The family focused Strategic Conflict Management for Professionals (module 1) concluded yesterday for an intimate group of participants. It was two days of frank and honest discussions, with some light moments of laughter to break the solemnity of the role plays presented. Principal trainer Seng Onn Loong brought the class through the delicate process of negotiating emotionally charged family scenarios to uncover the true interests of parties that might hopefully lead to a compromise. Heartfelt thanks to coaches Angelina Hing Kien Yip PHANG, Margaret Yeow and Harold Seet 薛碧顯 for lending their expertise and guiding everyone through their first attempts at being mediators. #mediation #disputeresolution #SingaporeMediation #singaporemediationcentre #alternativedisputeresolution #disputeresolutionprocess #mediationsg #mediationasia #smctraining #ADR
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