Sinch

We’re thrilled to have been recognized as a Leader for the second year in a row in the 2024 Gartner® Magic Quadrant™ for CPaaS (Communications Platforms as a Service)! 🎉   Download a copy of the full report to get an overview of today’s CPaaS market and discover why we were recognized for our Completeness of Vision and Ability to Execute. Click the link below to learn more about our recognition: ⬇️    https://lnkd.in/d_8EHbvZ #Gartner #GartnerMagicQuadrant2024 #CPaaS #GartnerMagicQuadrant 

Could your marketing communications mix be working harder? Check out our blog post to explore strategies to make the most of the channels your customers use. You'll also discover key findings from our recent research report, The art and heart of meaningful customer connections. It's packed with insights from over 500 consumers and 400 businesses in the U.S. — dive in to learn how to build deeper customer relationships through effective communication. Link in the comment section.

Today, we’re celebrating 175 years since the invention of the telephone, an innovation that revolutionized human communication. To celebrate this milestone, we commissioned a survey to explore how today's innovations like AI and RCS are reshaping customer interactions and creating exciting opportunities for businesses to engage with customers in smarter, richer ways. The survey reveals how brands can use these technologies to stand out, especially during key moments like Black Friday and Cyber Monday. Check out the full story in the comments! ⬇️

BUT, France's leading home furnishing retailer, set out to digitize their paper catalogs and meet the growing demand for online shopping experiences. They turned to Sinch to future-proof their marketing strategy with WhatsApp catalogs. Now, customers receive BUT’s latest catalog every week via WhatsApp, allowing them to browse new products and easily access their shopping history. The results? ✨ 70% conversion rate for inbound campaigns ✨ 57% click-through rate ✨ 75% read rate Swipe for the story ➡️

RCS has the power to transform customer experience in any industry. Take real estate, for example. Using RCS, real estate agents can: 🏠 Send updates about current listings in their customers' region 🏠 Share pictures of the properties 🏠 Schedule appointments with potential buyers in real time 🏠 Address questions about neighborhoods ...And so much more, all within a single message thread! Watch the video to learn more from our expert Miriam Liszewski. 👇

2024 is shaping up to be the year RCS transforms messaging for good. From messaging providers to operators, brands, and consumers, everyone's impacted. Whether you're using Android or iOS, things are about to get a whole lot more secure, dynamic, and interactive. Jon Campbell, Senior Product Director - Messaging at Sinch, explains. 👀⬇️ #RCS #RCSmessaging #RCSBusiness

Don’t roll the dice on customer trust! Visit booth #11603 at Money20/20 in Las Vegas to explore how financial institutions can deliver secure, personalized communications through the channels customers use most. Our experts will be on site, ready to discuss how next-gen solutions like RCS messaging and multi-factor authentication can help your business win big with customer trust and conversions. See you in sunny Las Vegas! Want to book a meeting now? Click the link in the comments. 👇 #Money2020USA #Money2020

We’re paving the way for transformation in emergency communications. 🚀 Our Next Generation 911 (NG911) technology integrates voice calls, real-time text (RTT), text messaging, internet of things (IoT) device data and video, ensuring better accessibility and reliability than voice-only 911 services. This means first-responders receive mission-critical, real-time data, improving response times and public safety. Read the full article to find out more. 👀⬇️

We're having a great time at GITEX GLOBAL Largest Tech & Startup Show in the World 2024. 🤩 Day 2 is in full swing, and our team is on-site, ready to answer all your questions about omnichannel communication, contact centers, chatbots, and conversational AI. 📍You'll find us at the Belgian Pavilion in Hall 1, stand H1-B30 until Friday. Come have a chat with our team to see how Sinch can help you simplify operations and enhance customer interactions with seamless integrations with top CRM tools and omnichannel solutions.

At Sinch, we believe every woman deserves to feel confident and safe, wherever she may be. 💪 That’s why we recently hosted a Safety and Self-Defense Workshop, led by a trusted ally, to empower our team with practical techniques for everyday life. Let’s keep working together to create safer spaces for all!