲𝘅𝗰𝗶𝘁𝗲𝗱 𝘁𝗼 𝗵𝗮𝘃𝗲 SAP, 𝗮 𝗴𝗹𝗼𝗯𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿 𝗶𝗻 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗜, 𝗷𝗼𝗶𝗻 𝘂𝘀 𝗳𝗼𝗿 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸! For over 50 years, SAP has empowered organisations to achieve their full potential by unifying critical operations across finance, procurement, HR, supply chain, and, of course, customer experience. SAP is revolutionising customer experience intelligence. Their interconnected, insightful, and adaptive technology solutions put the customer at the heart of your business, driving loyalty and profitability. Visit their website www.sap.com or connect with their experts at CX Asia Week! Explore how they can help your business thrive in the era of AI-powered customer service. 📲 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗡𝗼𝘄: https://lnkd.in/gUbadmWZ --- 🌟 CX Asia Week 2024 📅 19-22 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) 📋 View the Agenda: https://lnkd.in/g-VkfU52 #CXAsiaWeek #CXAsia #SAP #CustomerExperience #Innovation

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    📢 𝗖𝗮𝗹𝗹𝗶𝗻𝗴 𝗮𝗹𝗹 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗺𝗮𝘃𝗲𝗿𝗶𝗰𝗸𝘀 𝗶𝗻 𝗔𝘀𝗶𝗮! Ready to elevate your strategy and conquer the ever-evolving marketing landscape? The wait is over! Free Visitor Passes for 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘀𝗶𝗮 (20-21 November) are now LIVE! 𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁 𝗮𝘄𝗮𝗶𝘁𝘀 𝘆𝗼𝘂: 🚀 Gain insights from thought leaders at Pan Pacific Hotels Group, Trans Eurokars (Mazda), Endowus, LUXASIA, Mondelez, SoftBank Group, and many more! 🎯 Discover the latest strategies for capturing audience attention, understanding their desires, and crafting irresistible content. 📊 Learn how to establish a robust first-party data strategy and leverage it for success. 💡 Uncover the art of weaving data-powered narratives that resonate with your audience. ️ Become the alpha marketer you were meant to be! 𝗦𝗲𝗰𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝗙𝗥𝗘𝗘 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗣𝗮𝘀𝘀 𝘁𝗼𝗱𝗮𝘆: https://lnkd.in/gTgAtvBn --- 🌟 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘀𝗶𝗮, as part of CX Asia Week 📅 20-21 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) #DigitalMarketingAsia #DMA #Singapore #MarketingEvent #DataDrivenMarketing #ContentMarketing #CustomerAcquisition

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    𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗱𝗶𝘁𝗰𝗵 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮 𝘀𝗶𝗹𝗼𝘀 𝗮𝗻𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗮 𝘁𝗿𝘂𝗹𝘆 𝗱𝗲𝗹𝗶𝗴𝗵𝘁𝗳𝘂𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗲𝘃𝗲𝗿𝘆 𝘁𝗼𝘂𝗰𝗵𝗽𝗼𝗶𝗻𝘁? At the upcoming 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟰 (19-22 November, Singapore), join our Chairperson, Katja Forbes (Standard Chartered), as she moderates a session on "𝗢𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗢𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗝𝗼𝘂𝗿𝗻𝗲𝘆𝘀 𝗔𝗰𝗿𝗼𝘀𝘀 𝗘𝘃𝗲𝗿𝘆 𝗧𝗼𝘂𝗰𝗵𝗽𝗼𝗶𝗻𝘁", alongside CX experts like Vivian Miao from Trip.com; Milind . from Mercedez Benz; Louis Tan from Shell; Sanchita Ray from Lazada; and Dr Sri Safitri from Telkom Indonesia. This session will explore: 📊 How to break down data silos and gain a unified view of your customers. 🦾 The magic of Machine Learning for hyper-personalisation beyond human capabilities. 🛡️ Ethical considerations of data gathering and ensuring customer trust. 🤝The importance of the human touch alongside AI for the ultimate personalised experience. Don't miss this opportunity to learn from leading CX experts and elevate your customer journey strategy! 𝗡𝗼𝘁 𝘁𝗼𝗼 𝗹𝗮𝘁𝗲 𝘁𝗼 𝗴𝗲𝘁 𝘆𝗼𝘂𝗿 𝘁𝗶𝗰𝗸𝗲𝘁𝘀 𝗵𝗲𝗿𝗲: https://lnkd.in/gUbadmWZ 🌟 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟰 📅 19-22 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) 📑 Agenda: https://lnkd.in/g-VkfU52 #CXAsiaWeek #CXAsia #Omnichannel #CustomerExperience #Personalisation #AI #Data

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    𝗔𝗿𝗲 𝘆𝗼𝘂 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗵𝗼𝘁𝗲𝗹'𝘀 𝗴𝘂𝗲𝘀𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹? 🏨 Join us for a session with Jue Lu, Chief eXperience Officer, Visitor Experience & User Experience Center of Excellence, Technology Transformation Group at Singapore Tourism Board, at 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 next month in Singapore!. 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗵𝗼𝘄 𝘀𝗲𝗹𝗳-𝗰𝗵𝗲𝗰𝗸-𝗶𝗻 𝗰𝗮𝗻: ⏩ Streamline your operations and reduce waiting times for guests 🎯 Personalise guest experiences based on their preferences and past behaviour 📊 Leverage data to make informed decisions about your hotel's services and amenities Don't miss this opportunity to learn from a leading expert in the field and gain valuable insights into the future of the tourism industry. 📲 Rᴇɢɪꜱᴛᴇʀ ʏᴏᴜʀ ꜱᴇᴀᴛ ᴏɴʟɪɴᴇ: https://lnkd.in/gUbadmWZ 🌟 𝗖𝗫 𝗔𝘀𝗶𝗮 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟰 📅 19-22 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) 📑 Agenda: https://lnkd.in/g-VkfU52 #CXAsiaWeek #CXAsia #CX #customerexperience #tourism #technology #innovation #Singapore #selfcheckin #guestexperience

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    𝗜𝘀 𝘆𝗼𝘂𝗿 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗰𝗼𝗼𝗸𝗶𝗲-𝗰𝘂𝘁𝘁𝗲𝗿? 🍪 In the cookieless era, relying solely on third-party data is a risky gamble. Join Pradana Vincentiar, Digital Marketing Manager at The Ascott Limited Limited, as he shares how to build a winning strategy based on first-party data at the 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘀𝗶𝗮 this November! Key takeaways: 🍪 The importance of first-party data in the cookieless era 📊 Building a robust first-party data strategy ⚡Leveraging data analytics for actionable insights 🤩 Creating emotionally-driven content that resonates 𝗗𝗼𝗻'𝘁 𝗺𝗶𝘀𝘀 𝘁𝗵𝗶𝘀 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝘁𝗼 𝗹𝗲𝘃𝗲𝗹 𝘂𝗽 𝘆𝗼𝘂𝗿 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗴𝗮𝗺𝗲! 🎟️ 🇬🇪🇹 🇾🇴🇺🇷 🇹🇮🇨🇰🇪🇹 🇹🇴🇩🇦🇾 🇫🇴🇷 🇸🇬🇩3️⃣9️⃣9️⃣ 🇴🇳🇱🇾. 📲 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗡𝗢𝗪: https://lnkd.in/gTgAtvBn --- 🌟 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘀𝗶𝗮, as part of CX Asia Week 2024 📅 20-21 November 2024 📍 Suntec Singapore Convention and Exhibition Centre (Level 3) #DigitalMarketingAsia #DMA #DigitalMarketing #DataStrategy #CookielessEra #FirstPartyData #ContentMarketing #CXAsiaWeek #CXAsia

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