SSON Research & Analytics

🚀 Join us for a groundbreaking webinar as we unveil the first-ever GBS Standards 🌍✨ Discover how the Alliance for Professional Excellence in GBS (APEX GBS) is set to revolutionize the #GBS world. Learn from leaders about the future of our industry, the importance of standardized practices, and how these frameworks can accelerate your organization’s growth. Registration 👉 https://lnkd.in/e4hQQHDe #sharedservices #digitaltransformation #innovation #leadership #GCC #BPO

Did you enjoy our Top 20 Benchmarking Summary? 👉 https://bit.ly/4gkZZSK Get ready for even more insights! Join us for an exclusive live webinar on October 22, 2024, from 10:00 AM - 10:30 AM EST as we dive deeper into the findings with our "Top 20 Most Admired SSOs & GBS Benchmarking Analysis". We’ll walk you through the key trends, conduct live data analysis, and explore what sets the top performers apart. Don't miss this chance to gain actionable insights and benchmark your organization's success. 📅 Save the date: October 22, 2024, from 10:00 AM - 10:30 AM EST 🔗 Register now: https://lnkd.in/ej5rqjdf #SSO #GBS #Benchmarking #Webinar #BusinessExcellence #Leadership

🌟 The World's Best GBS Award 2025 – Applications NOW OPEN! 🌟 👉 Apply here: https://lnkd.in/e2YxjRbx Are you ready to showcase your GBS model’s innovation and value-driven impact? 🚀 SSON Research & Analytics is proud to announce the 3rd annual "World's Best Global Business Services (GBS) Award", recognizing GBS that drive value beyond cost! 🏆 This award focuses on key areas that define a progressive, future-driven GBS model: 🔹 Strategic Alignment  🔹 Model Evolution  🔹 Automation Impact  🔹 Talent 🏅 Why Apply? 🔹 Gain global recognition at SSON's flagship events (North America, Europe and Asia) 🔹 Be featured across SSON's digital platforms for unparalleled exposure 🔹 FREE application with the chance to position your GBS as an industry leader Ready to take your GBS to the next level? Submit your application today and stand out as the world’s best! 👉 Apply now: https://lnkd.in/e2YxjRbx #GBS #BusinessTransformation #SSONRAAwards #DigitalTransformation #Automation #TalentDevelopment #GBSExcellence

🚀 New Report Just Dropped: The State of GBS & Outsourcing in Latin America 2024 🌎 🔗 Grab your copy here: https://bit.ly/3BlVR4K Latin America is booming, and if you're in the GBS or outsourcing space, this new report (sponsored by Auxis) is your go-to guide for everything happening in 2024. Whether you're looking to optimize costs, leverage regional talent, or ride the nearshoring wave—this report has the insights you need. Here’s a sneak peek of what you'll find: ✅ Key trends and growth opportunities in GBS & outsourcing ✅ Insider tips on building talent strategies and driving digital transformation ✅ Real-world examples & success stories from the region Don't miss out on this deep dive into the future of Latin America’s business landscape. It's packed with actionable insights to help you stay ahead of the curve! 🔗 Grab your copy here: https://bit.ly/3BlVR4K #GBS #Outsourcing #LatinAmerica #BusinessGrowth #SharedServices #Nearshoring #Auxis #DigitalTransformation Fabiana Corredor Gabrielle Vega Ronni Sayewitz

🎯 Shared Services & GBS "Data-Driven" Summit – Happening Next Week! 🎯 On September 24-25, join us virtually for an immersive experience hosted by SSON Research & Analytics! Register here 👉 https://bit.ly/3TCY02t 💡 This summit is all about unlocking data-driven insights that are shaping the future of Shared Services and Global Business Services. Expect: ✅ Real-world use cases demonstrating how data and analytics are driving impactful outcomes. ✅ Proprietary benchmarks and metrics to help you stay ahead of the curve. ✅ Insights from the top 5 World's Best GBS Organizations and our Global Advisory Board. Whether you're looking to enhance operational efficiency or advance your GBS maturity model, this summit is packed with valuable content that you can apply right away. 📅 Don't miss out—register now and take your data strategy to the next level! Secure your seat 👉 https://bit.ly/3TCY02t #SharedServices #GBS #SSON #DataDriven #BusinessIntelligence #Analytics #Leadership Barbara Hodge Naomi Secor Tom Olavi Bangemann

What Sets this year's "Top 20" apart – and what connects them

🌍 Chart of the Week 🌍 In 2024, the Top 20 Most Admired SSO/GBS organizations provided data from 51 centers across the globe! Here's a quick snapshot: 🔹 80% of these centers are located in Asia Pacific and EMEA, with Asia Pacific leading the way at 43.1% and EMEA close behind at 37.3%. 🔹 India (19.6%) and Malaysia (9.8%) are the top two countries with the most centers contributing to the study. 🔹 The Philippines, Hungary, and Poland share the third spot, each with 7.8% of centers. 🚀 Get in touch today to see how our exclusive insights can help you build justified business cases and make data backed decisions: https://bit.ly/3WhcnKf #SSO #GBS #SharedServices #GlobalBusiness

📢 We are proud to announce that we have joined the esteemed ranks of the 2024 Top 20 Most Admired Shared Services Organisations (SSOs) and Global Business Services (GBS)! 🏆 This recognition from SSON Research & Analytics is a tremendous honour for ArcelorMittal BCOE and serves as a powerful motivation to continue raising the standards of excellence in our industry. 💼 Our presence on this prestigious list is a testament to our commitment to innovation, operational efficiency and efforts to make a global impact. 🌍 We are proud of this achievement and remain steadfast in our dedication to introducing innovative solutions in every aspect of our operations. 🌟 We would like to extend sincere thanks to the entire ArcelorMittal BCOE team for their relentless dedication and to all our partners and clients for their trust! 🤝 #ArcelorMittal #weareBCOE #ArcelorMittalBCOE #benchmarking #businessservices #sharedservices #awards #performancebenchmarks #processexcellence #globalbusinessservices #employeerecognition

🚀 SSON Research & Analytics 2024 Top 20 Most Admired SSOs and GBS 🚀   We are excited to announce the SSON R&A’s 2024 Top 20 Most Admired SSOs and GBS! This prestigious list celebrates global leaders driving innovation and operational success in Shared Services and Global Business Services. 🌍🏆   The SSO/GBS recognized as the Top 20 Most Admired SSO/GBS for 2024 are (in alphabetical order): Allianz Services ArcelorMittal Business Center Of Excellence BT Group Business Services Cencosud S.A. Shared Service Center DHL Global Forwarding Freight Global Service Center The Estée Lauder Companies Inc. - OneSource Henkel Global Business Solutions+ Holcim ABS Ingram Micro GBS Johnson & Johnson Global Services Merck (MSD) - GBS Finance Nokia Business Services Novo Nordisk Global Business Services Philips Global Business Services Shell Business Operations (SBO) Siemens Global Business Services SLB Global Business Services Takeda Business Solutions Tenaga Nasional Berhad Tesco Business Solutions   👉 Download our free summary report to read more about this years top performers: https://bit.ly/4gkZZSK   👉 View our official press release: https://lnkd.in/ePZvy5Gf   #SSO #GBS #BusinessExcellence #SSONResearch #Leadership #Innovation #2024top20GBS #2024top20SSO SSON

📊 Chart of the Week: Is Your Process Ownership Delivering Results? 📊 When it comes to compliance and cost/efficiency, many organizations find that their Global Process Ownership (GPO) framework is driving real improvements. But how effective is it in your business? 🚀 Want to dive deeper into how GPO can optimize your operations? Get in touch today to see how our exclusive insights can help you build justified business cases and make data backed decisions: https://bit.ly/3WhcnKf #ProcessImprovement #Compliance #CostEfficiency #SharedServices #GPO